What is our primary use case?
I work as a Cloud Operations Engineer at PowerSchool India Private Limited, and I have been using Appgate SDP for about four years. My company has nine sites where we use Appgate SDP before logging in so that we can access the cloud environment very efficiently and accurately without any hassles or disruptions from anywhere. We provide our credentials, authenticate, and log in to the application, connecting to all nine sites used in PowerSchool. My team utilizes Appgate SDP in the same way within the Appgate environment.
What is most valuable?
The first best feature that Appgate SDP offers is the Zero Trust architecture, which is the biggest strength. Regarding micro-segmentation, users can only see and access the applications they are authorized to use.
Appgate SDP has positively impacted my organization by strengthening our security posture and providing more granular control over access to internal resources we handle daily. The Zero Trust architecture and micro-segmentation have helped reduce the attack surface and minimize the risk of unauthorized access while improving the remote access experience and reducing reliance on traditional VPN infrastructure. Overall, Appgate SDP has enhanced visibility, simplified access management, and supported our security and compliance requirements efficiently.
What needs improvement?
The reporting can be improved, as Appgate SDP is strong but could benefit from enhanced reporting features. This would improve visibility and simplify operational monitoring, along with simpler initial deployment. The initial setup and configuration require a good understanding of Zero Trust principles. The user interface can also be improved, as the administrative interface and policy workflows would make day-to-day operations easier for security teams. Additionally, more AI-driven insights such as anomaly detection and automated policy recommendations would further enhance security operations, along with richer reporting and dashboard capabilities.
Regarding scalability, we can improve it for larger-scale deployments, making the platform more effective for growing enterprises and benefiting organizations with large and distributed user populations. Many users starting with Appgate SDP would see improvements from better centralized policy management for large environments and more efficient handling for large-scale deployments while improving monitoring and reporting across multiple regions. Additional automation capabilities would also support expanding infrastructures.
For how long have I used the solution?
I have been using Appgate SDP for four years, and I started using it at PowerSchool.
What do I think about the stability of the solution?
Appgate SDP is very stable and efficient.
What do I think about the scalability of the solution?
It has good scalability and supports our growing user base and infrastructure requirements. The platform's flexible architecture and centralized policy management help extend secure access across multiple environments, and as organizations scale, additional integrations, centralized administration, reporting, and automation further simplify management for large and distributed deployments.
How are customer service and support?
Customer support is quite good. When we raise any case or issue, we receive a good response from them, and they often resolve our issues.
Which solution did I use previously and why did I switch?
Earlier, we used a regular VPN, but since PowerSchool, I have been using Appgate SDP, which has been very useful and efficient for us.
What was our ROI?
There are several things that have helped our organization. Appgate SDP helped us save time and reduce operational costs by simplifying secure remote access compared to traditional VPN infrastructure and streamlining process management through policies. With the Zero Trust approach, we administer secure user activity without exposing the entire network. The centralized policy framework reduces the time required to provision and manage access, resulting in both time savings and improved security.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing and setup cost, everything is already pre-installed in my organization, so I am not sure about pricing details, as the other team handles it.
What other advice do I have?
I would rate Appgate SDP a 10 out of 10 and recommend it to every company. It has overcome the VPN model, and Appgate SDP is currently in a thriving state where every organization is using it.
The multiple factors, especially the Zero Trust policy, stand out the most for me, which is why I recommend a 10 out of 10.
Regarding governance and security, Appgate SDP primarily focuses on Zero Trust Network Access where it controls access based on user identity and device posture, which helps strengthen security. Moreover, having advanced AI capabilities such as predictive threat detection and automated policy recommendations further strengthens the solution, making governance and security among Appgate SDP's strongest capabilities. This significantly improves our organization's security posture and enforces the principle of least privilege.
I have been using Appgate SDP since the beginning of my time at PowerSchool.
I strongly recommend Appgate SDP to every organization because it overcomes traditional VPN limitations. I strongly recommend Appgate SDP because of its scalability and Zero Trust platform service, making it highly suitable for various options. My overall rating for this product is 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?