Developer with 51-200 employees
Powerful ECM solution with open source but reporting has room for improvement
Use Of Solution:
Since 2009
Values Features:
1. Scalable ECM solution
2. Business Process Management
3. Record Management
4. Open to integrate with many business-critical tools
Lucene based Search Advanced workflow with Activiti Easy to install/config/implementation Open to integrate with other enterprise applications
Improvements To Organization:
The company project management get power from the Activiti workflow.
Room For Improvement:
Reporting
Deployment, Stability, Scalability Issues:
None.
Customer Service:
4.5 stars
Technical Support:
4.5 stars
Initial Setup:
Binary installers are provided for Linux/Windows/Mac. Faster implementations
Config:
The wiki and doc system provide help for administrators to integrate other applications. Also the forum could be a place to get help.
Customization:
It can be done via Java, JavaScript, XML depends on the functions. Mostly done by experts (Alfresco partner).
Cost:
No license fee for community version. #CPU based annual license fee for enterprise version. Lower cost & higher ROI.
Admin to maintain the database, file system. The storage and hosting on AWS.
Other Advice:
Best go to registered Alfresco partner to implement especially when you need customizations.
Overall, Alfresco is a powerful ECM solution. With Alfresco, enterprise can get better search, advanced workflow capabilities, faster implementation, easy integration with business-critical tools.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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Buyer's Guide
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