IBM OpenPages offers key benefits in compliance, analytics, custom reporting, and risk management. It excels with ORM, Basel regulations, monitoring key indicators, and an intuitive interface. Its integrated workflow engine, calculations, security, and AI capabilities stand out. Users appreciate its task-based features, drag-and-drop reporting, and Cognos integration. It supports various lines of defense, enhances risk function involvement, and facilitates efficient development through automation and workflow utilities. Potential improvements include augmenting workflow conditions.
- "IBM OpenPages saves time in my work as a developer."
- "IBM OpenPages provides time savings in recording risk management components."
- "Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
IBM OpenPages faces challenges with its expensive pricing and complex UI. Users find it difficult to manage relationships between items and report incidents without prior risk creation. The system lacks robust external data integration and customizable reporting. Users desire more out-of-the-box features and improved documentation. Current licensing is not competitive for smaller organizations. Enhancing workflow conditions and allowing self-relationship for risks are areas for improvement, along with direct support from IBM rather than third-party services.
- "IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
- "IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
- "It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
