What is our primary use case?
My main use case for 1Password SaaS Manager is to have a central place where I can store my passwords securely and also somewhere where I can share my passwords with other team members and across teams.
A specific example of how I use it with my team is that every time we need to share credentials to get into one of our applications, I use 1Password SaaS Manager to share it with my team instead of having to write it in Slack.
My main use case also solves the issue of having a place to store credentials in an encrypted manner.
What is most valuable?
1Password SaaS Manager offers excellent features including ease of implementation, ease of use, ease of sharing, and security by default with all passwords encrypted.
Out of those features, I find myself relying on ease of implementation the most, as it has had the biggest impact for me and my team.
1Password SaaS Manager has impacted my organization positively by reducing a pain point that we had. Whenever we needed to share passwords with other teams, we previously shared them in plain text, which is not the most secure way of sharing. Now we can have repositories of credentials per team where every time I share a credential in that repository, it is automatically shared with my team.
I have noticed that while there has been no change in our day-to-day operations or in the immediate impact, we are reducing the attack surface and the probability of having a leak, which can be measured as an impact.
What needs improvement?
1Password SaaS Manager can be improved in group management. I remember that my manager mentioned group management was not the best, though I am uncertain if this has been fixed.
For how long have I used the solution?
I have been using 1Password SaaS Manager for roughly three years.
What do I think about the stability of the solution?
1Password SaaS Manager is stable.
What do I think about the scalability of the solution?
1Password SaaS Manager is highly scalable.
How are customer service and support?
I have never had to use customer support.
Which solution did I use previously and why did I switch?
I previously used Keeper, an internally deployed password manager, and we switched because one of the advantages is that we do not have to manage it anymore since 1Password SaaS Manager is a SaaS solution. This means we did not have to take care of security patching or managing the instance.
What was our ROI?
I have not seen a return on investment in the traditional sense. The ROI in 1Password SaaS Manager is basically improving internal security, thereby reducing the attack surface.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it was not something I had to do myself; another team handled that.
What other advice do I have?
1Password SaaS Manager deserves a rating of nine out of ten.
I choose nine instead of a ten because of the complaints I have heard from my manager, but also because it has helped us a great deal in a very easy way.
Regarding 1Password SaaS Manager's AI capabilities, I have never encountered an issue while using it, so I would say it is quite reliable.
My advice to others looking into using 1Password SaaS Manager is to make sure that the product fits your criteria and check on the group management features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?