What is our primary use case?
The typical use case for IBM Spectrum Computing is that it's an all-rounder. It can be used in various scenarios, such as the retailer I work for that has batch processing. It's on-demand when performance is needed immediately.
The solution has been designed with that in mind, not specifically for capacity but for performance. The configuration we have today is performance-focused, and many features have been added to the configuration to achieve that. Additionally, it can run file servers, backups, database transactional online processing, Kubernetes, VMware, Oracle, and even mainframe.
What is most valuable?
The best features of IBM Spectrum Computing are common across many of their storage products. The software is solid, meaning that the code is stable. They take business seriously, which is what IBM stands for - International Business Machines. They always maintain a business-oriented approach in their software development.
It's not simply clicking through interfaces; in IBM software, they consider their actions, process flows, and workflows around business processes. It requires understanding IBM and their methodology, as the software operates accordingly.
I have utilized IBM Spectrum Computing's intelligent workload management feature. We use Insights, which is connected to the cloud. This provides AI capabilities for analyzing the configuration, offering smart recommendations on new code, warning about bugs in current code, and suggesting configuration improvements through its advisor tool.
The predictive analytics feature in IBM Spectrum Computing enables optimal software performance through Insights. However, being a storage administrator requires foundational knowledge and understanding beyond these tools. For troubleshooting, it's efficient in spotting bottlenecks, but understanding the terms and metrics is essential as it provides answers that need interpretation.
What needs improvement?
IBM Spectrum Computing had limitations with remote copy services between head office and disaster recovery sites. In the last year, IBM has improved the code by re-engineering it to policy-based replication versus legacy IP replication. This represents a major improvement and simplification. The technology has evolved from traditional, mainframe-type technology to meet current market demands.
There are additional areas where IBM Spectrum Computing can improve, particularly in system administration and management. The GUI has evolved from IBM's traditionally plain interface, but there's potential for further improvements to make it more Microsoft Windows friendly.
For how long have I used the solution?
I started working with IBM solutions in 1996 and continue to work with them today.
What do I think about the scalability of the solution?
IBM Spectrum Computing's scalability is impressive, extending to petabytes. Modules can be added to expand it wide. It can scale up in capacity and scale wide or scale out on performance.
How are customer service and support?
Technical support for IBM Spectrum Computing deserves a perfect rating. They consistently provide accurate information for support inquiries and problems. The quality of feedback has improved with familiarity. The experience can vary depending on which country handles the ticket and the engineer's native language, as some translations to English can be unclear. However, the technical quality remains consistently good.
The support rating stands at 9.9 out of 10.
How would you rate customer service and support?
How was the initial setup?
The initial setup of IBM Spectrum Computing is complex, following an 80/20 principle with 80% planning. When planned correctly on paper first, execution comprises just 20% of the effort. The process typically takes about a week when done properly. After implementation, operations take over for day-to-day administration and management.
What was our ROI?
There has definitely been ROI from this solution. They could improve on cost savings as their deduplication software isn't keeping pace with the market. For example, NetApp has excellent deduplication software built into their storage systems. While IBM has great compression technology, specifically on their FlashCore modules, they lag behind in deduplication capabilities. Improving this aspect would significantly help with cost efficiency.
What's my experience with pricing, setup cost, and licensing?
IBM Spectrum Computing consistently offers competitive pricing. When solutioning new implementations, IBM always presents the best solution and price. In a recent comparison with Pure Storage and NetApp storage, IBM's solution was approximately 4 million rand cheaper than NetApp for a full consolidated solution. Once established with IBM, their pricing structure makes it difficult to consider alternatives.
What other advice do I have?
IBM Spectrum Computing's hybrid deployment capabilities allow for storage virtualization of other brands under their storage. This hybrid functionality enables management of non-IBM storage such as Dell, Pure Storage, or NetApp storage, virtualizing and managing it within the IBM configuration. Based on overall experience, this solution rates at 9.9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM