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RSA Adaptive Authentication Reviews

Vendor: RSA
3.4 out of 5
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What is RSA Adaptive Authentication?

RSA Adaptive Authentication is a risk-based two-factor authentication solution providing cost-effective protection for an entire user base. Adaptive Authentication secures online portals, SSL VPNs, and web access management portals for different types of organizations in the healthcare, insurance, enterprise, government, financial services, and other industries. Based on the transparent two-factor authentication technology, Adaptive Authentication works behind the scenes to authenticate end users and transactions based on individual end user and device profiles. In addition, Adaptive Authentication uses the RSA Risk Engine to estimate the level of risk for the specific activity and uses information collected from the RSAeFraudNetwork (a cross-organization, cross-application, cross-border online fraud network) to identify fraudulent activities. The Policy Manager determines what actions must be performed, depending on the risk score and other parameters.
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RSA Adaptive Authentication is the #24 ranked solution in top Authentication Systems. PeerSpot users give RSA Adaptive Authentication an average rating of 6.8 out of 10. RSA Adaptive Authentication is most commonly compared to Microsoft Entra ID: RSA Adaptive Authentication vs Microsoft Entra ID.
Buyer's Guide
Authentication Systems
March 2026
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Featured RSA Adaptive Authentication reviews

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RSA Adaptive Authentication mindshare

As of March 2026, the mindshare of RSA Adaptive Authentication in the Authentication Systems category stands at 1.6%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
RSA Adaptive Authentication1.6%
Microsoft Entra ID7.8%
Okta Platform5.0%
Other85.6%
Authentication Systems
 
 
Key learnings from peers

Valuable Features

Users appreciate RSA Adaptive Authentication's risk-based approach, real-time behavioral analysis, and ease of integration. They highlight its machine learning capabilities, fraud detection accuracy, and customizable policies. Positive feedback often mentions the multi-factor authentication, extensive API support, and detailed reporting features. Security professionals also value the scalability and support for multiple authentication methods.
  • "Our customer are seeing value from the product, as they experience cost reductions."
  • "Ingestion of logs and raising alert space on those logs are the most valuable features."
  • "The most valuable feature is the stock tokens, which work the best for us."

Room for Improvement

Some users feel RSA Adaptive Authentication needs better documentation and tutorials. A few have mentioned occasional performance issues. There are comments about customization limitations. Several have pointed out that integrating with other systems can be challenging. Others feel more frequent updates would be beneficial.
  • "Better filters when searching for events. The current features for current filters when searching fraud events are not very comprehensive."
  • "The product is basically unusable. We need better ease of use; it's overly complicated."
  • "It's an okay solution. It's just old technology and it's time to move on."

ROI

Users reported significant cost savings with RSA Adaptive Authentication, highlighting reduced fraud incidents and enhanced security measures. Increased operational efficiency and a positive return on investment were consistently mentioned. Enhanced customer trust was also noted due to the system's robust fraud detection capabilities. The solution's scalability allowed for growth without substantial additional costs. Users specifically appreciated the reduction in manual intervention, leading to lower labor costs and more streamlined processes.

Pricing

RSA Adaptive Authentication offers tiered pricing models, including annual subscriptions and per-user fees. Users report the solution's cost varies based on deployment size and customization needs. Annual costs typically start at $50,000, with additional expenses for integration and support services.
  • "The pricing is $50 per head, yearly."
  • "Customers need to deploy the solution in a very expensive infrastructure. RSA should should think about a less expensive infrastructure for customers because the solution costs around $100,000, and the infrastructure needed to support that solution may be even more expensive than that price."
  • "You may need to opt for second best if funding is low and the number of users is huge. However, the pricing is able to be negotiated if your user figures are huge."

Popular Use Cases

RSA Adaptive Authentication is primarily used for enhancing security by detecting and preventing fraudulent activities. Users appreciate its ability to provide risk-based authentication, ensuring only legitimate users gain access. Financial institutions often deploy it for securing online transactions. Many mention its integration capabilities with existing systems and real-time analytics for identifying suspicious behavior. Customizability and detailed reporting features are frequently highlighted as key benefits.

Service and Support

Users find RSA Adaptive Authentication customer service efficient and responsive. They appreciate the knowledgeable support team that quickly resolves issues. Many highlight the reliable guidance provided during implementation and ongoing use. A few users mention occasional delays in response but still value the professionalism. The guidance during setup is particularly praised for being thorough and helpful. Users generally feel well-supported in their interactions with the support team.

Deployment

Users find RSA Adaptive Authentication's initial setup straightforward and user-friendly. Many appreciate it being quick to configure and deploy. Some mention the documentation provides clear guidelines, which helps ease the process. Additionally, several users note that the technical support team is responsive and helpful during setup. Despite a few complexities for larger environments, most users are satisfied with their experience.

Scalability

Users highlight RSA Adaptive Authentication's ability to handle large-scale deployments efficiently, praising its strong performance in diverse environments. They commend its flexibility in adapting to varying business sizes and its robust infrastructure that supports thousands of transactions seamlessly. Feedback often mentions its stability and reliability in high-demand scenarios, as well as its capacity to integrate smoothly with existing systems, ensuring a streamlined experience. Users appreciate its ease in scaling according to different needs.

Stability

Users say RSA Adaptive Authentication offers reliable stability. It manages high user volumes effectively, ensuring consistent performance. Users appreciate its robust infrastructure, stating that it rarely encounters downtime. They find it dependable for maintaining security protocols. Users also note that it integrates seamlessly with existing systems, enhancing its credibility. Some users mention that its stable nature contributes significantly to risk management. Users highlight its effectiveness in handling complex authentication tasks without issues.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
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RSA Adaptive Authentication customers

ADP, Ameritas, Partners Healthcare

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Product Categories

Product Categories
Authentication Systems

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RSA Adaptive Authentication Reviews Summary
Author infoRatingReview Summary
Director of Cyber Security at a financial services firm with 1,001-5,000 employees1.5While log ingestion and alerting are valuable, our product is overly complicated and basically unusable. Implementation took years, the consultants were unproductive, and the ROI just isn't there.
IT Security Engineer at a insurance company with 201-500 employees3.5While we value its stock tokens for user authentication, our old, slow solution lacks web adaptability. Its $50/head cost means we're looking to replace it with a modern SSO like Centrify.
Security Architect at Fluid Attacks4.5As a partner, I find RSA Adaptive Authentication effective for fraud prevention, offering stability, scalability, and great support, leading to customer cost savings. However, I wish for improved search filters and lower infrastructure costs.
Senior Developer AIG Digital Security Group at a insurance company with 10,001+ employees3.5I appreciate RSA Adaptive Authentication's Risk Engine for reducing false positives and improving fraud detection. My primary concern is its lack of new user identity verification during enrollment, alongside occasional erratic risk scores.
eBanking Security & Awareness with 10,001+ employees3.5We found this solution significantly improved our fraud detection, stopping transactions proactively. While policy management is good, reporting needs improvement, and on-premise deployment is complex, demanding sufficient resources and technical understanding.
Vice President & Head, Model Risk Management at a financial services firm with 1,001-5,000 employees4.0I find this product significantly reduced our fraud losses due to its robust algorithms and good support. While it integrates well, I wish for more control, data utilization, and transparency in its methodology for specific business needs.