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Microsoft Dynamics Reviews

Vendor: Microsoft
4.4 out of 5
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What is Microsoft Dynamics?

Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.
Get the Microsoft Dynamics Buyer's Guide and find out what your peers are saying about Microsoft Dynamics, Nayax VPOS, Blue Yonder Order Management and more!
Microsoft Dynamics is the #2 ranked solution in top Point of Sale Systems and #3 ranked solution in top Order Management Hubs. PeerSpot users give Microsoft Dynamics an average rating of 8.8 out of 10. Microsoft Dynamics is most commonly compared to Nayax VPOS: Microsoft Dynamics vs Nayax VPOS. Microsoft Dynamics is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 17% of all views.
Buyer's Guide
Microsoft Dynamics
September 2025
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Helped 869,785 peers since 2012

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Microsoft Dynamics mindshare

Product category:
Order Management Hubs
As of October 2025, the mindshare of Microsoft Dynamics in the Order Management Hubs category stands at 9.4%, up from 4.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Order Management Hubs Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics9.4%
Blue Yonder Order Management17.4%
Manhattan Active Omni13.7%
Other59.5%
Order Management Hubs

PeerResearch reports based on Microsoft Dynamics reviews

TypeTitleDate
CategoryOrder Management HubsOct 13, 2025Download
ProductReviews, tips, and advice from real usersOct 13, 2025Download
ComparisonMicrosoft Dynamics vs IBM Sterling Order ManagementOct 13, 2025Download
Suggested products
TitleRatingMindshareRecommending
Nayax VPOS0.0N/A0%0 interviewsAdd to research
Blue Yonder Order Management0.017.4%0%0 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

  • "I give the scalability of the solution a nine out of ten."
  • "The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
  • "It has ability to control the management of all processes in the company, allowing good communication throughout entire departments."

Room for Improvement

  • "The current report is too broad and generalized to meet the needs of customers who require more detailed information."
  • "The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult."
  • "There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."

Pricing

  • "I give the cost a two out of ten because it is an expensive solution."
  • "There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
  • "The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Dynamics Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business15
Midsize Enterprise10
Large Enterprise27
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
11%
Government
8%
Hospitality Company
8%
Construction Company
8%
Energy/Utilities Company
6%
Real Estate/Law Firm
6%
Manufacturing Company
4%
Educational Organization
4%
Non Tech Company
4%
Performing Arts
4%
Insurance Company
2%
University
2%
Non Profit
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Financial Services Firm
2%
Recreational Facilities/Services Company
2%
Retailer
2%
Aerospace/Defense Firm
2%
Transportation Company
2%
Legal Firm
2%
Logistics Company
2%

Compare Microsoft Dynamics with alternative products

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Learn more about Microsoft Dynamics

Microsoft Dynamics was previously known as MS Dynamics.

Microsoft Dynamics customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)

Related questions

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Product Categories

Product Categories
Order Management Hubs
Point of Sale (POS) Systems

Popular Comparisons

Popular Comparisons
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Nayax VPOS vs Microsoft Dynamics
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Microsoft Dynamics Reviews Summary
Author infoRatingReview Summary
Market Researcher at SRINSOFT INC4.0No summary available
Manager, Information Systems Security at a financial services firm with 1,001-5,000 employees4.0No summary available
Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees4.5No summary available
Sales Manager at Dhyey Consulting4.5No summary available
Founder at PT TECHNO ONE CONSULTING4.5We use Microsoft Dynamics 365 for diverse industries, leveraging features like trade logistics and asset management. It helps our clients enhance decision-making despite needing customization for specific needs. With a 20% ROI, it remains effective and popular.
Assistant Administrator at PostsTechnohub Limited4.5No summary available
Navision Consultant and user support at NCPD5.0No summary available
Microsoft Dynamics AX Functional Consultant at a tech services company with 51-200 employees4.0No summary available