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Cisco Duo vs RSA Adaptive Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
116
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (3rd), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
RSA Adaptive Authentication
Ranking in Authentication Systems
24th
Average Rating
6.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.8%, down from 9.9% compared to the previous year. The mindshare of RSA Adaptive Authentication is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.8%
RSA Adaptive Authentication1.6%
Other93.6%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Directorc4e7 - PeerSpot reviewer
Director of Cyber Security at a financial services firm with 1,001-5,000 employees
We need better ease of use; the product is overly complicated
There are many use cases that we have defined based on our business needs Ingestion of logs and raising alert space on those logs are the most valuable features. The product is basically unusable. We need better ease of use; it's overly complicated. It has taken years to implement. We used RSA…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The authentication process is very smooth and secure."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"Regarding the stability and reliability of Cisco Duo, it is very good."
"The experience my clients have with Cisco Duo is mainly good, there are sometimes some problems, but not major ones, so it is a solid security product."
"For one of my clients, the ROI was somewhere between 25 to 27 percent in year one."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"Ingestion of logs and raising alert space on those logs are the most valuable features."
"Our customer are seeing value from the product, as they experience cost reductions. They can stop fraud from their customers, then their customers can have a better experience from their services."
"Risk Engine’s risk score, eFN, GeoIP, and device binding all coming together in the Policy Rules to decide when to escalate to MFA."
"Ingestion of logs and raising alert space on those logs are the most valuable features."
"The most valuable feature is the stock tokens, which work the best for us."
"It has reduced false positives greatly in our fraud detection ability."
"One of the most valuable features is the fraud detection capability with minimal friction in the customer experience."
"The most valuable feature is the stock tokens. That works the best for us."
 

Cons

"When we try to sell Cisco Duo for any license, sometimes customers approach us and say that Cisco Duo is expensive compared to competitors or that the features are not as good."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt. That would be an improvement."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"An AI support robot or bot that provides direct answers to questions without requiring the search for facts or documents to find solutions would be an improvement."
"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."
"Cisco Duo can be improved by exploring a way to make it a more seamless integration and by deploying an in-house server."
"Reporting modules is one of the major areas that can be improved further."
"RSA Adaptive Authentication lacks a mechanism to verify the identity of a new user in the Enrollment event workflow."
"It has taken years to implement."
"Better filters when searching for events. The current features for current filters when searching fraud events are not very comprehensive."
"The product is basically unusable. We need better ease of use; it's overly complicated."
"I think I would like to see them use more of our data, and give us more ability to control or configure how the protection patterns work for a specific business, and also provide more transparency into the methodology."
"I would like to see a more adaptive type of solution, something that we could use on our web pages..."
"The product is basically unusable. We need better ease of use; it's overly complicated."
 

Pricing and Cost Advice

"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"I rate the product pricing a seven out of ten."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"Keep the proxy service layer on premises. That consumes SaaS security services on the back-end."
"The pricing is $50 per head, yearly."
"You may need to opt for second best if funding is low and the number of users is huge. However, the pricing is able to be negotiated if your user figures are huge."
"Customers need to deploy the solution in a very expensive infrastructure. RSA should should think about a less expensive infrastructure for customers because the solution costs around $100,000, and the infrastructure needed to support that solution may be even more expensive than that price."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise24
Large Enterprise54
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...
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Also Known As

Duo Security
No data available
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about Cisco Duo vs. RSA Adaptive Authentication and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.