Acronis Cyber Cloud vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the MSP Backup category. Acronis is ranked #5 with an average rating of 8.3, while MSP360 is ranked #8. Acronis holds a 2.8% mindshare in MB, compared to MSP360’s 10.4% mindshare. Additionally, 100% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Cloud

Read 7 Acronis Cyber Cloud reviews

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185 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

2,146 Views
322 Comparison Views

100% willing to recommend

Acronis Cyber Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

MSP360 Backup and Acronis Cyber Cloud are both key players in the data protection industry. While MSP360 Backup offers advantages in pricing and customer support, Acronis Cyber Cloud is noted for its advanced features.

Features: MSP360 Backup provides strong cloud-to-cloud backup capabilities, compatibility with multiple cloud storage solutions, and an efficient file-level recovery process. Acronis Cyber Cloud is appreciated for its AI-based ransomware protection, integration with other Acronis services, and focus on comprehensive cyber protection.

Ease of Deployment and Customer Service: MSP360 Backup is recognized for simple installation and setup with responsive customer support. Acronis Cyber Cloud features a versatile deployment model suitable for on-premises and hybrid environments, alongside proactive technical support and a thorough knowledge base.

Pricing and ROI: MSP360 Backup offers competitive pricing with flexible pay-as-you-go options, often being more cost-effective upfront. Acronis Cyber Cloud, while having higher initial costs, is valued for its integrated cybersecurity and enhanced ROI in operational efficiency and security improvements.

To learn more, read our detailed Acronis Cyber Cloud vs. MSP360 Backup Report (Updated: December 2025).

Buyer's Guide

Acronis Cyber Cloud vs. MSP360 Backup

December 2025

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Cloud

Ranking in MSP Backup

5th

Average Rating

8.4

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in MSP Backup

8th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Cloud Backup (47th), Disaster Recovery (DR) Software (33rd)

Mindshare comparison

As of February 2026, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 2.8%, up from 1.5% compared to the previous year. The mindshare of MSP360 Backup is 10.4%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
Acronis Cyber Cloud	2.8%
MSP360 Backup	10.4%
Other	86.8%

MSP Backup

Featured Reviews

Daniel Inyang

Technical Support Engineer at a tech services company with 11-50 employees

Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms

Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature."

"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."

"The assurance that we are always protected and backed up is a significant benefit."

"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."

"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."

"I can expand on the fly by just adding space or the number of users."

"I would rate the overall solution as ten out of ten."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Provides connectivity to a lot of different cloud storage solutions."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Client-side encryption minimizes worries about data being captured on the back-end."

More MSP360 Backup pros

Cons

"Pricing is still a little high, as other vendors offer better pricing."

"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."

"I would give the pricing for Acronis Cyber Cloud a five. It could be a bit cheaper."

"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."

"Sandboxing features would be beneficial."

"The interface could be improved, especially the cloud configuration, which currently has many tabs."

"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."

"With respect to support, I feel that sometimes there is a delay."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The graphics are looking a bit old and should be updated."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What needs improvement with Acronis Cyber Cloud?

Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.

See all answers

What is your primary use case for Acronis Cyber Cloud?

I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.

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What advice do you have for others considering Acronis Cyber Cloud?

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Comparisons

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Product Reports

Buyer's Guide

Acronis Cyber Cloud

February 2026

Download Acronis Cyber Cloud product report

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Acronis Cyber Cloud is a comprehensive platform offering solutions for backup, disaster recovery, and data protection, catering to the needs of businesses seeking a robust cybersecurity strategy with flexible deployment options.

Acronis Cyber Cloud provides diverse functionalities, integrating data protection with cybersecurity controls to cater to businesses' growing demands. It supports varied use cases such as safeguarding critical data, ensuring business continuity, and enhancing threat protection. Users appreciate its versatility and ability to adapt to different IT environments, yet highlight areas for improvement like advanced reporting features and real-time monitoring capabilities to enhance its benefits further.

What are the key features of Acronis Cyber Cloud?

Backup and Recovery: Ensures data protection and enables recovery in case of data loss incidents.
Advanced Threat Protection: Offers real-time protection against cyber threats with integrated security measures.
Scalable Solutions: Adapts to business growth with flexible deployment options and cloud backup services.
Centralized Management: Simplifies data management through a unified interface for ease of use.

What are the potential benefits of using Acronis Cyber Cloud?

Enhanced Data Security: Protects critical data, reducing risk and downtime from external threats.
Cost Efficiency: Offers a cost-effective solution for managing IT resources with scalable options.
Business Continuity: Ensures uninterrupted business operations through reliable disaster recovery solutions.
Streamlined IT Management: Facilitates easy data management, reducing complexity and improving efficiency.

Acronis Cyber Cloud is widely adopted across sectors like finance, healthcare, and manufacturing due to its flexible deployment options and robust security features. It supports businesses in safeguarding sensitive data and ensuring compliance with industry regulations, making it a preferred choice in environments requiring stringent data protection and security measures.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Information Not Available

StratX

Buyer's Guide

Acronis Cyber Cloud vs. MSP360 Backup

December 2025

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