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Acronis Cyber Cloud vs N-able Cove Data Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Cloud is cost-effective, with a favorable ROI in 3.5-4 years, and effectively meets user needs.
Sentiment score
7.9
N-able Cove Data Protection enhances profitability with cost savings, efficient backups, fixed pricing, automation, and increased client satisfaction.
Our return on investment, as far as using N-able Cove Data Protection is concerned, revolves around the time spent on tasks; we have managed to reduce our time to fill roles, which is vital and has also improved our customer satisfaction rates to 98%.
HR Consultant
I have experienced time savings and money savings.
Senior Product Owner at a computer software company with 10,001+ employees
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
Senior consultant at Azend A/S
 

Customer Service

Sentiment score
7.6
Acronis Cyber Cloud's support is praised for promptness but criticized for slow responses, with satisfaction ratings between 7-10.
Sentiment score
7.6
N-able Cove Data Protection offers fast, 24/7 support with knowledgeable engineers and helpful resources, ensuring a positive customer experience.
I give the technical support a nine; they are always available.
Technical Support Engineer at a tech services company with 11-50 employees
Technical support is always prompt.
Enterprise Support Specialist at teamone technologies pvt ltd
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
Solutions Engineer at Sagesoft Solutions, Inc.
if it gets complicated, the backend support comes in quickly
Senior consultant at Azend A/S
If I raise a ticket, they get back to me.
Senior Product Owner at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
9.2
Acronis Cyber Cloud excels in scalability, praised for its effortless expansion and adaptability in dynamic environments, making it top-tier.
Sentiment score
7.9
N-able Cove Data Protection offers scalable, adaptable solutions, seamlessly integrating into infrastructures with minimal scaling challenges.
I rate its scalability as ten out of ten due to the hybrid deployment options.
Solutions Engineer at Sagesoft Solutions, Inc.
I would rate its scalability as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I would rate its scalability as eight out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
Senior Product Owner at a computer software company with 10,001+ employees
N-able Cove Data Protection is scalable because we have brought on board two more people to handle different aspects of our clients' work as we got more clients, and we have not experienced any problems.
HR Consultant
 

Stability Issues

Sentiment score
7.5
Acronis Cyber Cloud is stable and feature-rich, ideal for larger businesses, but may consume high resources during backups.
Sentiment score
8.1
N-able Cove Data Protection is highly reliable, offering consistent performance and quick resolutions to minor issues, earning user trust.
I would rate the stability of Acronis Cloud as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
N-able Cove Data Protection has been relatively stable.
HR Consultant
 

Room For Improvement

Acronis Cyber Cloud needs faster support, better pricing, improved download speeds, enhanced features, and expanded platform support.
N-able Cove Data Protection users want faster uploads, customizable dashboards, easier restores, and improved Linux, Microsoft 365, and hybrid cloud support.
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
Solutions Engineer at Sagesoft Solutions, Inc.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
Information Technology Administrator at a manufacturing company with 51-200 employees
If there were some drop-down options integrated, the configuration would be more user-friendly.
IT Specialist at Ramton Technologies Pvt Ltd
There should be the ability to take out data from Microsoft 365 in a portable format.
Senior consultant at Azend A/S
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
Senior Product Owner at a computer software company with 10,001+ employees
For now, I do not have anything else to add about the features apart from the confidentiality aspect; it helps me ensure that HR documents are personal, so someone who does not have access to them does not have access to them.
HR Consultant
 

Setup Cost

Enterprise buyers find Acronis Cyber Cloud affordable, though some advanced features significantly increase pricing, particularly for Microsoft integration.
N-able Cove offers flexible, competitive pricing with customizable contracts, predictable expenses, and cost-effective storage options for enterprises.
The licensing cost for Microsoft products can be challenging.
Information Technology Administrator at a manufacturing company with 51-200 employees
The price is a bit high, especially if you add the advanced features; the price goes up further.
Technical Support Engineer at a tech services company with 11-50 employees
I find it to be quite affordable.
Solutions Engineer at Sagesoft Solutions, Inc.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
Senior Product Owner at a computer software company with 10,001+ employees
 

Valuable Features

Acronis Cyber Cloud offers a user-friendly dashboard integrating cybersecurity features, data protection, and compliance with support for major platforms.
N-able Cove Data Protection provides comprehensive, user-friendly cloud-based features like Virtual Disaster Recovery, automation, and efficient data management.
It is very effective for vulnerability assessment in that when the feature runs, it gives me a report of the vulnerabilities in my system and software that need to be patched.
Technical Support Engineer at a tech services company with 11-50 employees
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
Enterprise Support Specialist at teamone technologies pvt ltd
The assurance that we are always protected and backed up is a significant benefit.
Solutions Engineer at Sagesoft Solutions, Inc.
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
Senior consultant at Azend A/S
The most valuable feature of N-able Cove Data Protection is its ease of use.
Senior Product Owner at a computer software company with 10,001+ employees
The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.
HR Consultant
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
5th
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
N-able Cove Data Protection
Ranking in MSP Backup
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
24
Ranking in other categories
Backup and Recovery (32nd), Cloud Backup (20th), SaaS Backup (10th)
 

Mindshare comparison

As of September 2026, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 3.2%, up from 1.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 15.2%, down from 22.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup Mindshare Distribution
ProductMindshare (%)
N-able Cove Data Protection15.2%
Acronis Cyber Cloud3.2%
Other81.6%
MSP Backup
 

Featured Reviews

Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.
Grace Myna - PeerSpot reviewer
HR Consultant
Secure reminders have improved HR document control and support better client deadline management
I really love the reminders feature of N-able Cove Data Protection because I have many dates to keep in mind while working with multiple clients. The access settings are important for me too, and the fact that HR documents are personal means I do not want everyone seeing everything, especially because in HR we talk mostly about confidentiality. It is important that not everyone gets to see everything unless they have access, and I also appreciate being able to tell which copy is the final one. The reminders feature stands out for me the most because I deal with many dates and deadlines. The reminders work well for me in practice because they make it easy for me; I do not have to keep checking my calendar, even though I also use other calendars such as Calendly. The reminders come in handy because I do not have to keep going back to that, helping me ensure that I meet deadlines and do not miss client meetings, making it easier for me to stay organized.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Construction Company
14%
Healthcare Company
11%
Outsourcing Company
11%
Comms Service Provider
13%
Construction Company
10%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.
What is your primary use case for Acronis Cyber Cloud?
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.
What advice do you have for others considering Acronis Cyber Cloud?
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AW...
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
 

Also Known As

No data available
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Information Not Available
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Acronis Cyber Cloud vs. N-able Cove Data Protection and other solutions. Updated: August 2026.
913,683 professionals have used our research since 2012.