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Alfresco vs Laserfiche comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
4th
Ranking in Document Management Software
1st
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Laserfiche
Ranking in Enterprise Content Management
22nd
Ranking in Document Management Software
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 5.7%, down from 8.7% compared to the previous year. The mindshare of Laserfiche is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco5.7%
Laserfiche2.0%
Other92.3%
Enterprise Content Management
 

Featured Reviews

Albano Garcia - PeerSpot reviewer
Director at a tech vendor with 10,001+ employees
Centralized document management has boosted search efficiency and supports secure collaboration
The best features Alfresco offers in my experience include the intelligent search, because sometimes you need to find a document, and this solution provides a full-text search across different document types and formats, which is perhaps the most remarkable feature, along with version control. The solution tracks all the changes of the documents and prevents accidental overrides or other issues. The intelligent search has made my work easier because you can just put a word. Perhaps you are thinking of finding something related to a client or a specific MSA agreement, and with one or two words, the intelligent search proposes all the documents that include this word, facilitating finding the information very easily and very quickly. This is the most important feature for us.
CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."
"Alfresco has impacted my organization and my customers' organizations positively by enabling them to have a very flexible solution that could meet their requirements."
"The initial setup was straightforward, because Alfresco also provides a stack installer that includes the required supporting software."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"I like the ease of use, sections, and calendar."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"You can meet your users' expected features without having Alfresco's involvement."
"This is a very complete and powerful solution."
 

Cons

"There is need to improve features such as the record management and case management in the product."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"We did encounter some stability issues when there were many simultaneous requests on the server."
"Alfresco can be improved as the roadmap went a little stagnant for the past few years, so there had not been any new development, and coming out with a new roadmap with new features and executing and delivering on those new features would be an improvement."
"I have not seen a return on investment, as at the time it was not saving them money at Evernorth and Cigna, which is why they moved out of it."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"We would like to see more features for RPA and AI."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Government
17%
Comms Service Provider
9%
University
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise13
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
Pricing, setup costs, and licensing are interesting aspects of Alfresco for our organization. We do not rely solely on licensing as it is based on a billing model rather than just licensing. Since ...
What needs improvement with Alfresco?
Alfresco could be improved in terms of maintenance and could have a simpler architecture regarding search functionality. If I change the metadata, I have to perform re-indexing of all the content f...
What is your primary use case for Alfresco?
My main use case for Alfresco is as a content management system at an enterprise level. A specific example of how I use Alfresco as an enterprise level content management system is for sharing docu...
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Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
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