Fortinet FortiPortal Reviews

Fortinet FortiPortal pricing receives mixed feedback from enterprise users. Some find it relatively expensive, appreciating its value and environment, while others consider it more affordable compared to competitors like Cisco. Users highlight that costs vary depending on customer needs and are generally cheaper than some enterprise solutions. Many express satisfaction with its value and fixed pricing structure, though smaller businesses might find it costly. Licensing fees contribute to perceived expense, and a free version adds value for basic functions.

• "The solution is quite expensive."
• "The licensing costs attached to the solution make it an expensive product."
• "Fortinet FortiPortal is expensive in Pakistan."

Fortinet FortiPortal is used as a primary firewall and security management tool, facilitating network protection for internal and external environments. It offers a simplified control interface for end users, single-console monitoring for firewalls and DDoS activities, multitenant features, role-based access, and monthly reporting integration. Managed service providers and IT companies utilize it for customer-facing dashboards, firewall configurations, and device monitoring, leveraging Fortinet FortiPortal's compatibility with FortiGate devices and cloud-based accessibility.

Fortinet FortiPortal customer service and support receive positive feedback. Technical assistance is praised for being good and responsive, especially during complex changes. Some users find escalation necessary, and response times can vary, but support is generally helpful, even for small customers. Feedback includes appreciation for quick responses and accommodating technicians. Some rely on internal expertise but acknowledge the effectiveness of external support. Despite some delays, Fortinet's support is considered almost perfect and beneficial.

Fortinet FortiPortal's initial setup varies in complexity. Some users find it straightforward and easy, deploying in a few hours. Others experience medium complexity, noting that while the initial setup is manageable, fine-tuning and integration with other systems require more effort. If well-planned, deployment can range from one to four hours, but the setup may seem more complex compared to FortiGate. Staff often follow internal procedures to streamline deployment, whether on-premises or cloud-based.

Fortinet FortiPortal is considered scalable by many users, handling various user numbers efficiently. However, some find the console challenging with extensive rules, leading to slower troubleshooting. It is mostly suitable for environments with up to a thousand users, beyond which complexity may increase. Even in larger networks with thousands of rules, some identify it as slower but not painful. Many rate its scalability positively, with scores around eight to nine out of ten.

Fortinet FortiPortal stability has seen improvements following updates, though some bugs like memory leakage and occasional outages have been reported. Newer releases have enhanced reliability despite past challenges. Users note difficulties during portal outages affecting rule management and issues related to high temperatures affecting uptime. The integration via FortiManager is sometimes problematic, but continuous fine-tuning offers promise. The stability is often rated between six to eight out of ten, with frequent firmware updates required.