NETSCOUT InfiniStreamNG delivers fast, cost-efficient network visibility with a single pane of glass view, featuring real-time traffic analysis, dependency mapping, and performance metrics for comprehensive management.
| Product | Mindshare (%) |
|---|---|
| NETSCOUT InfiniStreamNG | 0.5% |
| Zabbix | 3.9% |
| SolarWinds NPM | 3.6% |
| Other | 92.0% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Network Monitoring Software | Jun 23, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 23, 2026 | Download |
| Comparison | NETSCOUT InfiniStreamNG vs Zabbix | Jun 23, 2026 | Download |
| Comparison | NETSCOUT InfiniStreamNG vs SolarWinds NPM | Jun 23, 2026 | Download |
| Comparison | NETSCOUT InfiniStreamNG vs Auvik Network Management (ANM) | Jun 23, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| SolarWinds NPM | 4.1 | 3.6% | 92% | 160 interviewsAdd to research |
| ThousandEyes | 4.2 | 1.7% | 100% | 25 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 24 |
| Large Enterprise | 78 |
InfiniStreamNG stands out for its real-time insights into network activity, providing a unified platform for managing network components. Its deep packet inspection, scalability, and compatibility make it an essential tool for IT professionals looking to optimize network performance and resolve issues quickly. User-friendly interface enhancements are anticipated for improved usability, alongside early product lifecycle notifications due to extensive certification periods.
What are the key features of NETSCOUT InfiniStreamNG?NETSCOUT InfiniStreamNG is implemented across industries for packet collection and analysis, serving network monitoring and troubleshooting needs. Companies in telecommunications monitor LTE roaming traffic, while financial institutions rely on it for analyzing banking data. It supports application connectivity checks and proactive remote site monitoring, becoming integral in evaluating KPIs and reporting network issues.
NETSCOUT InfiniStreamNG was previously known as InfiniStreamNG, NETSCOUT ISNG, Infinistream.
U.S. Department of Defense
| Author info | Rating | Review Summary |
|---|---|---|
| Associate System Engineer at SMS Global Technologies, Inc. | 4.0 | I find this solution stable, scalable, and easy to set up, especially praising the packet flow switch and helpful support. I'd like better user-friendliness and a traceroute feature. I rate it 8/10. |
| Engineer at All Native Group | 4.0 | My team uses NETSCOUT's OptiView and nGeniusONE for proactive network analysis, improving visibility and cutting troubleshooting time by days. It's a stable, scalable, and easy-to-use solution, making it the best tool for us. |
| Manager at a energy/utilities company with 10,001+ employees | 3.5 | This network monitoring solution offers excellent visibility, significantly reducing troubleshooting time and improving customer service with good ROI. While stable, I wish for more scalable options that allow upgrades rather than full replacements. |
| Engineer at Transaction Network Services | 4.5 | I use this solution for LTE roaming and UC, valuing its real-time, end-to-end traffic visibility and quick fault isolation. It's stable, scalable, and provides ROI. However, I need more detailed monitoring and reporting for packet analysis. |
| Technology Manager at Wells Fargo | 5.0 | I'm very pleased with InfiniStreams' stable, exceptional visibility, cutting troubleshooting time and boosting uptime. Support is phenomenal. My only complaint: rapid end-of-life cycle, but I'm optimistic about vSTREAM. |
| IT Specialist at a government with 1,001-5,000 employees | 3.5 | We use this for packet analysis, improving troubleshooting time. I value its speed, cost, and visibility with a single pane of glass, despite a high setup cost and a missing timeout feature. Stability and scalability are good, as is support. |
| Network Engineer with 1,001-5,000 employees | 4.5 | This solution helps me quickly isolate customer data issues and streamline troubleshooting, saving hours per problem. I value its visibility, though it sometimes can't communicate with our probes and can be inaccessible. |
| Senior Network Engineer at a insurance company with 10,001+ employees | 4.5 | I find this solution excellent for proactive monitoring, quickly pinpointing application issues, and delivering significant ROI. I appreciate its easy setup and great support. However, the training could improve, and maintaining stability requires diligent patching. |
| Network Manager at a manufacturing company with 1,001-5,000 employees | 4.0 | I find this product provides excellent real-time troubleshooting and application segregation, helping me quickly find root causes and saving time. While expensive and needing improved IP stitching, I find it a superior monitoring tool. |
| Network Analyst at State of Montana | 4.5 | We find this solution excellent for network monitoring, providing quick resolutions and identifying bandwidth issues. It's stable, scalable, and support is great. The single pane of glass is a highlight, but we'd like to manage packet flow switches directly. |
I'm using it for a customer.
