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Zarafa vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zarafa
Ranking in Email Applications
16th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
10th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Applications category, the mindshare of Zarafa is 1.8%, up from 0.4% compared to the previous year. The mindshare of Zimbra Collaboration is 5.9%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration5.9%
Zarafa1.8%
Other92.3%
Email Applications
 

Featured Reviews

it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Our customers are able to use this groupware solution to connect to Active Directory and OpenLDAP, although Postgres support would be an improvement.
Zarafa has several very valuable features, among them a very good Outlook-like web interface. Furthermore, ZPush for talking between ActiveSync and mobile devices is a valuable asset. In addition, one is able to connect via Outlook and the exchange protocol to Zarafa. This makes Zarafa a free, and working, alternative to Microsoft Exchange.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This makes Zarafa a free, and working, alternative to Microsoft Exchange."
"The product is easy to set up."
"Network NG Modules are valuable to us."
"Good email solution and it's open-source."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The stability is good and keeps getting better with each new update."
"VMware Zimbra is an enterprise-class E-mail, calendar, and collaboration solution, built for both public and private clouds."
"Premium features, such as auto discovery and archiving, mobile management and HSM, make life much easier."
"It is the best open source collaboration suite that I know, because it provides high availability and more performance than the other solutions."
 

Cons

"Not really, although the Zarafa-index component was using a lot of memory and disk I/O bandwith."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"There are security and performance issues which is one of the concerns of using an open-source product."
"I would like to see a Microsoft schedule function added."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"There can be difficulties resolving problems on the server side when problems arise."
 

Pricing and Cost Advice

Information not available
"The solution is not expensive compared to other products."
"The solution is competitively priced."
"The price of the solution is low."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"We do not pay for licenses to use this solution."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

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How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Overview

 

Sample Customers

Tivoli, InterAkt Contour, Riagg Rijnmond, Lammerink, Revell, KMP, International School of the Hague
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: September 2026.
913,806 professionals have used our research since 2012.