I use the product on a quarterly basis in a year, specifically to attend some meetings. I also use the product to help my children attend some online classes.
Data Analytics Specialist at a manufacturing company with 10,001+ employees
A tool for personal use with good screen-sharing capabilities
Pros and Cons
- "The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system."
- "Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system.
What needs improvement?
Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams. The aforementioned area can be considered for improvement in the product.
For how long have I used the solution?
I have been using Google Hangouts for five to six years.
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Google Hangouts [EOL]
January 2026
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What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten. If I look at the products professionally, people prefer Microsoft Teams over Google Hangouts. Compared to Microsoft Teams, Google Hangouts is not a good product.
What do I think about the scalability of the solution?
I can't comment on the product's scalability since I am the only solution user.
Which solution did I use previously and why did I switch?
I use Microsoft Teams to attend some of my organization's virtual meetings.
How was the initial setup?
The product's initial setup phase was easy.
The solution can be deployed in two minutes.
What about the implementation team?
I can install the product myself.
What's my experience with pricing, setup cost, and licensing?
There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product is available for free.
What other advice do I have?
The product is more beneficial for convenience and personal use and not for a professional environment.
Google Hangouts is beneficial in providing stability during communication.
For personal use, Google Hangouts is convenient to use. Google Hangouts can be used to connect with family and friends, and for some of the online classes.
I rate the overall tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
No meeting duration limits, scales well, and quick setup
Pros and Cons
- "The most valuable feature of Google Hangouts is there are no predefined or meeting durations. For example, Zoom meetings have a set duration, typically ranging from thirty minutes to an hour, whereas Google Meet meetings can continue indefinitely. Additionally, it is effortless to generate a meeting, whether it is a live session or for future use, and distribute your link to others, making these aspects appealing to me."
- "Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen."
What is our primary use case?
I am using Google Hangouts for virtual meetings.
What is most valuable?
The most valuable feature of Google Hangouts is there are no predefined or meeting durations. For example, Zoom meetings have a set duration, typically ranging from thirty minutes to an hour, whereas Google Meet meetings can continue indefinitely. Additionally, it is effortless to generate a meeting, whether it is a live session or for future use, and distribute your link to others, making these aspects appealing to me.
What needs improvement?
Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen.
Although it is possible to adjust video resolutions in Google Hangouts, the available options are limited to low resolutions, such as 360p or 480p. It would be beneficial to have additional options for higher quality, particularly for those with high-speed internet connections who could benefit from enhanced video quality.
I have faced some technical issues where I could not join a meeting, a meeting ended abruptly, or I was in a meeting room but the host could not see I was there. There was some issue in the cloud.
For how long have I used the solution?
I have used Google Hangouts within the last 12 months.
What do I think about the stability of the solution?
I rate the stability of Google Hangouts an eight out of ten.
What do I think about the scalability of the solution?
Most of our employees use this solution, it is close to 100 percent.
Google Hangouts is a scalable solution across an organization. Additionally, it has compatibility with devices.
How are customer service and support?
I have used the support.
Which solution did I use previously and why did I switch?
In the past, I have utilized Cisco Webex. One significant contrast between Cisco Webex and Google Hangouts is that in Cisco Webex, you can discern how a person logged in, whether it was through a phone or a laptop.
Overall, Cisco Webex has more features than Google Hangouts.
How was the initial setup?
The initial setup of Google Hangouts is simple. Most people have a Google account and it can be done with a few clicks of the mouse.
Which other solutions did I evaluate?
We have many competitors to Google Hangouts in India, such as Cisco Webex.
What other advice do I have?
Users should look at their use case and determine if they are using video meetings for business use or for informal meetings. I would recommend Cisco Webex for more professional meetings as it has better quality and I would recommend Google Hangouts for less informal meetings and one that does not have a time restrictions.
I rate Google Hangouts an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Google Hangouts [EOL]
January 2026
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Senior Network Engineer at a manufacturing company with 51-200 employees
Easy to setup and good conferencing capabilities but requires meeting recordings in the standard license
Pros and Cons
- "It's good for conferencing with others."
- "You only get 60 minutes of video conferencing."
What is our primary use case?
We use the solution similar to the way people use Zoom. We use it for meetings online.
What is most valuable?
It's very secure.
We like that we can share screens.
It's good for conferencing with others.
The solution is very easy to set up.
It can scale.
What needs improvement?
We'd like the solution to have better file sharing in the product.
You only get 60 minutes of video conferencing.
If you want to record a meeting, you can't do that in the standard version.
It is not extremely stable.
For how long have I used the solution?
We've been using the solution for two years.
What do I think about the stability of the solution?
The stability could be better. I would rate it three out of ten.
What do I think about the scalability of the solution?
It's scalable. I'd rate it eight out of ten in terms of the ability to expand.
We have 55 users on the solution. We may increase usage in the future.
How are customer service and support?
We use technical support. We can call them. They are fine.
Which solution did I use previously and why did I switch?
I'm also familiar with Zoom and Microsoft products.
How was the initial setup?
There's no deployment process. It comes with Google Workspaces.
For maintenance, we have one person handling everything.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact licensing costs. I'd rate the affordability eight out of ten in terms of affordability.
What other advice do I have?
We're using the latest version of the solution.
For a small business, the solution is very good. It wouldn't be ideal for enterprises. Microsoft is a bit better for that.
