What is most valuable?
Zarafa has several very valuable features, among them a very good Outlook-like web interface.
Furthermore, ZPush for talking between ActiveSync and mobile devices is a valuable asset.
In addition, one is able to connect via Outlook and the exchange protocol to Zarafa. This makes Zarafa a free, and working, alternative to Microsoft Exchange.
How has it helped my organization?
I mostly installed Zarafa for customers. They found it to be a lightwight groupware solution with many enterprise features, such as connecting to Active Directory or OpenLDAP.
What needs improvement?
As far as I know, only MySQL is supported. It would be great to also have Postgres support, but I am not sure if this is possible in a technical way because Zarafa has very specific requirements when it comes to storing MAPI objects in a database.
For how long have I used the solution?
I was using it for more than two years.
What was my experience with deployment of the solution?
You should be aware that Zarafa will create a lot of database entries, so you should tune MySQL (especially the InnoDB options).
What do I think about the stability of the solution?
Not really, although the Zarafa-index component was using a lot of memory and disk I/O bandwith.
Which solution did I use previously and why did I switch?
I used Kolab, but connecting via Outlook was only possible with IMAP or a MAPI connector (and all of them were not working very well). Zarafa, instead, supports MAPI in a natural way.
How was the initial setup?
Initial setup is very easy if you are an experienced Linux user/admin.