No more typing reviews! Try our Samantha, our new voice AI agent.
Eaton UPS Logo

Eaton UPS Reviews

Vendor: Eaton
4.5 out of 5
Badge Ranked 1
Leave a review

What is Eaton UPS?

Eaton UPS offers three-phase power units known for high density and reliable performance in data centers and critical environments. It ensures uptime and easy scalability with remote monitoring and user-friendly navigation.

Get the Eaton UPS Buyer's Guide and find out what your peers are saying about Eaton UPS, Liebert NX, Schneider Electric-APC Symmetra PX and more!
Eaton UPS is the #1 ranked solution in top Data Center Power Solutions. PeerSpot users give Eaton UPS an average rating of 9.0 out of 10. Eaton UPS is most commonly compared to Liebert NX: Eaton UPS vs Liebert NX. Eaton UPS is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 11% of all views.
Buyer's Guide
Eaton UPS
May 2026
Get the report
Helped 893,221 peers since 2012

Featured Eaton UPS reviews

Read more reviews

Eaton UPS mindshare

As of May 2026, the mindshare of Eaton UPS in the Data Center Power Solutions category stands at 29.8%, down from 37.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Data Center Power Solutions Mindshare Distribution
ProductMindshare (%)
Eaton UPS29.8%
Schneider Electric-APC Symmetra PX15.0%
Liebert NX14.7%
Other40.5%
Data Center Power Solutions

PeerResearch reports based on Eaton UPS reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersMay 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
Liebert NX0.014.7%0%0 interviewsAdd to research
Schneider Electric-APC Symmetra PX0.015.0%0%0 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

  • "More uptime means we're providing better patient care."
  • "In the time that we have had it, it has been an excellent product that's very reliable."
  • "All of our UPS's have been available and up whenever power outages have happened."

Room for Improvement

  • "The technical support is pretty good. In general, I've been able to get somebody on the phone. There was one time that I wrote an email that didn't get a response."
  • "They could enhance their software, but overall, it's a good solution."
  • "When it comes to the power management software portion, that's the part that I haven't really seen or heard a lot about."

Pricing

  • "I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should be part of the package automatically, out-the-door. If you have to raise that price on the UPS an extra $5,000, then do so at that moment. Don't have that as an extra offer after the UPS has been sold. I believe that all UPSs need to have high availability, all the latest software installed, and be ready to go out-the-door."
  • "It is an expensive technology. The maintenance is expensive. The batteries are expensive. Replacing those batteries is expensive as a capital cost. You have to plan for it every four to five years, but it's the cost of doing business. The cost of not having a good reliable system in place is even higher when you have catastrophic failures. I would recommend the product, but you do have to be prepared to spend some money, both on the product as well as all the environmental preparations for powering the system and cooling system."
  • "For our used case, 12kW is good. It has worked very well for us. They can be a lot bigger and they can be smaller, but the 12kW seems to be just about right for us. It has a good price point."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Eaton UPS Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business129
Midsize Enterprise61
Large Enterprise175
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Construction Company
9%
Comms Service Provider
8%
Government
6%
Financial Services Firm
5%
Outsourcing Company
5%
University
4%
Retailer
3%
Healthcare Company
3%
Energy/Utilities Company
3%
Insurance Company
3%
Educational Organization
3%
Legal Firm
3%
Media Company
2%
Transportation Company
2%
Marketing Services Firm
2%
Hospitality Company
2%
Real Estate/Law Firm
2%
Logistics Company
2%
Wholesaler/Distributor
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Non Profit
1%
Computer Retailer
1%
Pharma/Biotech Company
1%
Training & Coaching Company
1%
Aerospace/Defense Firm
1%
Non Tech Company
1%

Compare Eaton UPS with alternative products

Go!

Learn more about Eaton UPS

Eaton UPS is a preferred choice for ensuring uninterrupted power for IT infrastructure in data centers, communications closets, and medical facilities. Its three-phase capability optimizes power costs, while a compact design ensures space efficiency. Users benefit from remote monitoring, online upgrades, and easy module expansion, supporting effective capacity planning. Energy-saving ESS mode and maintenance bypass features enhance its operational efficiency. Continuous improvements in battery technology and design, such as transformerless setups and Lithium-Ion options, are areas of interest for users.

