Digium Asterisk is an open-source framework for building communications applications. It is highly adaptable, allowing businesses to customize their telecommunication solutions effectively, and supports a variety of integration options, making it a versatile tool for any organization.
| Product | Mindshare (%) |
|---|---|
| Digium Asterisk | 7.2% |
| Cisco Unified Communications | 9.5% |
| 3CX Live Chat | 7.6% |
| Other | 75.7% |
Digium Asterisk empowers businesses by providing a flexible and scalable platform for developing communications applications. Known for its modular architecture, it enables seamless integration with existing systems, ensuring robust telephony capabilities. With an extensive set of features, Digium Asterisk supports a broad range of communication protocols, making it adaptable for different telephony needs. Its open-source nature allows for cost-efficiency and customization, serving as a reliable tool in the tech landscape.
What are the most important features of Digium Asterisk?Digium Asterisk finds applications across different industries such as healthcare, financial services, and retail. In healthcare, it facilitates patient communication and scheduling. Financial services benefit from secure customer interactions. Retailers use it for managing customer service and order inquiries, showcasing its adaptability to unique industry challenges.
Digium Asterisk was previously known as Asterisk.
| Author info | Rating | Review Summary |
|---|---|---|
| Technical Lead at a marketing services firm with 11-50 employees | 4.0 | I use Asterisk for stable, scalable IP telephony with valuable call recording and logging. Setup is complex, but it's economical. My main concern is the lack of built-in CTI, requiring external connectors. |
| Pre-Sales Consultant | 5.0 | After three years, I find Asterisk an excellent, flexible, and powerful solution. It drastically cut my call costs by 30% with no licensing fees. Setup was easy after training, and I've had no deployment or stability issues. |
| Head of Data Center at a tech company with 51-200 employees | No summary available | |
| Network Engineer at a retailer with 51-200 employees | 4.0 | I found Asterisk VoIP offers great accessibility and cost savings for communication, despite current issues like voice quality, delay, and sluggishness. I believe these cons will improve, making it a valuable tool. |
| Manager of Development at a tech company with 51-200 employees | 3.0 | I found it cheap, highly customizable, and flexible for VoIP services, with great documentation. However, it's difficult to configure and maintain, requiring significant in-house resources. |