What is our primary use case?
FortiXDR is used for end-point security. It is the strongest end-point security and it manages everything well. My clients use it because they have Fortinet firewalls.
What is most valuable?
The most valuable feature of FortiXDR is it integrates well with other Fortinet solutions, such as Fortinet firewall, FortiMail, FortiSandbox, Forti Fabric, switches, and access points. Whatever the flow of the traffic comes in or goes out, the entire traffic can be managed and monitored properly.
What needs improvement?
Many of the solutions, such as CrowdStrike have an MDR solution where remediation can be provided by the vendor. For example, if there is any zero data threat found, a new threat that the customer is not able to recognize, fix, or understand what needs to be done this feature has to be added in FortiXDR so that the customer feels comfortable.
For how long have I used the solution?
I have used FortiXDR within the past 12 months.
What do I think about the stability of the solution?
I rate the stability of FortiXDR a five out of ten.
What do I think about the scalability of the solution?
I rate the scalability of FortiXDR a six out of ten.
We have approximately three customers using this solution. Our customers are medium to the enterprise. Small to medium businesses would find the solution too costly.
How are customer service and support?
I rate the support from FortiXDR an eight out of ten.
How would you rate customer service and support?
How was the initial setup?
FortiXDR could improve the initial setup. The process could be made easier and lighter on resources. There are a lot of solutions that are more lightweight on the resources.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution compared to other vendors, such as Check Point.
Which other solutions did I evaluate?
I have evaluated other solutions, such as Check Point. FortiXDR has an advantage because it can be enabled from the cloud. Check Point has the advantage in the price, it is less expensive.
I rate the price of FortiXDR an eight out of ten.
What other advice do I have?
You need to use FortiXDR and FortiManager together. If a customer has only firewalls and they don't have FortiManager and have FortiXDR, they will have to add FortiManager and use them together. The cost will increase a lot and it might not be affordable. They are normally purchased as a package not individually.
I rate FortiXDR a six out of ten.
Which deployment model are you using for this solution?
Public Cloud