What is our primary use case?
I use the product basically for Wi-Fi access for company computers on premises.
What is most valuable?
As a user of the product, the biggest advantage for me is that it works seamlessly; users can switch between access points, and it works great.
I am not sure I recall the RF optimization feature, but the coverage is rather fine; the access points select proper frequencies not to interfere with each other, so it works well.
Regarding security features Air Marshal and WIPS, they help with protecting my network, as we use enterprise protocols, so it meets our standards.
I do use cloud management capabilities; that's the base for Meraki. Cloud management capabilities help with monitoring and configuring my network. Meraki is managed from the cloud, so users cannot use that without cloud management.
What needs improvement?
Overall, Cisco Meraki MR Wireless is a bit pricey; that's the main and probably only disadvantage.
I am not sure if we are using the layer 7 traffic shaping feature for bandwidth management.
For how long have I used the solution?
I have been dealing with the product for about five years now or so.
What do I think about the stability of the solution?
I have not seen any glitches, bugs, or stability problems with Cisco Meraki MR Wireless.
I can say the solution is 100% stable.
What do I think about the scalability of the solution?
Cisco Meraki MR Wireless is very easy to scale in either direction.
How are customer service and support?
My experience with technical support is good.
I would rate support a nine to have space for something, as they provide good assistance.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have explored some competitors Ubiquiti but do not recall the reason why Meraki was selected.
I do not remember if there are any differences in pricing or technical features between Cisco and Ubiquiti, as it was a few years ago.
How was the initial setup?
The installation of Cisco Meraki MR Wireless is easy for me.
What's my experience with pricing, setup cost, and licensing?
I would rate pricing an eight, as the retail prices are rather high, but if we go as a known customer to Meraki, there are some nice discounts, so the entry cost may be surprising for new customers, but then it is rather reasonable for the features.
What other advice do I have?
I am still dealing with Cisco, and those are quite expensive devices, so those are still in use.
In my domain, I mainly work with switches and access points. All the access points I work with are from Meraki, which is Cisco's brand. Regarding Cisco, I just work with Meraki, as it is our standard.
For Meraki Wireless, I am using those MR access points. As a user and a company admin, I utilize Cisco Meraki MR Wireless products.
Technically Cisco Meraki MR Wireless solution works great for me, with no technical challenges. I mainly work with the analytics part of Cisco Meraki MR Wireless for troubleshooting; nothing utilization or something similar on a daily basis. If something stops working in one or another location, then I investigate, but that's not my main purpose for that product.
To be fair, I would call our environment public, as the site is common and only our customer login is different. I think being a medium company is better than being large.
I rate this solution 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other