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Google Hangouts [EOL] Reviews

Vendor: Google
4.1 out of 5
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What is Google Hangouts [EOL]?

Google Hangouts [EOL] offered a versatile communication platform with features like screen sharing, Google Suite integration, and reliable performance, enabling flexible meetings without time limits and a seamless intuitive experience for users.

Get the Google Hangouts [EOL] Buyer's Guide and find out what your peers are saying about Google Hangouts [EOL], Zoom Workplace Business and more!
Google Hangouts [EOL] is the #7 ranked solution in top Virtual Meetings solutions. PeerSpot users give Google Hangouts [EOL] an average rating of 8.2 out of 10. Google Hangouts [EOL] is most commonly compared to Zoom Workplace Business: Google Hangouts [EOL] vs Zoom Workplace Business.
Buyer's Guide
Google Hangouts [EOL]
August 2025
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Google Hangouts [EOL] mindshare

As of August 2025, the mindshare of Google Hangouts [EOL] in the Virtual Meetings category stands at 0.6%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Google Hangouts0.6%
Webex15.1%
Skype for Business11.7%
Other72.6%
Virtual Meetings

PeerResearch reports based on Google Hangouts [EOL] reviews

TypeTitleDate
CategoryVirtual MeetingsAug 29, 2025Download
ProductReviews, tips, and advice from real usersAug 29, 2025Download
ComparisonGoogle Hangouts [EOL] vs Zoom Workplace BusinessAug 29, 2025Download
ComparisonGoogle Hangouts [EOL] vs WebexAug 29, 2025Download
ComparisonGoogle Hangouts [EOL] vs Microsoft TeamsAug 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Zoom Workplace Business4.211.4%95%225 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Google Hangouts [EOL] offers seamless Google Suite integration, allowing easy meeting scheduling. Screen-sharing capabilities facilitate collaboration, while recording options ensure meetings are documented. Users benefit from flexible meeting durations and reliable performance. The platform's user-friendly nature, integration with Google tools, scalability, and ease of setup are highly valued. It excels in video and voice call quality, is intuitive, and efficiently handles virtual meetings with minimal glitches.
  • "The best features of Google Hangouts include the option with Gemini to record and create call transcriptions and provide a meeting summary."
  • "The scalability is good; we have added a lot of users, and it's always working."
  • "We use transcriptions to document meetings, which is important for productivity."

Room for Improvement

Google Hangouts [EOL] could improve by integrating video conference devices and enhancing features like screen sharing, file transfer, and virtual backgrounds. It lacks a recording feature in the basic version, needs better stability and performance with low connections, and should offer more seamless integration with other platforms. Users suggested improvements in UI navigation, meeting scheduling, and expanded participant capabilities, including the ability to include anonymous users and integrate with more calendar options.
  • "Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly."
  • "The design could be a little bit better."
  • "One improvement could be integration with Google Calendar to help find available timeslots when scheduling meetings with many participants."

Pricing

Enterprise buyers find Google Hangouts [EOL] pricing varied, with options ranging from free to paid subscriptions. Some users pay $50 monthly per user, while others access it via Google Workspace at affordable rates. The solution includes a suite of tools, making it valuable despite recent price increases. Many use the free version, suitable for small organizations, although licensing or annual subscriptions cater to larger enterprises. Pricing is generally considered reasonable, balancing cost-effectiveness and features.
  • "I don't need to buy Google Hangouts separately because it comes free with Google Workspace, and it is also available for my personal Gmail ID."
  • "There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free."
  • "For individual use, there's no license requirement as such. For storage or some other purposes, if I go beyond 15 GB, then I need to buy something."

Popular Use Cases

Google Hangouts [EOL] serves various purposes among users, primarily facilitating virtual meetings, video conferencing, and internal communications. Its screen sharing and chat features enhance collaboration, while some choose it over alternatives for convenience. It is utilized for scheduling meetings, attending online classes, and file transfers. Users appreciate its capability to conduct discussions and interviews, especially during remote work periods. Communication across distributed environments benefits significantly from its features.

Service and Support

Customer service for Google Hangouts [EOL] generally receives favorable comments. Many users have not required interaction due to the platform’s functionality; however, when needed, support has been efficient, resolving queries typically within two days. Some users express satisfaction with support responsiveness but desire quicker response times. Numerous users either have not contacted support or leverage internal teams to manage support, preferring self-service methods like online searches for troubleshooting assistance, including YouTube tutorials.

Deployment

Many users found Google Hangouts EOL's initial setup seamless, requiring just a Gmail account to get started. Most described it as fast and simple with no complex steps, while a few noted challenges due to hidden settings in Google Admin. Overall, it was reported as user-friendly and quick, often taking just minutes to deploy once users logged in, although occasional adjustments were needed for optimal configuration.

