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Cisco Unified Communications pros and cons

Vendor: Cisco
4.2 out of 5
Badge Ranked 1
 

Cisco Unified Communications Pros review quotes

VC
Senior Collaboration Engineer at Cochran, Inc.
Feb 10, 2020
The Click to dial feature was one of the most important features for the customer.
reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees
May 14, 2020
We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers.
Kani Kumar J - PeerSpot reviewer
Cisco VOIP Engineer at a computer software company with 1,001-5,000 employees
Sep 26, 2024
Cisco supports third-party gadgets, including workforce management systems.
 

Cisco Unified Communications Cons review quotes

VC
Senior Collaboration Engineer at Cochran, Inc.
Feb 10, 2020
Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice.
reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees
May 14, 2020
An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation.
Kani Kumar J - PeerSpot reviewer
Cisco VOIP Engineer at a computer software company with 1,001-5,000 employees
Sep 26, 2024
Sometimes, minor temporary issues can arise while updating the servers.