

Find out in this report how the two Unified Communications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Mindshare (%) |
|---|---|
| Cisco Unified Communications | 9.5% |
| Digium Asterisk | 7.2% |
| Other | 83.3% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
Cisco Unified Communications enables seamless integration with business applications for effective communication, catering to up to 80,000 users with a focus on interoperability and user-friendliness.
Cisco Unified Communications integrates Active Directory and Outlook for seamless communication, offering scalability for large enterprises. It facilitates video, IM, and remote access through Jabber, ensuring secure, reliable communication with centralized management and third-party integration. While its system is robust, users seek improvements in GUI and web interface, along with better cloud accessibility and feature ease compared to competitors.
What are the key features of Cisco Unified Communications?In industries such as call centers and corporate environments, Cisco Unified Communications is integral for managing calls, integrating Active Directory, and PSTN connectivity via SIP trunk, supporting IP telephony, audio conferencing, and corporate voice strategies, ensuring robust and efficient communication systems. Organizations customize usage from basic communication to advanced call center capabilities, depending on operational needs.
Digium Asterisk is an open-source framework for building communications applications. It is highly adaptable, allowing businesses to customize their telecommunication solutions effectively, and supports a variety of integration options, making it a versatile tool for any organization.
Digium Asterisk empowers businesses by providing a flexible and scalable platform for developing communications applications. Known for its modular architecture, it enables seamless integration with existing systems, ensuring robust telephony capabilities. With an extensive set of features, Digium Asterisk supports a broad range of communication protocols, making it adaptable for different telephony needs. Its open-source nature allows for cost-efficiency and customization, serving as a reliable tool in the tech landscape.
What are the most important features of Digium Asterisk?Digium Asterisk finds applications across different industries such as healthcare, financial services, and retail. In healthcare, it facilitates patient communication and scheduling. Financial services benefit from secure customer interactions. Retailers use it for managing customer service and order inquiries, showcasing its adaptability to unique industry challenges.
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