What are the essential features of Eaton UPS?
  • Redundancy: Ensures reliability and uptime.
  • Three-phase capability: Reduces power costs.
  • High power density: Compact footprint maximizes space.
  • Remote monitoring: Offers system health alerts.
  • Touch-screen: User-friendly navigation and control.
What benefits do users typically mention in reviews?
  • Energy Savings: ESS mode contributes to more efficient energy use.
  • Longer battery life: Extended lifecycle with intelligent management.
  • Scalability: Easy module expansion supports growth.
  • Cost Efficiency: Three-phase units lower operational costs.

Organizations use Eaton UPS to ensure a stable power supply in critical environments like healthcare facilities and data centers, preventing disruptions to vital systems. They deploy it to support telecommunications and mission-critical devices, with models like 9PX and 93PM providing reliability across varied environments.

Eaton UPS was previously known as Eaton Powerware, Powerware 9300 Series.

Eaton UPS customers

Gamatronic

Related questions

  • 6
Do we replace Eaton 5PX UPS's failed battery or get a new UPS if this is an outdated model?

Product Categories

Product Categories
Data Center Power Solutions

Popular Comparisons

Popular Comparisons
Liebert NX vs Eaton UPS Logo
Liebert NX vs Eaton UPS
Schneider Electric-APC Symmetra PX vs Eaton UPS Logo
Schneider Electric-APC Symmetra PX vs Eaton UPS
MGE Galaxy vs Eaton UPS Logo
MGE Galaxy vs Eaton UPS
PowerPlug vs Eaton UPS Logo
PowerPlug vs Eaton UPS
Gamatronic Mega Power+ vs Eaton UPS Logo
Gamatronic Mega Power+ vs Eaton UPS
Eaton PDUs vs Eaton UPS Logo
Eaton PDUs vs Eaton UPS
Eaton Tripp Lite series SmartPro UPS vs Eaton UPS Logo
Eaton Tripp Lite series SmartPro UPS vs Eaton UPS
Chloride Data Center Power Solutions vs Eaton UPS Logo
Chloride Data Center Power Solutions vs Eaton UPS
See all alternatives
 
Eaton UPS Reviews Summary
Author infoRatingReview Summary
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees4.5I rely on Eaton UPSs for trusted business continuity, valuing their reliability, redundancy, and excellent service that prevents downtime and reduces cooling. My only suggestion is enhancing external monitoring and bundling it. Overall, I rate them 9/10.
Technical Services Manager at a government with 201-500 employees4.5I appreciate Eaton UPS for reliably providing affordable backup power. Their sales and support are excellent, and I've experienced zero performance issues. My only suggestion for improvement is the power management software and dashboards.
IT Manager at a government with 10,001+ employees5.0I find the Eaton UPS system crucial for protecting our data centers from power issues, ensuring uptime with excellent monitoring and scalability. Despite its large footprint and cost, its stability and superb support make it a highly valuable investment for our critical infrastructure.
Data Center Manger at a educational organization with 1,001-5,000 employees5.0Eaton UPS units are exceptionally reliable for our critical data center, offering great redundancy, power density, and scalability. Their three-phase design saves costs, and customer service is phenomenal, ensuring continuous operation for eight years.
Radiation Oncologist at East Oregon Cancer Center4.5I rely on this UPS to protect our critical Linear Accelerator from unstable power, greatly improving uptime and equipment reliability, which positively impacts patient care. It's a good, stable device, though I'd prefer updated battery technology.
Founder at IRONCLAD CYBER SECURITY3.5I am very happy with Eaton UPS. It's a reliable, stable, and scalable solution with excellent support and easy setup. While the software could be enhanced, I have experienced no issues with this excellent product.
Manager of Engineering and Reliability at a retailer with 10,001+ employees4.5I find the Eaton UPS highly reliable, rack-mountable, and easy to install for our older distribution centers. It prevents outages and saves space. While excellent, I'd prefer a smaller footprint and improved heat dissipation.
Director of Data Center Strategy & Operations at University of Chicago4.5I rely on Eaton UPSs for their rock-solid reliability, crucial bypass sync, and ESS that extends battery life, saving significant costs in mission-critical environments. Their exceptional service is a key differentiator, though I seek improved remote monitoring consistency.