No more typing reviews! Try our Samantha, our new voice AI agent.
PeerSpot user
IT Assistant at Hotel 2 Fevrier
Real User
Apr 6, 2020
Has the ability to connect through your phone and computer
Pros and Cons
  • "The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected on the computer and on the phone with the same account. It is flexible."
  • "The ability to share a screen during a meeting is one of the most valuable features."
  • "We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
  • "We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."

What is our primary use case?

We have a group of people that uses Google Hangouts. We chose Google Hangouts because most of the users are on Google and we don't want to use WhatsApp. We publish things like documents for all the members who are on it. I can use WhatsApp, but I prefer Google Hangouts because with Google Hangouts we can directly share our screen. If you have two or three on Google Hangouts directly, someone can share their screen, and you can see what he's doing.

What is most valuable?

The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected to the computer and on the phone with the same account. It is flexible.

What needs improvement?

We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly. I would like for Hangouts to have a professional cloud service in which people will be able to connect the device up to and need not to go through another competitor. I'd rather just use one single service. 

For how long have I used the solution?

I have been using Google Hangouts for five years. 

Buyer's Guide
Google Hangouts [EOL]
May 2026
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

If someone is using Zoom and is using Skype, the two devices can be connected directly, there is no need for a license. If someone is using Skype and issues a Google Hangouts conference code or a Meet conference code, you are not able to dial with the two devices. Skype and BlueJeans, also work together but Google and Skype directly do not. 

We have around 100 users using Hangouts in our company. 

How are customer service and support?

Our support is based out of Kenya. They're good. If you have any issues, it will take them around two days to resolve it. 

What's my experience with pricing, setup cost, and licensing?

Per user, we are paying $50 a month. 

What other advice do I have?

Most of the companies are going to Microsoft products but Google is easier to use.

Google is a good product but it'll be better if they fix some videoconference issues. With Microsoft, you can integrate all of your devices. With Logitech and other companies, you can connect it directly through the cloud and you can use it directly, no need to go for another supplier. But with Google, you need to go with another supplier.

I would rate it an eight out of ten. 

In the next release, I would like the ability to videoconference with a connectivity plugin.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1655226 - PeerSpot reviewer
Network & Security Administrator at a logistics company with 501-1,000 employees
Real User
Mar 26, 2024
Has good integration with Google
Pros and Cons
  • "It's integration with Google is the valuable feature."
  • "The improvement needs to be done as per customer requirements."

What is our primary use case?

The solution is being used for video calls. 

What is most valuable?

Its integration with Google is the most valuable feature. 

What needs improvement?

The improvement needs to be done as per customer requirements.

For how long have I used the solution?

I have been using Google Hangouts for six months. 

What do I think about the stability of the solution?

The stability is good. I rate the stability a nine out of ten. 

Which solution did I use previously and why did I switch?

I moved from Zoom to Google because I have a Google account. 

How was the initial setup?

The initial setup is straightforward. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Google Hangouts [EOL]
May 2026
Learn what your peers think about Google Hangouts [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
reviewer2136645 - PeerSpot reviewer
English Teacher at a tech services company with 51-200 employees
Real User
Apr 2, 2023
Feature-rich, easy to use, and accessible
Pros and Cons
  • "Google Meet has excellent audio quality, good images, and a robust set of features."
  • "As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future. However, I notice that they keep introducing new features that are better than the previous ones."

What is our primary use case?

We use it for online classes.

What is most valuable?

Google Meet has excellent audio quality, good images, and a robust set of features.

I believe the services meet my requirements adequately, and I am satisfied. However, there is not a particular one that stands out as exceptional.

What needs improvement?

As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future.

However, I notice that they keep introducing new features that are better than the previous ones.

For how long have I used the solution?

I use it every day.

What do I think about the stability of the solution?

I have not had any issues with the stability of Google Meet.

What do I think about the scalability of the solution?

In my opinion, it is a scalable product.

What other advice do I have?

I often suggest using Google Meet.

I would rate Google Hangouts a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Google Hangouts [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Product Categories
Virtual Meetings
Buyer's Guide
Download our free Google Hangouts [EOL] Report and get advice and tips from experienced pros sharing their opinions.