What is our primary use case?
My main use case for
Cisco Hybrid Mesh Firewall is the consolidation of multiple tools into one management platform.
A specific example of how I use Cisco Hybrid Mesh Firewall for consolidation is that I previously managed many instances of Firepower Threat Defense and ASA firewalls across many different management panes, and all of those devices now roll up into Security Cloud Control.
What is most valuable?
The best features Cisco Hybrid Mesh Firewall offers are that the look and feel of the platform is consistent across all the different domains of the security platform, so whether I am working on Secure Network Analytics, Cisco Hybrid Mesh Firewall, or the endpoint, I get a unique and consistent feel across every different management pane.
The consistency offered by Cisco Hybrid Mesh Firewall helps me in my day-to-day work and improves my experience because having a similar look and feel allows me to be quicker in performing regular tasks such as managing rule sets and provisioning new devices. Previously, when all the tools looked differently, it was very difficult to remember where specific functions and features were, but now with a consistent UI and a consistent look and feel, I find that I can do common tasks quicker, more efficiently, and with fewer errors.
Cisco Hybrid Mesh Firewall has positively impacted my organization because many of us reflect very highly on the Cisco portfolio, and over the last few years, Cisco's security portfolio in particular has lost market share. For those of us who are very strong Cisco stakeholders, we have found this to be a risk to us personally, so having Cisco begin to increase its mind share and wallet share within the organization has helped us not only on the job security front but also helped us evangelize the solutions and technologies that we have spent most of our careers learning about.
Specific outcomes that show the positive impact of Cisco Hybrid Mesh Firewall include that, with a single management environment to perform many different network changes on, we find that we can aggregate different change requests through the change management program without having to split things up. We also have the ability to document changes and indeed have the ability to roll back failed changes in a much more expeditious manner with an audit trail, which ensures that both our network team and our security and compliance organizations are confident that we can not only effectively implement change, but we can also manage the risk that comes along with change.
What needs improvement?
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from
Cisco Defense Orchestrator or
Farsight Manager because when we were early adopters, the migration path was quite unset and very vague and ambiguous. I also feel that the third-party firewall management functionality could be better documented, such as managing Palo Alto or Fortinet firewalls under Security Cloud Control.
For how long have I used the solution?
I have been using Cisco Hybrid Mesh Firewall for approximately one year.
What do I think about the stability of the solution?
Cisco Hybrid Mesh Firewall is stable right now.
What do I think about the scalability of the solution?
The scalability of Cisco Hybrid Mesh Firewall is currently undetermined because we have not scaled out yet.
How are customer service and support?
We have not needed to use customer support for Cisco Hybrid Mesh Firewall yet.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Cisco Hybrid Mesh Firewall is that it involves a very light touch because there was a very clear migration path from traditional management and traditional security tools into Cisco Hybrid Mesh Firewall platform, and there was very little lift for us.
What was our ROI?
It is too soon to tell today what the ROI with Cisco Hybrid Mesh Firewall would be, but now that we have everything managed under a single platform, we do have a better capability to gather those metrics, and we feel that we will gain better KPIs moving forward.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Cisco Hybrid Mesh Firewall.
What other advice do I have?
Regarding Cisco Hybrid Mesh Firewall's AI capabilities, having an AI-empowered solution around governance and security allows us to be much more expeditious in our research and our evaluation of rule sets, policies, and the implementation and health of the platform. Previously, we had to touch every log, touch every UI, and every report, which was not only time-consuming but prone to errors, especially considering many different people may perform the same job. Having AI and agents do that for us now provides a consistent look and feel and a consistent outcome, and we do not have to be at the risk of any individual's skill set or experience with the tool. Consistency is key.
Regarding Cisco Hybrid Mesh Firewall's AI capabilities, I think the accuracy and reliability of output will tell in time because I do not think we have had long enough to work with the tool. This is a very new and evolving area of the technology space, but I do have a great deal of confidence based on early feedback that we have gotten from the tool which indicates it will remain a highly valuable asset as part of our infrastructure.
Cisco Hybrid Mesh Firewall is deployed in my organization in a hybrid cloud setup, as hybrid cloud and on-premises are the same thing. We are a hybrid organization leveraging both cloud-powered assets as well as on-premise firewalls and sensors, and we have a truly hybrid multi-cloud architecture.
The cloud providers I use as part of my hybrid multi-cloud setup include AWS and GCP.
We did not purchase Cisco Hybrid Mesh Firewall through the AWS Marketplace; we deployed it ourselves.
The specific challenges I face with hybrid and distributed enterprise networks that Cisco addresses include having the ability to deploy the solution flexibly, which addresses our needs in this area. Being able to deploy it in any public cloud or in our own private cloud in our data center and on premises gives us the flexibility not only to have better high availability and resiliency of the platform, but it also gives us the flexibility, when the time comes, to move those workloads between cloud providers should we decide to move off of AWS or Azure in the future, which gives us a lot of comfort in knowing that we are not locked into one single cloud provider.
I believe Cisco optimizes the experience in a hybrid or distributed enterprise setup because the majority of Cisco's cloud and SaaS-based products are distributed in multi-cloud, and this results in a similar look and feel when we consume the solution that matches the original developer's intent.
The applications I run include a composite of many different types of solutions, some of which are traditional enterprise applications that are monolithic in nature, hosted out of our own data center, such as SAP and ERP applications, while we also have highly distributed microservices applications that are distributed across cloud and on-premise.
I enforce security within my environment by operating on the premise of least privilege and following Zero Trust architecture.
Currently, business drivers do not dictate that we need to expand into additional security enforcements today, but in the future, we would probably consider Cisco solutions to do that.
I would encourage others looking into using Cisco Hybrid Mesh Firewall to evaluate the solution and understand each of the elements within it, as there are many different discrete enforcement points and policy points that live within Cisco Hybrid Mesh Firewall solution, and I would encourage them to become familiar with all of those different touch points so that they can most effectively implement their security strategy. I rate this solution a ten out of ten.