The primary use case of Array APV Series is for load balancing of the applications and their web applications.
What is our primary use case?
How has it helped my organization?
It provides a better user experience when accessing the clients' applications, making it much faster for users when they are using the applications.
What is most valuable?
The most valuable feature is the application delivery control, which includes server load balancing and global server load balancing.
What needs improvement?
The solution is usually optimized for client services, and they would benefit from it being a perpetual license, where they only need to renew the support, such as hardware replacement and technical support. Technical support should be better.
For how long have I used the solution?
I have been handling Array Networks for almost eight years.
What do I think about the stability of the solution?
From my experience, the stability of the product is up to nine out of ten.
What do I think about the scalability of the solution?
It is easy to expand. You can add more servers or services to that solution.
How are customer service and support?
Technical support needs to be renewed per year, and it should be better.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is very simple and straightforward. If the client is already knowledgeable, then they no longer need our help. That said, in the first deployment, they usually acquire our services to become knowledgeable.
What about the implementation team?
Usually, the client requires our help for the first deployment to become knowledgeable.
What's my experience with pricing, setup cost, and licensing?
The pricing is rated at eight out of ten, indicating that it could be improved as the product is expensive.
Which other solutions did I evaluate?
In the market, the leading competitor of our product is F5.
What other advice do I have?
I definitely recommend that Array Networks fully optimize its network, servers, and applications.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises

