SAP Cloud Platform Reviews

Vendor: SAP

4.0 out of 5

46 reviews
93% willing to recommend

1,026 followers

What is SAP Cloud Platform?

SAP Cloud Platform is an integration platform as a service (iPaaS) and PaaS cloud tool. It powers applications that deliver real-time insights to contribute to more effective and timely decision-making. Customers all over the world from different-sized companies use SAP Cloud Platform to build application extensions, integrate landscapes, or extend existing enterprise applications in the cloud.

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SAP Cloud Platform is the #3 ranked solution in top Integration Platform as a Service providers and #5 ranked solution in PaaS Services. PeerSpot users give SAP Cloud Platform an average rating of 8.0 out of 10. SAP Cloud Platform is most commonly compared to Microsoft Azure: SAP Cloud Platform vs Microsoft Azure. SAP Cloud Platform is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

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Featured SAP Cloud Platform reviews

PinakiGhosh

COO at Data Core Systems

Our existing customers who are on ECC are on-premises. They are migrating to SAP Cloud Platform, specifically on S4HANA. One of our clients was on SAP ECC on-premises, and they are moving to the cloud on S4HANA on the public cloud system. We are supporting about 15 customers, mostly small to…

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Taiwo Babalola

Information Technology Business Partner and Enterprise Architecture Lead at a construction company with 10,001+ employees

The main area that requires improvement in the SAP Cloud Platform, specifically within BTP, is cost management and application stability. We also face challenges with load balancing and other related issues. Currently, we leverage the review of business applications and data usage within our organization. CTI has proven to be an excellent choice for integration, making it seamless and reducing the complexity of various integration scenarios. However, the major area that needs improvement is the development model for custom applications on BTP. SAP has introduced a low-code model that enables application development with less coding and more focus on data and visual building. However, migrating existing applications from traditional coding methods, such as HTML or other programming languages, to the low-code model is not straightforward. It is time-consuming and involves reviewing the application model, which may discourage businesses from investing in this transition. Additionally, there are various requirements and layouts that need to be considered, which further complicates the process. Many businesses are hesitant to invest in this area as it involves significant effort and may result in data loss, especially when personnel change within the organization before requirements are provided. It's an area that requires attention. It becomes challenging for developers to understand the business logic and requirements, making it difficult for the team to work on application migration and transition. Moreover, SAP has released a publication regarding the migration to VMware Cloud, and compatibility issues have arisen. This affects the seamless migration that SAP promotes, as there are thousands of objects that are not compatible with NetCloud. These objects are critical to the business, and without them, the transition cannot be successful. Technical complexities and the difficulty of migrating one application to another create significant obstacles. Businesses lose interest in such migrations due to the time and technicality involved. While the technical team understands the complexities, the business side is primarily concerned with using new features and staying up-to-date. This discrepancy becomes a major bottleneck, making the transition from one location to another extremely complex.

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Sai Nukala

Director/SAP CPI CPI PI PO CI BTP Consultant/Freelancer at Saarch Technologies

The tool's most valuable aspects are the niche technologies and the latest editions. The way these updates are rolled out makes it easy to manage because clients and customers are not responsible for keeping everything up to date. It's SAP's responsibility, which makes it much easier to take advantage of the new features they roll out every month. One feature that stands out is the integration of the platform, especially with SAP. We couldn't do much orchestration with the legacy on-premises PI/PO. It was mostly about transferring data from source to target. However, we can perform multiple steps from start to finish with Cloud Platform Integration. This includes data manipulation and retrieving data from different sources along the way. These capabilities make integration developers much easier. I haven't worked specifically with workflows since I focus mostly on the integration suite. However, the integration suite is more powerful than on-premises solutions. In terms of security, it's similar to any other IPaaS. I think we do have a few hyperscalers run algorithms to decode the data. However, on top of the regular hyperscalers' algorithms, SAP Cloud Platform has specific encryption algorithms. For example, if I deploy a certificate or credentials, they encrypt every artifact. For sensitive data, we use encryption and decryption to keep the data safe. To comply with regulations, the SAP Cloud Platform also offers integration zones to keep integrations within the customer's data centers. This way, sensitive data stays within the customer's landscape, even though it is processed by the tool's IPaaS.

