What is our primary use case?
We are an IT integrator and we need to have a good vision of all recovery and backup recovery solutions.
Most frequently, we use Veeam Backup. We use Cohesity. For some old workloads, we use IBM TSM. We have some clients who use Google or another MSP, Azure, or AWS too.
What is most valuable?
IBM Spectrum Protect Plus is the software we work with, and the new name is IBM Storage Protect. We have implemented IBM Spectrum Protect Plus, but it is an old name with a new iteration.
What needs improvement?
IBM Spectrum Protect Plus is very simple to deploy for us, but for more clients or competitors, the solution is hard to deploy and to integrate.
For our team, deployment of IBM Spectrum Protect Plus may take a couple of days and longer if you have a complex customer solution. The deployment itself is not very lengthy, but the integration in production is more complicated.
I assess the efficiency of IBM Spectrum Protect Plus's Advanced Snapshot Technology as not good because they change a lot of things. During multiple versions, we have experienced many changes in the product, and from the customer's view, it is not a good product because with each evolution, we encounter problems. We do not sell this product or advise this product.
For SLA management features with IBM Spectrum Protect Plus, I utilize file level. SLA management is a good solution and a good idea, but the product does not work well, and customers do not adopt this product.
I cannot assess the integration capability of IBM Spectrum Protect Plus using RESTful API.
I cannot determine what benefit IBM Spectrum Protect Plus brings to the organization because we deployed this solution with one customer, and that customer changed the product after one or two years because the product is not stable and it changes with every version. The customer wanted to move away from this solution.
The price of the product is good, but the solution does not adapt to the market. The market in France does not adopt IBM Spectrum Protect Plus.
For how long have I used the solution?
We have long experience with this product. We have been working with IBM Spectrum Protect Plus for more than 20 years.
What do I think about the stability of the solution?
We do not want to eliminate anything, but customers sometimes eliminate the solution. We now have a more simple to integrate and more modern solution.
I cannot determine what benefit IBM Spectrum Protect Plus brings to the organization because we deployed this solution with one customer, and that customer changed the product after one or two years because the product is not stable and it changes with every version. The customer wanted to move away from this solution.
How are customer service and support?
When we need support, IBM is there. IBM provides corrections and patches, but we are consistently seeing some customers install the product for testing. We have just one go to production, and this customer exits the solution after one or two years. We do not have a good experience with this product.
How would you rate customer service and support?
How was the initial setup?
IBM Spectrum Protect Plus is very simple to deploy for us, but for more clients or competitors, the solution is hard to deploy and to integrate. However, we have long experience with this product.
For our team, deployment of IBM Spectrum Protect Plus may take a couple of days and longer if you have a complex customer solution. The deployment itself is not very lengthy, but the integration in production is more complicated.
What about the implementation team?
Two or three people who work with IBM TSM full-time per year usually take part in the installation for IBM Spectrum Protect Plus.
What other advice do I have?
We do not use IBM Spectrum Protect Plus agentless architecture.
The price of the product is good, but the solution does not adapt to the market. The market in France does not adopt IBM Spectrum Protect Plus. My overall review rating for this product is 4.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other