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Alfresco vs Laserfiche comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
7th
Ranking in Document Management Software
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Laserfiche
Ranking in Enterprise Content Management
22nd
Ranking in Document Management Software
9th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 7.6%, down from 7.9% compared to the previous year. The mindshare of Laserfiche is 2.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco7.6%
Laserfiche2.1%
Other90.3%
Enterprise Content Management
 

Featured Reviews

Peter Liam - PeerSpot reviewer
Human Resources Specialist at Unilever Inc.
Unified document workflows have boosted customization, search efficiency, and collaboration
In my experience, some of the best features that Alfresco offers include document management, intelligent process management, and information governance. Out of those features, I find myself relying on document management the most because it helps users to quickly find and access information from anywhere on any device using web-based viewing tools. I presume all the features are very unique, robust, and helpful. Intelligent process management, integrated process, and content service capabilities help to streamline content-centric processes and enable faster, more informed decision-making. Alfresco is very scalable. Alfresco delivers a scalable way to automatically enrich content and metadata and provides key insights by automatically extracting valuable information. I love the full-text search engine, the ability to automate record lifecycle to save time and cost, and storing documentation. Creating rules for documents and folders adds to the overall usability of the features. Alfresco has positively impacted my organization by allowing us to save money by only needing to use one platform to serve our customers, which is Alfresco. The community version is free to use. We charge our customers for customization, so this greatly boosted our sales. Sales engagement and sales were boosted by at least thirty to forty-five percent.
CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Document repository."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"You can meet your users' expected features without having Alfresco's involvement."
"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."
"Alfresco has positively impacted my organization as it is open-source with a vibrant community and is very cost-effective compared to other alternatives."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"This is a very complete and powerful solution."
 

Cons

"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"One area where Alfresco can be improved is the ability to scan directly using Alfresco."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Metadata, auto class, disposition log, and legal hold."
"I would like them to consider document capture functionality."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Alfresco can be improved by adding some more APIs, although the existing APIs provide the required features very well."
"We would like to see more features for RPA and AI."
 

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"There are costs for any upgrade or additional functions."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
9%
Computer Software Company
9%
Comms Service Provider
8%
Government
20%
University
8%
Manufacturing Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: March 2026.
884,873 professionals have used our research since 2012.