Alcatel-Lucent OmniSwitch LAN Switches pros and cons

Name: Alcatel-Lucent OmniSwitch LAN Switches
Brand: Alcatel-Lucent Enterprise
Rating: 4.3 (7 reviews)

Vendor: Alcatel-Lucent Enterprise

4.3 out of 5

7 reviews
100% willing to recommend

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Pros & Cons summary

Alcatel-Lucent OmniSwitch LAN Switches offer valuable ease of configuration and strong manageability, ensuring stable performance with minimal downtime. Highly rated technical support enhances customer satisfaction, yet the lack of OEM support in India poses challenges with RMA delays. While some designs limit stacking capabilities, integration with external systems can be problematic, and firmware issues may arise. Nonetheless, professional support aids in addressing these concerns for tech buyers.

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Prominent pros & cons

PROS

Ease of configuration is one of the most valuable features of Alcatel-Lucent OmniSwitch LAN Switches.

These switches are highly manageable and easy to configure.

Alcatel-Lucent OmniSwitch LAN Switches provide stable performance with less downtime.

Technical support is rated highly, being professional and helpful.

Users are satisfied with customer service and support offered by Alcatel-Lucent.

CONS

There is no OEM support in India, requiring RMAs to be sent to France, leading to long wait times.

Challenges exist with third-party integration with external systems.

Issues occur with network firmware being deleted from the switches.

The assembly and design of Alcatel-Lucent OmniSwitch LAN Switches are not well executed.

Some equipment limits stacking to four elements instead of eight, affecting expandability preferences.

Alcatel-Lucent OmniSwitch LAN Switches Pros review quotes

it_user1308270

Network Engineer at Pentagon Network Solutions

Jul 22, 2020

The most valuable feature is the ease of configuration.

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Kannan Venkatraman

Sales manager at Dyarco Technology W.L.L

Mar 25, 2022

With Alcatel-Lucent OmniSwitch LAN Switches everything comes from one vendor. It operates very smoothly.

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Nihal Dhiman

Tech Engineer at ABS India

Sep 23, 2022

OmniSwitch LAN Switches' performance is very good.

Find out what your peers are saying about Alcatel-Lucent Enterprise, Cisco, Hewlett Packard Enterprise and others in LAN Switching. Updated: January 2026.

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reviewer2175855

SNOC Service Delivery Engineer at a financial services firm with 10,001+ employees

May 4, 2023

I rate the technical support an eight or a nine out of ten. So far, they've been very professional and helpful, especially when we need to raise a case for any issue.

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Attila Gyalus

Owner at TeloNet

Nov 14, 2023

One of the main advantages of the solution is that the configuration is straightforward, offering various configuration options through CLI or web interfaces. I'm satisfied with the customer service and support. The solution is good and people should know about it.

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reviewer2048676

App. Manager at a political organization with 501-1,000 employees

Jan 19, 2026

Alcatel-Lucent OmniSwitch LAN Switches provide stable work with no issues, with less downtime and fewer maintenance windows.

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Alcatel-Lucent OmniSwitch LAN Switches Cons review quotes

it_user1308270

Network Engineer at Pentagon Network Solutions

Jul 22, 2020

There is no OEM support in India so RMAs need to be sent to France, which takes a long time if the hardware is faulty.

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Kannan Venkatraman

Sales manager at Dyarco Technology W.L.L

Mar 25, 2022

I would like to see better third-party integration with third-party systems.

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Nihal Dhiman

Tech Engineer at ABS India

Sep 23, 2022

There are some issues with the network firmware being deleted from the switches.

Find out what your peers are saying about Alcatel-Lucent Enterprise, Cisco, Hewlett Packard Enterprise and others in LAN Switching. Updated: January 2026.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

reviewer2175855

SNOC Service Delivery Engineer at a financial services firm with 10,001+ employees

May 4, 2023

n general, the way the product is put together is not well done.

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Attila Gyalus

Owner at TeloNet

Nov 14, 2023

A customer expressed dissatisfaction with the color of the switches, preferring black over the current color, which is close to white. While the color is not a personal concern, my earlier preference was for all products to be extendable in one large stack since some equipment limits stacking to four elements instead of eight.

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reviewer2048676

App. Manager at a political organization with 501-1,000 employees

Jan 19, 2026

For smaller sites with 10 persons or so, it's sometimes not so easy to choose Alcatel-Lucent OmniSwitch LAN Switches.

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