The packet flow switch is the most valuable aspect of the solution.
It's an easy product to set up.
We can scale the solution if we need to.
It's stable.
The documentation is well-written and quite useful.
It's compatible with other products.
Under the pocket flow switch, I would recommend they include a traceroute feature.
I'd like them to make the product more user-friendly.
I've been using the solution for about two and a half years.
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
We have found the product to be scalable.
They are easy to communicate with and also easy to check in with. Technical support is very helpful and responsive. They were there for us during the implementation process, and we were quite satisfied with the level of service.
Positive
We also use GProbe. Which solution we use depends on the project.
The solution is easy to set up and implement.
For the hardware installation, it took us about two weeks to deploy everything.
During the setup process, we had the help of NETSCOUT support.
We are a customer, partner, and reseller.
If you are going to use the solution, it's a good idea to always refer to the user guide.
I'd rate the solution eight out of ten.
We do pre-analysis using the OptiView of the networks. We also do what is called packet analysis, quick reaction. We go through the site using OptiView, doing data analysis, bring it back and use that.
We also do the pen screens on migrated sites through Joint Regional Security Stack (JRSS), so when we do the pen screen installs, the ball feeds back to the regional cyber center and into the nGeniusOne. Then, we look at the nGeniusONE to do KPIs, data analysis, and see where the problems are with the network and give reports on it. We try to be proactive regarding the networks using this tool.
Proactive analysis is what we do. Quick reaction is my team's title. We use the tools for proactive analysis of network sites to see where the problems are and what layer the problems at.
It gives us feature view analysis of the network and pre-deployment. It provides the local site better insight by showing them what is going on with their network.
Once we get it online, we have greater visibility on the network and can see where the problems are at.
There are common tools that a lot of our sites use, and when we see the data coming in, we try to pick one (Citrix or SCCM). We can see where they are having problems using the tool, then start building a list of what the dependencies are, and if there is any commonality between this site and that site in the network problems.
We had a site trying to get from point A to point B. They were going through multilayer jumps on the network. We found out it that they didn't have their proxy servers balanced, so everything was going through one proxy server. We used OptiView to find that out.
The nGeniusONE solution is very stable. I don't think we have had any problems with it. It gives us a good view into the networks, helping out the sites that we deal with.
Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues.
It can be scaled with the Multi-Mode TAP solution. We have it big and little sites, e.g., we have a site with 14,000 users and another site with about 3000.
The initial setup is pretty straightforward. We have a build guide that we went through and started in our lab. We modified it, so it's pretty easy to do once you get going.
I worked with NETSCOUT on the deployment.
It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process. Getting sites and the government to understand this, that is the biggest obstacle.
Go with NETSCOUT. Versus other tools out there, this is the best tool.
We are getting ready to get the solution for unified communication application performance.
This solution provides us with increased visibility when conducting IT deployments, e.g., all of our WAN upgrades.
We are using it to increase our bandwidth, so we can improve customer service.
The most valuable feature is utilization.
The single pane of glass view is click intuitive.
I would like it to be more scalable with less spend.
It is very stable.
The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing.
We have had a lot of good success with technical support.
We had a brand new technology, and there was no solution in existence.
The initial setup was straightforward. I didn't have to worry much about it. My engineer, sales engineer, and RSE did most of it.
We worked directly with NETSCOUT for the deployment.
We have seen a lot of return on investment:
We have seen a measurable decrease in mean time to know.
We cut troubleshooting down by days, as we can now see the issues.
We evaluated NETSCOUT and CISCO.
Talk to other users.
Currently, we use it for our LTE roaming solution. We monitor the traffic between partner LTE providers and the business analytics.
When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail.
For our roaming clients and LTE providers, we are able to see their traffic, see the trends, and are able to isolate their faults and failures.
It helps us to get to root cause quickly.
We use the solution for unified communication application performance and SIP monitoring. It helps us with uptime and end user performance. We are able to view the dashboards in near real-time. We can follow a trend, whether its traffic is increasing or decreasing, and isolate a time of fault.
Being able to use the Universal Monitor along with data mining has really helped us.
It is the ability to see the traffic end-to-end in almost real-time.
I like the single pane of glass view.
The dependency mapping is very good.
Users seem to be able to grasp the concept of it and learn it very quickly.
The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point.
Right now, the solution is very stable. Rarely do we see a fault in the application or in the infrastructure that supports it.
I like the scalability.
My onsite engineer has been very valuable. He is very knowledgeable and has able to help us work through some problems.
Before we used NETSCOUT for IPX and LTE monitoring, we would have to spend hours tracing through calls using other tools and other protocol analyzers, like Wireshark.
For diameter monitoring, our previous solution was very rudimentary. We found that NETSCOUT provides more detail.
We knew that we needed a new solution because of the industry trend, which was IPX connectivity going towards LTE and 5G roaming.
Deploying the equipment and applications was straightforward. It is very simple to deploy, not complex.
We just recently replaced our mediation system, and it was fairly straightforward.
We went directly through NETSCOUT for the deployment.
We have seen ROI.
We are attracting customers in good sized numbers as we advertise and market this solution. We are expanding our customer base and are working towards integrating it into other product lines that we have developed.
Have a good detailed plan of how you want to deploy it. Once it's deployed, it will probably be very difficult to rearrange it in a short amount of time.
We analyze all the data which comes in and out of the bank with InfiniStreams.
We can effectively troubleshoot any situation which goes on, due to the visibility provided by the InfiniStreams. Our team does a lot of the packet analysis, which is really key for us. We are able to solve whatever the problem might be for customers.
This solution provides us with increased visibility while conducting IT deployments.
Most of the time, it helps us get to root cause quickly.
We use the solution for unified communication application performance in our CSAN environment. It helps us with uptime and user experience. From the visibility standpoint, whatever device that we're monitoring, it gives us all the info that we need from uptime to issues on the whole analytical piece of the product.
The most valuable feature is having visibility.
The single pane of glass view gives us simplicity.
The dependency mapping is good.
The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while. It takes us six months to certify a new one, or longer.
Knock on wood. I have never had an InfiniStream go down.
The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank. Kudos to Netscout for putting out a good product.
We have scaled up from the InfiniStream 4000 to the InfiniStream 9000 model, which has worked fine. I haven't had any issues.
I am impressed with vSTREAM. We haven't used it yet. I am looking forward to scaling from the hardware instrumentation to the virtual instrumentation with vSTREAM. Hopefully, that will work well for us.
I have onsite technical support. They are rock stars. The support is phenomenal.
The initial setup was straightforward.
We have NETSCOUT sale engineers who are assigned to us. Those guys assist us with all of our deployment needs.
It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes.
The solution has helped to increase our application/network uptime.
Talk to their SEs. Make sure you get your bang for your buck with the proper instrumentation, like with a vSTREAM.
I am pretty pleased with the product. Once you know how to use the product, it's easy and simple. It doesn't break. Ours don't. We haven't had any issues, and that means a lot.
The primary use case is for packet collection and analysis.
From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network.
It helps our network engineers get to root cause quickly.
The most valuable features are speed and cost.
It give us visibility in the network where we wouldn't have it. We can use TAP to see the data and areas that we need to.
I love the single pane of glass view. I love the ability to look at all of our devices in one area, not having to jump around.
There is a timeout feature that we have been asking for awhile.
The overall cost of the solution needs improvement.
Overall, the stability is really good. It continues to get better with each upgrade.
Scalability is good. It seems to be very scalable for what we use it for.
The technical support has been very good for all the cases that we have had.
We didn't have a previous solution.
This solution has cut our overall troubleshooting time.
The price is a little high.
Ask for demos. Come to a NETSCOUT Engage conference. Try the product out.
We minimally use it for unified communication application performance.
To isolate whether we are getting the data from customers.
It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process.
It helps us to get to root cause more quickly. It is easier than setting different traps or captures on firewalls.
To know that packets are reaching our platform. If they are not reaching our platform, then we push it back to the customer. My job is bringing people to our platform. So, if they can't connect to it, then I haven't done my job.
The single pane of glass view seems healthy, and I can work with it.
It does help us with uptime and end use experience.
It's not able to communicate with our probes.
Sometimes, we can't access it.
It appears to be very scalable.
We need a new solution because of the visibility. As a telecom company, we needed to know that there is quality and access.
I think it was direct with NETSCOUT for the connectivity.
As far as my function, this solution helps a lot. It's a definitive answer if we're seeing those packets at all. We send the packet capture that we're seeing to the customer, then they have to say, "Oh, it's our problem." Then, I don't have to mess with it.
This solution has saved us hours (three to four) per problem when troubleshooting.
I would recommend getting the product. It is super easy to use for what I need, and it provides me visibility.
We use it for troubleshooting application performance issues and monitoring applications.
A lot of the application owners don't know how their applications work, start to end. You can map application flow and tell application developers exactly where the problem is, then have them develop better code or scale it.
This solution provides us with increased visibility while conducting IT deployments. If we are trying to monitor an application to see its sources (the destination IP addresses), we can get all this from the tool. We can track the packet latency and see in-between different sites.
This solution helps us get to root cause quickly. nGeniusPULSE will alert us, letting us where the problem exists. Then, we can go in and fix that particular problem, instead of sniffing through thousands of packets to see if we can find something.
The training classes are great, but they go too fast. You can only get so much out of them. If you have experience with the tool, you can get a little out of the classes. However, if you have no experience, then the classes might be tough. They need to improve the training of the tool.
The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore.
The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap.
The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out.
Previously, if we had huge war room type issues, they would bring in network, server, and database all into one group. Now, with this tool, we can pinpoint and show exactly where the issue is.
The initial setup was pretty straightforward.
I deployed it myself.
We have seen ROI and will continue to see ROI from this product, as we engage more people on it.
Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong. We have fixed it before they even know about it.
Since the solution is showing us a holistic picture instead of just looking at packet data, then we can trigger in and see where the actual problem lies. E.g., if we have slow response in an application, it will help us see where the actual issue is happening, on the end user side or is it more server side? Just telling us that it's not network will save a lot of time for another person.
This has helped our application/network uptime, because we are doing proactive versus reactive monitoring. We are fixing stuff before anybody knows about it.
I have looked at other solutions, but I have been with NETSCOUT for so long. I agree with their vision and like where the company is going.
This tool will help you be more proactive.
We use this solution for proactive monitoring of SaaS applications and remote sites. E.g., when the radio is not functioning, nGeniusPULSE will tell us that radio is not functioning. It allows us to go in and address an issue before a user even gets into the office.
The dependency mapping is great because it looks at the passive packet flow. You can pick and map it out through the NG1 server.
The single pane of glass view is good. There are so many different facets or layers to this stuff with a lot of prerequisites before you can get a single pane of glass view.
We do use the solution for unified communication application performance, but I don't have much experience with it.
The primary use case is for reactive application monitoring, not proactive yet.
We are working on deploying proactive monitoring of SaaS applications and remote sites.
The company has been using the product for years.
It gives us the ability to show application teams more on their own applications rather than just telling them what we see and check. This is something that we can share with them.
This solution provides us with increased visibility while conducting IT deployments. If we are changing services, we usually like to enable the monitoring prior. We want to see how the changes and migration have taken effect, or if it's working as expected.
It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly.
The real-time troubleshooting and application segregation that you can do within it.
I would like to see an improved level of stitching between IPs.
It is pretty much stable.
It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site.
The technical support is good. We have an SE onsite a couple days a week.
We used NETSCOUT for the deployment.
I have seen ROI in terms of time. This solution has cut our overall troubleshooting time.
This product could be cheaper.
I recently stacked the NETSCOUT product up against its competitors, and this one came on top.
If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done. Depending on how you do it, you can do it in a cost-efficient way. That is how we did it.
I haven't used the single pane of glass or the dependency mapping.
We use it to monitor the network.
The State has been using the nGeniusONE solution for over 10 years.
It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users.
We use it for monitoring whenever we update a new circuit or site.
It helps us determine the root cause. E.g., we can easily drill down, seeing exactly what is using up the network and tell the end users what it is.
We use the solution for unified communication application performance. It helps us with our uptime and user experience. It gives us the ability to check call signals to see exactly where the issue might be occurring, depending on where InfiniStreamNGs are placed.
I like the single pane of glass view. It is nice to be able to go to one location to get everything.
It's simple to use, easy to manage, and gives great information.
Other good features:
Being able to manage the packet flow switches in nGeniusONE would be great.
We still need to get our engineering team more involved in the tool to help them understand how to use it a bit better.
It is very stable.
The scalability is very nice. I'm excited to get into the vSTREAMs for the virtual appliances.
The technical support is great. Every time that we work with our sales engineer or attack problems, we get a resolution quickly.
The initial setup was pretty straightforward: Knowing where to place things and how to get the traffic sent over. Sales engineers are always available to assist, when needed.
We deployed it all on our own.
This solution has cut our overall troubleshooting time. Sometimes, it can go down to a few hours over what might have taken one to two days to fully troubleshoot an issue.
It has helped to increase our application uptime. We try to keep the five nines.
It helps with our time to troubleshoot issues. The less time that you take to troubleshoot an issue the quicker it will free up that person.
It is a great tool, which works extremely well for what it does. If you can get it in and get it placed correctly in your network, it's one of the best tools that you can get.
I like the dependency mapping, but I haven't use it much. I would like to utilize it more.
We do more reactive monitoring.
