Trend Micro Email Security Reviews

Name: Trend Micro Email Security
Brand: Trend Micro
Rating: 4.0 (28 reviews)

4.0 out of 5

28 reviews
92% willing to recommend

What is Trend Micro Email Security?

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

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Trend Micro Email Security is the #9 ranked solution in top Email Security solutions. PeerSpot users give Trend Micro Email Security an average rating of 8.0 out of 10. Trend Micro Email Security is most commonly compared to Microsoft Defender for Office 365: Trend Micro Email Security vs Microsoft Defender for Office 365. Trend Micro Email Security is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Trend Micro Email Security

July 2025

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Helped 865,295 peers since 2012

Featured Trend Micro Email Security reviews

Nadeem Syed

CEO at Haniya Technologies

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Bilal Saleem

Manager Pre Sales NI at Nera Philippines Inc.

I use the tool in my company to control spam spam emails. There are certain spam emails that come into an enterprise. The basic use cases of the tool involve stopping spam emails so that our enterprise remains protected from different attacks The most valuable feature of the solution stems from…

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Ricardo Livinalli

Technical advisor at Delta P

We use it to protect our email platform for multiple users Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering. The spam filter has been the most…

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Trend Micro Email Security mindshare

As of August 2025, the mindshare of Trend Micro Email Security in the Email Security category stands at 2.4%, down from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Security

PeerResearch reports based on Trend Micro Email Security reviews

Type	Title	Date
Category	Email Security	Aug 19, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 19, 2025	Download
Comparison	Trend Micro Email Security vs Microsoft Defender for Office 365	Aug 19, 2025	Download
Comparison	Trend Micro Email Security vs Proofpoint Email Protection	Aug 19, 2025	Download
Comparison	Trend Micro Email Security vs Abnormal Security	Aug 19, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	12.1%	96%	53 interviews Add to research
Proofpoint Email Protection	4.2	8.5%	95%	52 interviews Add to research

Valuable Features

Trend Micro Email Security offers robust features like antivirus, antispam, phishing prevention, malware scanning, and strong integration with cloud services. Its user-friendly interface and easy administration ensure minimal manual intervention. The spam filter, attachment scanning, DMARC authentication, and advanced threat protection via machine learning are highly effective. Offers email continuity, strong GUI, scalability, and central management capabilities, making it reliable and stable with quick performance and minimal false positives.

"Trend Vision One has helped to reduce my time to detect and respond to threats; it was our gateway for almost 12 years."
"Trend Micro is better than any of its competitors."
"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."

Room for Improvement

Trend Micro Email Security requires improvements in phishing email filtering, AI advancement, and spam filtering. Its interface is confusing. The price is high, and customization features need enhancement. Its dashboard is outdated, and threat detection for text-only emails needs improvement. Its engine should be more robust against ransomware, and better integration with third-party solutions is essential. Multi-factor authentication, encryption, and patch management require enhancement. Documentation should be improved, and its scalability and support need to be more efficient.

"It was crucial because if remediation can be done in one or two clicks, in Trend, we have to do at least eight clicks to achieve the same result."
"The company also needs to work on pricing because it is quite costly compared to other products."
"There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products."

ROI

Trend Micro Email Security offers an 800% ROI due to cost savings and increased security. Many report improved email security, justifying the investment. Some experienced an immediate security boost, enhancing their posture. It is considered cost-efficient with features that negate the need for additional tools. Organizations emphasize the importance of secure communications, especially concerning financial exchanges, and appreciate that Trend Micro Email Security provides substantial protection against data loss from attacks.

Pricing

Trend Micro Email Security pricing is annual and varies depending on organization size, often considered higher than competitors. Reports show it costs about $6,000 for 300 users annually. It is generally seen as affordable for corporate and enterprise clients but deemed costly for smaller businesses. Value is recognized in its support and brand reputation. Users rate its cost between five and eight on a scale of ten, suggesting mixed perceptions about its affordability and competitiveness.

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The solution's pricing is very optimum, given its quality, features, and stability."
"Trend Micro Email Security is not an expensive solution."

Popular Use Cases

Companies utilize Trend Micro Email Security for email protection against threats like phishing, spam, and malware. It helps block suspicious emails, IPs, and domains, integrates with on-premises solutions for managing polices, and provides gateway protection for both inbound and outbound emails. This tool also includes features like blacklisting and whitelisting to enhance image security. Trend Micro Email Security is used by organizations to secure email communications and protect numerous users within their email platforms.

Service and Support

Trend Micro Email Security's customer service and support are generally rated positively, with many stating they receive timely, helpful responses. Users appreciate the accessibility of local teams and distribution partners. Some criticisms include slow response times and regional differences in service quality. While most rate the support highly, a few indicate room for improvement, especially in timely responses. Escalation processes and direct technical support availability are highlighted as strengths, along with positive feedback for configuration support.

Deployment

Users find Trend Micro Email Security's initial setup straightforward and user-friendly, especially with cloud deployments. Some note that technical knowledge is essential for proper configuration. Deployments often take from a few minutes to several days, depending on complexity and system integration. While guides provide general instructions, users frequently need to seek additional information. The simplicity and low maintenance requirements are appreciated, though some experience occasional complexity during the setup process.

Scalability

Trend Micro Email Security effectively scales for businesses of varied sizes, with many users from SMEs to large enterprises. It's cloud-built, flexible, and allows easy license expansion. Users appreciate its adaptability and capacity to handle significant data volumes within large teams. Some highlight the need for skills in email workflow and cloud computing, yet rate its scalability highly, with scores often reaching ten out of ten, indicating satisfaction among diverse users.

Stability

Trend Micro Email Security is recognized as stable, reliable, and easy to manage by multiple users. Stability ratings frequently range from eight to ten out of ten. Some improvements in emails passing through the gateway are noted. Users mention no major downtime, bugs, or glitches and agree that it offers good performance compared to other options. While one user experienced issues with web proxy and gateway solutions, email security remains largely dependable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trend Micro Email Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

10%

Insurance Company

Manufacturing Company

Construction Company

University

Comms Service Provider

Performing Arts

Government

Healthcare Company

Legal Firm

Educational Organization

Retailer

Energy/Utilities Company

Non Profit

Real Estate/Law Firm

Outsourcing Company

Wholesaler/Distributor

Logistics Company

Hospitality Company

Media Company

Mining And Metals Company

Venture Capital & Private Equity Firm

Pharma/Biotech Company

Transportation Company

Consumer Goods Company

Marketing Services Firm

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Learn more about Trend Micro Email Security

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.