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SAP Cloud Platform mindshare

Product category:

As of May 2025, the mindshare of SAP Cloud Platform in the PaaS Clouds category stands at 8.0%, up from 7.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

PaaS Clouds

PeerResearch reports based on SAP Cloud Platform reviews

Type	Title	Date
Category	PaaS Clouds	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	SAP Cloud Platform vs Microsoft Azure	May 20, 2025	Download
Comparison	SAP Cloud Platform vs Amazon AWS	May 20, 2025	Download
Comparison	SAP Cloud Platform vs Red Hat OpenShift	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure	4.2	19.8%	96%	313 interviews Add to research
Amazon AWS	4.2	12.7%	93%	255 interviews Add to research

Valuable Features

SAP Cloud Platform offers valued features such as integration capabilities, scalability, and flexibility. Its cloud-based nature ensures easy maintenance and expansion. Users appreciate the web-based access, enabling remote work. Data synchronization, security, and real-time data processing are also highlighted. The platform excels in supporting multiple environments and external service connectivity. Pre-packaged content aids swift deployment, while mobile access enhances efficiency. Its extensive ecosystem and integration with SAP tools provide robust analytics and reporting solutions.

"The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps."
"The platform is extremely scalable."
"It's very easily implemented, especially with the Grow Platform."

Room for Improvement

SAP Cloud Platform needs more consistent user interfaces, improved integration and transformation capabilities, and enhanced connectivity with on-premise systems. The interface and licensing structure could be more user-friendly. Better customization and support are needed, as well as improvements in security, scalability, and cost management. Users seek more examples, flexible migration options, and easier third-party integration. Pricing and technical support responsiveness are also areas needing enhancement. The platform's reliability and design-time developer experience should be addressed.

"SAP Cloud Platform should improve on integrating third-party applications with S/4HANA."
"There is a lot of room for improvement in customer service and support. The availability of knowledgeable support to the implementation partners and the customers could be better."
"Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform."

ROI

Companies generally experience a positive return from SAP Cloud Platform, rating it four out of five. Larger enterprises particularly benefit from cost savings in system maintenance and enhanced decision-making capabilities through ready dashboards. Some critiques mention a seven to ten-year payback period, and a few organizations consider it costly unless clear advantages are evident. A 20% to 30% improvement in business processes is typical, with integrated management reducing errors.

Pricing

SAP Cloud Platform pricing varies and is generally higher than competitors like Microsoft Dynamics. Costs are influenced by user count, bandwidth, usage, and package selection, offering flexibility through subscription, annual, and pay-as-you-use models. Pricing may feel opaque without SAP assistance, and discounts can be available. Initial implementation costs can match two years of licensing fees. Larger enterprises often manage costs better, whereas smaller businesses might find the platform less affordable. Evaluation tools help estimate potential expenses.

"The tool could get too pricey...Small enterprises that want to leverage the tool's features will have difficulty in utilizing the solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten."
"I discovered that the SAP Cloud Platform is affordable, contrary to the impression that it's expensive. The pricing for extra packages or messages is quite reasonable, especially for things like message throughput and processing."

Popular Use Cases

SAP Cloud Platform is used primarily for identity authentication, data integration, and ERP operations. Organizations leverage it for integrating data from various sources, supporting business planning, mobility, and analytics. It is utilized by companies for process integration, cloud hosting, reporting, and application development. Companies find it effective for migrating from on-premises to cloud-based solutions, managing API interactions, and improving scalability and security. Businesses use it for cloud solutions in enterprise environments, enhancing both infrastructure and software integrations.

Service and Support

SAP Cloud Platform support is generally reliable, often praised for quick responses and effective issue resolution. Some users mention response delays, but most find support timely and effective, particularly in critical situations. Interaction with the support team is smooth, with effective ticketing systems. However, service quality can depend on the vendor. While SAP makes considerable efforts to improve, there's potential for enhancement in response times and support availability for complex queries and licensing issues.

Deployment

SAP Cloud Platform's initial setup varies from straightforward to moderately complex, depending on the environment and business requirements. Deployment time can range from a few days to several months. Some users find it easy with readily available guides, while others require specialized knowledge. Maintenance is generally low, handled by SAP, but the number of people needed varies. Setup ease is often rated high, yet expectations should align with business complexity.

Scalability

SAP Cloud Platform is recognized for its scalability by many organizations, with a majority expressing satisfaction regarding expansion capabilities. Some report using it extensively across thousands of users, finding it easy to manage with built-in infrastructure support. While many give it high ratings for scalability, some mention the need for consultant assistance in certain areas. A few find room for improvement, noting that the SaaS model significantly aids in effortless scaling for cloud services.

