Cisco Unified Communications is stable and works well for us. We have enough skill sets within the organization to manage things on the platform. We have a long-standing partnership with Cisco, so if we need any support, Cisco is always there to support us. We have worked with Cisco Unified Communications for many years. In recent years, regarding internal organization collaboration, we have mostly moved to Microsoft. However, in our contact center and customer journeys which we support, we continue to use Cisco Unified Communications extensively.

