Microsoft Dynamics Reviews

Name: Microsoft Dynamics
Brand: Microsoft
Rating: 4.5 (4 reviews)

4.5 out of 5

4 reviews
100% willing to recommend

471 followers

What is Microsoft Dynamics?

Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.

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Microsoft Dynamics is the #4 ranked solution in top Point of Sale Systems and #7 ranked solution in top Order Management Hubs. PeerSpot users give Microsoft Dynamics an average rating of 9.0 out of 10. Microsoft Dynamics is most commonly compared to Manhattan Active Omni: Microsoft Dynamics vs Manhattan Active Omni. Microsoft Dynamics is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

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Featured Microsoft Dynamics reviews

Chrisnandar Liu

Founder at PT TECHNO ONE CONSULTING

I give the initial setup a five out of ten because the configuration for Microsoft Dynamics 365 may vary depending on the customer's needs. Deployment usually takes our company up to three days. This is due to the need to register our information in the LCS and wait for Microsoft team feedback. Once we receive the feedback, we can continue our deployment and assistance. For the deployment of one project, we typically have four to five people involved, including the technical and programming teams. This number may increase depending on the size of the project; however if the project is large, we may need to bring in an additional three to five people, including the technical and programming teams to help with the customization.

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Derick Ambani

Assistant Administrator at PostsTechnohub Limited

The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud. The reporting and business intelligence have been some key areas that we have benefited from. Microsoft has taken care of the security. They release the security updates either mid, long, or short term. Those updates take care of the security aspects.

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John-Maina

Navision Consultant and user support at NCPD

Microsoft Dynamics has an analytical tool that gives valuable information about the company structure and its market. This tool has helped me when making good decisions based on business performance. It gives detailed information in the form of charts, making it easier to read and analyse. It has ability to control the management of all processes in the company, allowing good communication throughout entire departments. It has a good interface, which is very understandable and easy to use. It can be integrated with other applications, like Microsoft Servers, thus enhancing product management. It has a warehouse management tool where you can effectively manage your logistics, sales, and market. This ensures you see all your costs and enables you to plan for them.

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Microsoft Dynamics mindshare

Product category:

As of June 2025, the mindshare of Microsoft Dynamics in the Order Management Hubs category stands at 7.3%, up from 6.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Order Management Hubs

PeerResearch reports based on Microsoft Dynamics reviews

Type	Title	Date
Category	Order Management Hubs	Jun 13, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 13, 2025	Download
Comparison	Microsoft Dynamics vs IBM Order Management	Jun 13, 2025	Download

Title	Rating	Mindshare	Recommending
Manhattan Active Omni	0.0	13.5%	0%	0 interviews Add to research
Nayax VPOS	0.0	N/A	0%	0 interviews Add to research

Valuable Features

"I give the scalability of the solution a nine out of ten."
"The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
"It has ability to control the management of all processes in the company, allowing good communication throughout entire departments."

Room for Improvement

"The current report is too broad and generalized to meet the needs of customers who require more detailed information."
"The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult."
"There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."

Pricing

"I give the cost a two out of ten because it is an expensive solution."
"There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
"The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Dynamics Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

12%

Hospitality Company

10%

Real Estate/Law Firm

Energy/Utilities Company

Government

Manufacturing Company

Construction Company

Retailer

Educational Organization

Logistics Company

Healthcare Company

Media Company

Performing Arts

Wholesaler/Distributor

Outsourcing Company

University

Pharma/Biotech Company

Financial Services Firm

Legal Firm

Recreational Facilities/Services Company

Insurance Company

Aerospace/Defense Firm

Non Profit

Compare Microsoft Dynamics with alternative products

Learn more about Microsoft Dynamics

Microsoft Dynamics was previously known as MS Dynamics.

Microsoft Dynamics customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)