Symantec Endpoint Security Enterprise Reviews

Name: Symantec Endpoint Security Enterprise
Brand: Broadcom
Rating: 4.0 (30 reviews)

4.0 out of 5

30 reviews
89% willing to recommend

What is Symantec Endpoint Security Enterprise?

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

Get the Symantec Endpoint Security Enterprise Buyer's Guide and find out what your peers are saying about Symantec Endpoint Security Enterprise, CrowdStrike Falcon, Symantec Endpoint Security and more!

Symantec Endpoint Security Enterprise is the #25 ranked solution in endpoint security software. PeerSpot users give Symantec Endpoint Security Enterprise an average rating of 8.0 out of 10. Symantec Endpoint Security Enterprise is most commonly compared to CrowdStrike Falcon: Symantec Endpoint Security Enterprise vs CrowdStrike Falcon. Symantec Endpoint Security Enterprise is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

Buyer's Guide

Symantec Endpoint Security Enterprise

April 2025

Get the report

Helped 851,604 peers since 2012

Featured Symantec Endpoint Security Enterprise reviews

MohammadAlshatreet

Head of Information System at EEC

The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability. The tool needs to improve its dashboard. I have been working with the…

Read full review

Arvind Bhanage

Global Lead IT Security Analyst at Hoerbiger Company

The solution could improve its speed, threat coverage, and the tool's functionality. There are concerns regarding the tool's usability, particularly its dashboard and managing user data such as cache memory. For instance, it encounters difficulties when users switch between different Wi-Fi networks, leading to disruptions in connectivity. These issues need to be addressed to ensure better scalability and user experience. There are performance issues during full or manual scans, which negatively impact system performance. It should be integrated with AI and machine learning because many threats are becoming increasingly sophisticated, necessitating advanced detection capabilities. Additionally, it should include features for IoT security to safeguard IoT devices. This would enable us to implement security measures tailored to IoT hosts. A setup with agent-based scanning specifically designed for IoT devices would be advantageous for optimal protection.

Read full review

Lucky Lushaba

Scrum Master at Inalpie Enterprise

The solution has integrated some AI tools for the automation of tasks. At times, you don't need to do something. The solution will give you a report of what it has done. The solution's threat detection and response capabilities are quite good. The solution gives you feedback about future threats. That's a great insight because once you get the particular information, you can respond according to the report.

Read full review

Symantec Endpoint Security Enterprise mindshare

As of May 2025, the mindshare of Symantec Endpoint Security Enterprise in the Endpoint Protection Platform (EPP) category stands at 0.4%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

PeerResearch reports based on Symantec Endpoint Security Enterprise reviews

Type	Title	Date
Category	Endpoint Protection Platform (EPP)	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	Symantec Endpoint Security Enterprise vs Microsoft Defender for Endpoint	May 20, 2025	Download
Comparison	Symantec Endpoint Security Enterprise vs CrowdStrike Falcon	May 20, 2025	Download
Comparison	Symantec Endpoint Security Enterprise vs SentinelOne Singularity Complete	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
CrowdStrike Falcon	4.3	10.9%	96%	128 interviews Add to research
Symantec Endpoint Security	3.8	4.0%	80%	144 interviews Add to research

Valuable Features

Symantec Endpoint Security Enterprise features valued by users include proactive threat and spyware protection, machine learning, application and device control, firewall management, intrusion prevention, automated monitoring, real-time visibility using AI, and efficient policy management. Users appreciate its simplicity, stability, effective customer service, and cost-effectiveness. It provides robust antivirus scanning, network intrusion prevention, and the flexibility to craft specific security policies. The interface is user-friendly, and it offers automated reporting and strong threat detection and response capabilities.

"The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability."
"The endpoint protection features are valuable."
"It is very easy to use. The user interface is friendly."

Room for Improvement

Symantec Endpoint Security Enterprise needs better integration of Endpoint Detection Response features, more detailed information for compliance, and improved firewall controls. It faces stability issues on Mac, lacks browser protection efficiency, and its user interface is not user-friendly. The support and documentation need enhancements. Users have also reported slow performance during scans, difficulties in managing user data, and the absence of a URL blocking feature. The management dashboard and threat-hunting capabilities require improvements. Pricing and regional support could also be better.

"The tool needs to improve its dashboard."
"The product is a bit resource-intensive."
"Symantec's main priority should be enhancing their support, especially local support for different regions."

ROI

Users have experienced a return on investment with Symantec Endpoint Security Enterprise by avoiding ransomware attacks and safeguarding data and corporate image. Despite challenges in justifying ROI without major incidents, compliance and monitoring benefits are noted. Symantec's endpoint protection helps reduce manual tasks, leveraging watch lists to minimize indicators of compromise. The investment is deemed valuable amidst rising cybercrime threats, ensuring protection of assets and maintaining operational continuity.

Pricing

Symantec Endpoint Security Enterprise offers a flexible licensing model with various cost options. Users noted that pricing ranges from reasonable to expensive, with costs generally between $70 and $100 per user annually. Discounts and negotiations are possible, but some organizations feel the cost for premium features, like EDR, is high. Smaller businesses appreciate the manageable price point, while larger enterprises find the overall cost competitive yet substantial for comprehensive protection.

"The tool fits within our budget. It is not expensive."
"The solution's license is very expensive."
"I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."

Popular Use Cases

Symantec Endpoint Security Enterprise is used primarily for antivirus and endpoint protection, managing security patches, device control, blocking unauthorized applications, identifying and mitigating threats, malware prevention, intrusion prevention, Windows Firewall management, and compliance analysis. It suits both on-premise and cloud deployments, catering to governmental and non-governmental clients. Users employ it for safeguarding end-user devices, system scans, network virus scanning, implementing security policies, and ensuring timely antivirus updates.

Service and Support

Customer service and support for Symantec Endpoint Security Enterprise receive mixed feedback. Some users find it satisfactory and responsive, while others report slow resolution times and complex procedures. Many appreciate the effectiveness of advanced support and professional technical resources, though some note a decline post-acquisition. European customers express dissatisfaction with outsourced support. Speed and responsiveness need improvement. Overall, feedback indicates a need for shorter procedures and better local support.

Deployment

Many find Symantec Endpoint Security Enterprise's initial setup straightforward and simple, with deployment times ranging from a few hours to a few days, depending on organizational size and complexity. Some report it takes less than a day, while more extensive deployments may span several weeks. The setup is generally user-friendly, requiring minimal maintenance and is supported by good documentation. Larger implementations sometimes need more advanced configurations and dedicated personnel.

Scalability

Symantec Endpoint Security Enterprise is highly scalable. Users report it can handle a wide range of endpoints smoothly. It supports scaling by creating multiple replication partners and policies across regions. Administrators find it easy to manage, suitable for small to enterprise businesses. Licensing scalability is flexible, starting with a few licenses and expanding without limits. Some users noted issues with extensions and add-ons but still rated scalability between seven to ten out of ten.

Stability

Symantec Endpoint Security Enterprise is largely stable, with users mentioning strong stability and rating it high in performance. While minor issues with browser compatibility, network downtime, and occasional performance dips during full scans have been noted, these are exceptions. Users have consistent positive experiences with its reliability, despite some variability in ratings which range from six to ten out of ten for stability. Frequent negative feedback on stability seems limited and not prevalent.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Symantec Endpoint Security Enterprise Buyer's Guide for additional reliable information.