Scalability

Google Hangouts [EOL] is widely recognized as scalable by many users across various organizations, ranging from small teams to those with hundreds of participants. Users report smooth experiences in large meetings and regular company-wide usage. While some users mention compatibility issues, especially with other platforms, most rate its scalability highly. Many have increased user connections effortlessly, leveraging both free and paid versions, and emphasizing its capacity to handle significant numbers efficiently.

Stability

Users find Google Hangouts [EOL] to be stable, with many noting high reliability and absence of glitches or crashes. Stability ratings mostly range from eight to ten, though some noticed minor issues with Safari or during the pandemic. Stability is generally linked to internet quality, with no major technical problems reported. Comparisons were made, with some preferring Microsoft Teams, but Google Hangouts [EOL] remains favored for its consistent performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Google Hangouts [EOL] Buyer's Guide for additional reliable information.

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Learn more about Google Hangouts [EOL]

Google Hangouts [EOL] provided an effective tool for both personal and professional communication, enhancing virtual meetings through superior audio and video quality, easy scheduling, and scalability. Integrated with Google Calendar, it allowed straightforward organization of meetings with tools to enhance collaboration, including transcriptions and AI capabilities for note summarization. However, room for improvement included better integration with other platforms like Zoom and Microsoft Teams, as well as enhancing features like screen sharing and participant interaction options such as virtual whiteboards and audio sharing.

What are the key features?
  • Screen Sharing: Facilitates presentations and real-time collaboration.
  • Google Suite Integration: Seamless connectivity with Gmail and Calendar for scheduling.
  • Reliable Performance: Consistent quality in video and audio without interruptions.
  • No Time Restrictions: Unrestricted meeting duration enhances flexibility.
  • Scalability: Easily manage a large number of participants.
What benefits should users look for?
  • Flexibility: Adapts to diverse meeting types and requirements.
  • Enhanced Collaboration: Integration with other Google services streamlines communications.
  • Cost-effective Communication: Reduces expenses related to traditional meetings.
  • Simplified Scheduling: Works seamlessly with Google Calendar to organize meetings efficiently.

In education, Google Hangouts [EOL] supported remote teaching and collaboration, while businesses utilized it to maintain communication and productivity across distributed teams, highlighting its role in adapting to remote work needs during the recent pandemic. Its ability to facilitate interactions anywhere made it a valuable tool across industries.

Related questions

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Why is Virtual Meetings important for companies?

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Popular Comparisons

Popular Comparisons
Zoom Workplace Business vs Google Hangouts [EOL] Logo
Zoom Workplace Business vs Google Hangouts [EOL]
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Google Hangouts [EOL] Reviews Summary
Author infoRatingReview Summary
Senior Specialist- IT Systems Management at GAL4.5I sometimes use Google Hangouts for personal meetings because it is quick and easy to set up without a 40-minute limitation like Zoom. So far, it's working well, and I haven't found any features lacking.
Owner & Chief Executive Officer at RECOVEO4.0I use Google Hangouts for customer conferences and automate tasks with its APIs. With nearly ten years of experience, I find its scalability impressive. However, the design could use improvement. I haven't tried other solutions besides Google Hangouts.
Director at quickwork4.0I've used Google Hangouts for six years mainly for team calls; it's stable, easy to scale, and integrates well, though audio sharing needs improvement. I recommend it for SMEs and give it a 9 out of 10.
Consultant - Analytics Implementation at Brainlabs4.5I use Google Meet to schedule meetings and block calendar times. I appreciate its simple interface and easy sharing of meeting codes. Improvements needed are enhancing chat features and filter effects. We switched from Microsoft Teams, unsure about other solutions considered.
Data Analytics Specialist at GlaxoSmithKline4.0I use Google Hangouts quarterly for meetings and kids' online classes. The screen-sharing and remote control features are valuable, but it's not suitable for professional environments compared to Microsoft Teams, which I also use for organizational meetings.
Customer Success Manager Latam at a tech vendor with 51-200 employees4.0I use Google Hangouts mainly for international client meetings, valuing features like screen sharing, subtitles, and call transcription, though it occasionally freezes or lags compared to WhatsApp, likely due to higher resource usage.
Cyber Product Manager at a computer software company with 51-200 employees4.0I find Google Hangouts very useful for conducting meetings, particularly due to its transcription feature, which aids productivity during international meetings. However, integrating it with Google Calendar for easy scheduling would be a great improvement.
Product Analyst at ProdZen3.0During the COVID-19 pandemic, I used Google Meet for school interactions and meetings with distant friends. It offers easy interaction and large group connectivity but lacks file-sharing capabilities, essential for students needing to send pictures or screenshots.