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Abnormal Security vs Trend Micro Email Security [EOL] comparison

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Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (20th), Cloud Access Security Brokers (CASB) (12th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Abnormal Security
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
Email Security (6th), Secure Email Gateway (SEG) (4th)
Trend Micro Email Security ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
reviewer2251509 - PeerSpot reviewer
Senior Director, Information Technology at a insurance company with 51-200 employees
AI has helped classify threat types more accurately but product ownership can improve
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloudflare is simple to use."
"The best feature is rate limiting. If I'm expecting 500 visits per hour, Cloudflare will limit the requests if I suddenly get 50,000."
"Enables me to work from two locations."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"Cloudflare One has assisted in securing my remote workforce through a SASE solution with Cloudflare One and the Workers part, although I am not currently using the Workers component."
"Cloudflare Access is a stable solution."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"I would recommend Abnormal Security."
"I like Abnormal's threat protection with auto-remediation, but I also love its abuse mailbox feature, which automatically responds to the end user. That feature has a super-valuable security component and helps improve the user experience."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"Abnormal Security's AI capabilities are what we like most, as they can categorize and classify the emails, and based on the context of the email, understand if it's a graymail, a bulk mail, or a phish."
"It protects us from being business email compromised, which is invaluable for maintaining our security."
"It is mostly stable."
"Trend Micro is better than any of its competitors."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The most valuable feature of Trend Micro Email Security is the security level it provides."
"I have experience with Trend Micro Email Security product and I can believe Trend Micro Email Security is excellent and scores very well; it is better in comparison to Microsoft Windows Defender or Microsoft Office 365."
"The initial setup is not overly complex."
"Trend Micro Email Security is a great point and a great advantage for us."
"The integration capability of the solution is good."
 

Cons

"Lacks a VPN feature to provide a secure connection to the data center."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Our customers no longer use Cloudflare because its service is subpar."
"Operating and tuning the product is difficult."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"The initial onboarding was causing us some confusion."
"Cloudflare Zero Trust Platform needs to improve its documentation. It took time to do the implementation."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"The biggest pain point for us is the lack of support for on-premise email systems."
"The pricing for academic institutions and student mailboxes is challenging."
"There could be more selectable options and more granular selections available."
"Abnormal should add more automatic reports. I have an open request to our account team for more notification and report types that can be sent automatically. For example, they have an awesome report that gets sent weekly, and I also want them monthly, so I don't need to do so much adding up when my director wants numbers over time."
"For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"One feature I'd love to see is outbound scanning."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"While they are good, not 100% of email is protected just yet."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The company also needs to work on pricing because it is quite costly compared to other products."
"In terms of email security, I would not rate Trend Micro as an expert solution."
"There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products."
"The solution's interface, which we get from an admin perspective, sometimes gets confusing."
"In terms of improvement, reducing false positives would improve the system."
"The patch management could improve in Trend Micro Email Security."
 

Pricing and Cost Advice

"The solution is not that expensive."
"Cloudflare Zero Trust Platform's pricing is good."
"The solution's pricing lacks transparency."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The prices are slightly expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The pricing appears fair, and they demonstrate a genuine willingness to work with us on it."
"Abnormal Security, on the other hand, provides the same level of functionality for just over $60,000 – that's half the price!"
"The license is based on the user count, so the number of users that have an email address in the organization."
"Overall, we'd certainly prefer lower pricing, but Abnormal Security doesn't seem unreasonable compared to similar offerings in the market."
"Trend Micro Email Security's pricing is reasonable."
"The price of Trend Micro Email Security is more than Sophos' similar solution."
"The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
"The cost is about $6,000 for 300 users for one year."
"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The solution is inexpensive so we recommend it to small to mid-sized businesses."
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Top Industries

By visitors reading reviews
Construction Company
20%
Comms Service Provider
10%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
University
6%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What is your experience regarding pricing and costs for Abnormal Security?
I find the pricing to be favorable, but I did not disclose the exact cost.
What needs improvement with Abnormal Security?
Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise a...
What is your primary use case for Abnormal Security?
The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance in...
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning m...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a soluti...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
No data available
No data available
 

Overview

 

Sample Customers

23andMe
Foot Lcoker, Xerox, Liberty Mutual, Mattel, Boston Scientific
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: April 2026.
893,221 professionals have used our research since 2012.