Stability

SAP Cloud Platform is generally perceived as stable with regular updates ensuring stability and security. Users find it reliable for business operations. Occasional issues primarily stem from external factors like internet or third-party platforms. Some users report frequent updates create challenges, while others find it effortlessly scalable. Ratings for stability vary, ranging from six to ten out of ten, reflecting a positive consensus. Stability improvement over time is noted, though some concerns are raised about scheduled downtimes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Cloud Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

12%

Financial Services Firm

University

Energy/Utilities Company

Retailer

Government

Educational Organization

Healthcare Company

Comms Service Provider

Media Company

Wholesaler/Distributor

Construction Company

Insurance Company

Consumer Goods Company

Real Estate/Law Firm

Legal Firm

Pharma/Biotech Company

Hospitality Company

Outsourcing Company

Transportation Company

Non Profit

Recreational Facilities/Services Company

Performing Arts

Logistics Company

Marketing Services Firm

Engineering Company

Aerospace/Defense Firm

Compare SAP Cloud Platform with alternative products

Learn more about SAP Cloud Platform

The platform incorporates innovative technologies, including big data, Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML). SAP Cloud Platform supports native services and products by SAP, as well as partners with popular platforms such as Microsoft Azure, Google Cloud Platform, Amazon AWS, and Alibaba Cloud.

Users of the product can extend, integrate, and develop applications on premises and in the cloud. The product offers flexibility, agility, and scalability, as it enables easy integration and connection of different applications within the platform. The solution is based on open standards and provides a wide range of development tools.

SAP has announced that they are removing SAP Cloud Platform as a brand name and moving its capabilities within SAP Business Technology Platform (SAP BTP). The features of SAP Cloud Platform will be integrated into SAP BTP to assist with data management and analytics, alongside other components of the platform. Existing customers of SAP Cloud Platform will continue to benefit from its products under SAP Integration Suite and SAP Extension Suite.

SAP Cloud Platform Capabilities

The solution offers a wide variety of tools, application capabilities, services, and application programming interface (API). These can be categorized in the following ways:

Enterprise extensions: The features of SAP Cloud Platform in this category include SAP Localization Hub, Tax Service, Data Enrichment for SAP S/4HANA, SAP Data Quality Management, SAP Business Application Studio, ABAP environment, and SAP Web IDE.
Intelligent BPM: This set of features includes SAP Intelligent Robotic Process Automation (RPA), Process Visibility, Business Rules, and Workflow.
Integration Suite: The features of SAP Cloud Platform in this category include Open Connectors, OData Provisioning, API Management, Cloud Integration, and Smart Data Integration.
Digital experience: Features in this category include SAP Conversational AI, Mobile Services, Document Service, Portal, SAP Build, SAPUI5, and SAP Fiori Cloud.
Data-driven insights: This category of capabilities includes SAP Leonardo Internet of Things, SAP Data Intelligence, SAP Edge Services, IoT, SAP HANA Cloud, SAP Web Analytics, SAP Streaming Analytics, SAP ASE Service, and SAP Analytics Cloud.
Platform foundation: Alert Notification, Application Logging, Data Retention Manager, Job Scheduler, Java Server, and Transport Management are included in this group of capabilities.

SAP Cloud Platform Benefits

The platform has many benefits which improve their client’s workflows. They include the following:

SAP Cloud Platform facilitates the seamless integration of existing solutions and hybrid system landscapes.
The solution assists companies to deliver tailored end-to-end interfaces for improved user experience through software development kits (SDKs).
It simplifies application interface management through the option of building apps in the Kubernetes environment.
SAP Cloud Platform simplifies the development of native business applications through the various development tools and capabilities it offers.
It provides companies with a wide range of pre-configured business services.
Companies are offered the possibility to streamline the integration of new apps with a lowered overall cost of ownership.
The product can reduce costs for organizations, as it does not require an up-front investment in software or hardware.
The solution can increase productivity for developers through its supported open programming standards.

Reviews from Real Users

Shylaraj AK, a senior architect at a construction company, describes SAP Cloud Platform as easy to maintain, great features, and helpful support, which attributes to his high rating for the product.

Ehab-El H., chief executive officer at Asis, likes SAP Cloud Platform because it is easy to use with a fast deployment and straightforward setup.

SAP Cloud Platform was previously known as SAP HANA Cloud Platform.

SAP Cloud Platform customers

Siemens, Shell & Volkswagen, Still, EarlySense, Roche, National Football League, Heidelberg University Hospital, In Mind Computing, The Timken Company, OPAL, EnterpriseJungle, Groupe Danone, Accenture, T-Systems, Sailing Team Germany, Sloan Valve