I rate the technical support an eight or a nine out of ten. So far, they've been very professional and helpful, especially when we need to raise a case for any issue.
Alcatel-Lucent OmniSwitch LAN Switches offer valued ease of configuration and manageability, with good performance and professional technical support. All components come from one vendor. However, integration with third-party systems could improve. Hardware RMAs to France delay service in India, and network firmware issues arise. Assembly quality could improve. One customer prefers black over the current color. These factors should inform tech buyers' decisions.
