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Acronis Cyber Cloud vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
5th
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in MSP Backup
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (43rd), Disaster Recovery (DR) Software (31st)
 

Mindshare comparison

As of August 2026, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 3.1%, up from 1.8% compared to the previous year. The mindshare of MSP360 Backup is 12.2%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Cloud3.1%
MSP360 Backup12.2%
Other84.7%
MSP Backup
 

Featured Reviews

Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can expand on the fly by just adding space or the number of users."
"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
"The assurance that we are always protected and backed up is a significant benefit."
"The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature."
"Data protection is an extensive intangible benefit, which makes me happy."
"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."
"I would rate the overall solution as ten out of ten."
"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature of MSP360 Backup is its reliability."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is easy to access and handles things efficiently."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
 

Cons

"With respect to support, I feel that sometimes there is a delay."
"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
"Sandboxing features would be beneficial."
"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."
"The interface could be improved, especially the cloud configuration, which currently has many tabs."
"Pricing is still a little high, as other vendors offer better pricing."
"I would give the pricing for Acronis Cyber Cloud a five. It could be a bit cheaper."
"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."
"The other issue is that I don't like the implementation of the SQL backup."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface could use some updating."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
 

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Construction Company
16%
Healthcare Company
12%
Manufacturing Company
10%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.
What is your primary use case for Acronis Cyber Cloud?
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.
What advice do you have for others considering Acronis Cyber Cloud?
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AW...
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Also Known As

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Cloudberry Backup
 

Overview

 

Sample Customers

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StratX
Find out what your peers are saying about Acronis Cyber Cloud vs. MSP360 Backup and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.