What is our primary use case?
LoadNinja is a very simple tool. You log into LoadNinja. There are four or five plans based on the number of parallel users and how long you can run your test in a month.
You record your script, which is your test case on your application, and then LoadNinja will record that script, and then you can improve your script or do some modifications to the script.
There are different servers based in different regions, including Europe, America, Canada, Australia, and India maybe. We can plan our test when we want to run it and with how much load we want to run, the number of parallel users, et cetera. Then, it will run and produce a report on the website itself, which we can download in a PDF format.
What is most valuable?
It's a very simple tool for performance testing. You don't need to install anything. You don't need any other infrastructure. You just log into the website, record your test, condition it, and then replay it with the load.
The most powerful aspect is the ease of use. Even with two-factor authentication and all those little things, it can record, and it generally doesn't get obstructed. Its power lies in the web-based application. It is not meant for Windows applications or some other type of application. 95% of applications are web-based, so it's quite successful in that particular use case.
For a beginner, it's a very good tool. For a small company, they can take a subscription for six months and do some small testing. It's kind of a microeconomic tool in the space.
The documentation is very good In a few hours, you can go through it and have a good understanding of the product.
It's a stable product.
Technical support has been helpful.
This solution is easy to use and has a good interface. Creating reports is very easy.
The pricing is decent, and we have a good monthly plan.
We like that it is a SaaS. If we want to stop using it after six months or at any time, we can do that.
What needs improvement?
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature.
For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.
For how long have I used the solution?
I've been using the solution for around six months.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches, and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
For our requirements, it's scalable. We have a maximum of 15 to 20 users. However, for a massive company, there may be problems. If there are 1,000 or 2,000 users, there may be scaling problems.
How are customer service and support?
We contacted technical support when we were just getting started. They were very responsive. We already used their other tools, like Zephyr, so we had a relationship with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We're aware of HP Loadrunner. HP is more expensive than other tools, and only big companies can afford it. The tool can also only be installed on one machine. It's not tied to a particular IP. This product allows you to create one user and share the username/password with various team members.
We've also used LoadView and Dotcom-Monitor.
How was the initial setup?
The is no real setup process. You just jump in and go right to the tutorial.
What was our ROI?
You will likely see an ROI if you use the solution.
What's my experience with pricing, setup cost, and licensing?
There are different plans, including monthly, half-yearly, annually, and so on. If you require more bandwidth or you want to do more testing, then there are some premium plans also. We have around 100 hours a month for running tests on the basic plan.
The cost is around $300.
In general, it is worth the money.
What other advice do I have?
I'm a customer and end-user.
I'm not sure which version of the solution we're on. It's a SaaS tool, so likely it is the latest.
This is a B2B application, not a B2C application.
When you first start using the solution, you have to identify your use case. What is the performance requirement of your application? Is it web-based, Windows-based, or something else - SAP or Salesforce, for example? If it's web-based, you're good with LoadNinja. If there are fewer than 50 users, I would recommend LoadNinja.
I'd rate the solution eight out of ten. It's easy to use and stable and offers good documentation. In my view, it does the job.
Which deployment model are you using for this solution?
Private Cloud