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Alfresco vs Laserfiche comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
4th
Ranking in Document Management Software
1st
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
21
Ranking in other categories
No ranking in other categories
Laserfiche
Ranking in Enterprise Content Management
23rd
Ranking in Document Management Software
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 6.4%, down from 8.6% compared to the previous year. The mindshare of Laserfiche is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco6.4%
Laserfiche1.9%
Other91.7%
Enterprise Content Management
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Gerente De Proyectos at a manufacturing company with 11-50 employees
Centralized document control has improved audits and daily workflows with accurate versions
I consider the best features that Alfresco offers to be its handling of document versioning, legal retention, traceability, and granular permissions, which helps considerably for audits. Traceability and granular permissions have greatly impacted my daily management. These aspects have improved efficiency and security in my organization. Security has been improved since with granular permissions we can give the proper access to collaborators. Those who need to read a document only have that permission, and we can also see who has permission to view a document and control who can edit and who can upload a document. Alfresco has positively impacted my organization since everything is centralized, so you do not have to waste time wondering whether the information you need is on this server or that server. Everything is in one place and everyone has their own access. I have noticed a change in team efficiency, response times, and error reduction thanks to the centralization of information. Time has improved, meaning time is not lost searching for documents. In addition, errors have been reduced, as you always have the correct version of the file. There is not one version here and another over there. You always have the updated version.
CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco's technical support is very fast and professional."
"The ROI from Alfresco is highly profitable for the company, helping us accelerate operational excellence and decrease compliance risk while increasing compliance mitigation, saving at least seventy to eighty percent in time and forty to forty-five percent in manual labor, cutting processing time by ninety percent, reducing physical storage costs by eighty percent, and protecting us from massive financial penalties associated with compliance failures totaling approximately two million dollars."
"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."
"You can meet your users' expected features without having Alfresco's involvement."
"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"I like the ease of use, sections, and calendar."
"This is a very complete and powerful solution."
 

Cons

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"We did encounter some stability issues when there were many simultaneous requests on the server."
"The areas where Alfresco can be improved include perhaps the interface, which is not very modern, as you can find other solutions with a more attractive design."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I could say that it is not a plug-and-play platform. It has a considerable implementation curve, and the technical administration is demanding."
"I choose eight out of ten because I have dealt with the system being down at times and not having access, which keeps it from being a perfect score."
"I have not seen a return on investment, as at the time it was not saving them money at Evernorth and Cigna, which is why they moved out of it."
"We would like to see more features for RPA and AI."
 

Pricing and Cost Advice

"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"There are costs for any upgrade or additional functions."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
10%
Computer Software Company
9%
Government
8%
Government
18%
University
9%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and licenses for the platform is that the price has been fair, the implementation cost stayed within budget, and we consider the platform licenses...
What needs improvement with Alfresco?
Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...
What is your primary use case for Alfresco?
My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...
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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: August 2026.
908,834 professionals have used our research since 2012.