I'd rate the product six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Software Architect at a consultancy with 1-10 employees
Easy to set up the camera, stable, and scalable
Pros and Cons
- "The facility is always online and very easy to share the screen using the solution."
- "The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."
What is our primary use case?
I work in software now, and during the pandemic, we worked remotely. For different reasons, I have video conference meetings with colleagues and present my work about five times a week. These meetings are for coordination and other necessities. Google Hangouts is used to facilitate meetings.
How has it helped my organization?
When we need to coordinate the server requirements, we will meet, share our computer screens, and navigate through the solution to present it to customers or testers. During the meeting, we will take notes on any changes that need to be made. The following day or during the next meeting, we will present the changes to the server or solutions to any bugs.
What is most valuable?
The facility is always online and very easy to share the screen using the solution. The setup of the camera is also straightforward.
What needs improvement?
The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants. The solution can improve by adding the ability to split the participant screens into multiple monitors.
Other solutions such as Zoom can facilitate a presentation and easily separate participants. In the future, we can save the record, edit it, and maximize the screen for better understanding. If necessary, we can also show the participants' screens. I would like this ability to be added to Google.
For how long have I used the solution?
I have been using the solution for 15 years.
What do I think about the stability of the solution?
I give the stability of the solution an eight out of ten.
What do I think about the scalability of the solution?
I give the scalability of the solution an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I use the free version of the solution.
What other advice do I have?
I give the solution an eight out of ten.
I strongly recommend that schools and universities use the solution in combination with Google Docs, Drive, and Shared Space. This package of Google solutions makes it easier to commercialize Google Meet, allowing for increased efficiency.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, High Technology Practice at a computer software company with 201-500 employees
Provides efficient integration features and has a straightforward setup process
Pros and Cons
- "The product is stable."
- "The platform's screen-sharing feature and the participant panel could be improved."
What is our primary use case?
Google Meet is primarily used for collaboration activities among employees and team members within our organization. It is also utilized for meetings with customers who use Google services.
What is most valuable?
The product's Gemini AI component is the most valuable feature, automatically summarizing meeting notes. This feature is beneficial as it effectively captures the essence of the meetings.
What needs improvement?
The platform's screen-sharing feature and the participant panel could be improved. The current interface for sharing the entire screen could be more effective, and the participants' panel is considered clumsy compared to competitors like Webex or Teams.
For how long have I used the solution?
I have been using Google Meet for over three or four years.
What do I think about the stability of the solution?
The product is stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is scalable, accommodating up to 200 participants in a meeting without constraints.
I rate the scalability a nine.
Which solution did I use previously and why did I switch?
I previously used Zoom and Microsoft Teams, primarily due to customer preferences. I switched to Google Meet for its integration with Google services.
How was the initial setup?
The setup was straightforward. I rate the process a nine out of ten.
What other advice do I have?
I recommend the product for those already using other Google services due to its seamless integration. However, improvements in certain features and better integration with Google Calendar would enhance the overall experience.
I rate it a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & CEO at a marketing services firm with 1-10 employees
An easy-to-setup solution with good stability
Pros and Cons
- "It has efficient recording features."
- "There could be more precise instructions for beginners using the solution."
What is our primary use case?
We use the solution to schedule online meetings where people can join from different locations.
What is most valuable?
The solution's most valuable features are recording, calendar, and streamlining the process by allowing us to send meeting invitations over emails.
What needs improvement?
There could be more precise instructions for beginners using the solution. Presently, it takes time for them to log in to the meeting.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It is a scalable solution. It is more suitable for smaller companies.
How was the initial setup?
The solution's initial setup process is straightforward.
What's my experience with pricing, setup cost, and licensing?
We access the solution through Google Workspace. It is inexpensive to use. I rate its pricing a five out of ten compared to other brands.
What other advice do I have?
The solution is stable and easy to set up. It is easy to collaborate within or outside the organization. I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Logistics Division Manager at a consultancy with 11-50 employees
Extremely stable, highly scalable, and quick to access
Pros and Cons
- "The solution's stability is the most valuable feature."
- "The UI has room for improvement."
What is our primary use case?
I use the solution for my online class.
What is most valuable?
The solution's stability is the most valuable feature.
What needs improvement?
The UI has room for improvement. I have a hard time navigating through the features.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten.
How was the initial setup?
The initial setup is straightforward. No installation is necessary. I only need to log in with my Gmail account in order to use the solution.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license to use the solution.
What other advice do I have?
I give the solution a nine out of ten.
We have around ten people using the solution.
We have plans to increase the usage in the future.
I would recommend this solution as it is a stable and effective virtual meeting platform.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a financial services firm with 10,001+ employees
Enables us to chat and exchange quick information.
Pros and Cons
- "We use Google Hangouts to chat and exchange some quick information."
What is our primary use case?
I used it extensively during the pandemic to collaborate in remote meetings. We use Google Hangouts to chat and exchange quick information.
What needs improvement?
An area of improvement could be to make it more user-friendly.
An additional feature that I would like to be included in the next release is a recording feature.
For how long have I used the solution?
I have been using Hangouts for two years.
What do I think about the stability of the solution?
It is a stable solution, and I rate it an eight out of ten.
How was the initial setup?
It is easy to setup.
What about the implementation team?
We didn’t deploy it. I just use it in my private way.
What's my experience with pricing, setup cost, and licensing?
I use the free version.
What other advice do I have?
I would recommend it to others.
Overall, I rate it an eight on a scale of one to ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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