No more typing reviews! Try our Samantha, our new voice AI agent.

Alfresco vs Laserfiche comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
7th
Ranking in Document Management Software
1st
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Laserfiche
Ranking in Enterprise Content Management
24th
Ranking in Document Management Software
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 6.7%, down from 7.9% compared to the previous year. The mindshare of Laserfiche is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Alfresco6.7%
Laserfiche1.9%
Other91.4%
Enterprise Content Management
 

Featured Reviews

Jaspreet k - PeerSpot reviewer
Head of development at Flash
Streamlined compliance workflows have reduced manual document handling and improved governance
Alfresco offers many features that I value highly. The first is the open architecture that provides extensive REST API and support of open standards such as CMIS, allowing our development team to easily extend their capabilities. The second valuable feature is the activity workflow engine, a powerful BPMN compliant workflow engine that automates complex and multi-step processes natively alongside the content. Another favorite feature is smart document processing. Due to its built-in AI capabilities, Alfresco can automatically classify documents based on our business requirements and tagging. This directly helps us find those documents by tagging them and locating them more easily. The smart document processing in Alfresco has helped us extract information via OCR and identify entities without requiring manual data entry, as it works on a metadata approach that is directly searched via OCR. The text is assigned as a token in the backend, and using the AI capabilities, Alfresco can automatically classify and read via OCR. Alfresco also provides automated lifecycle management that helps us enforce legal holds, retention schedules, and secure disposition of records, keeping the files secure and ensuring that our organization remains compliant with legal requirements.
CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco is the most widely used open source ECM in the world and it has characteristics that I really like such as a Java based platform, lots of integration points, many protocols for accessing it, advanced workflow support, scripting, easily customizable user interface, a concept of a group/team based working area called site."
"Alfresco's technical support is very fast and professional."
"Alfresco has impacted my organization and my customers' organizations positively by enabling them to have a very flexible solution that could meet their requirements."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"Alfresco positively impacted my organization by enabling the ability to store hundreds of thousands of documents, helping my team save time and reduce errors, enabling users to find exactly what documents they were looking for in a timely fashion, as well as to export to patients and healthcare members what they needed to do for Medicaid, Medicare, or any other secondary insurance, including the documents they needed to fill out as well as prescriptions."
"Alfresco is the only enterprise CMS that has features like contribution, sharing, workflows, automation and robust content and record management, that are also Open Source."
"You can meet your users' expected features without having Alfresco's involvement."
"This is a very complete and powerful solution."
 

Cons

"The configuration of Alfresco is a big challenge."
"The setup process for Alfresco was complex."
"There is need to improve features such as the record management and case management in the product."
"I have not seen a return on investment, as at the time it was not saving them money at Evernorth and Cigna, which is why they moved out of it."
"I could say that it is not a plug-and-play platform. It has a considerable implementation curve, and the technical administration is demanding."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"We would like to see improvement in the numbers of documents that can be managed by the repository."
"We would like to see more features for RPA and AI."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"It is cheaper compared to head-to-head competitors."
"There are costs for any upgrade or additional functions."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
Information not available
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Comms Service Provider
9%
Government
9%
Government
19%
University
8%
Manufacturing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with the price, implementation cost, and platform licenses has been that it has been a fair price, the implementation cost stayed within budget, and I consider the platform licenses t...
What needs improvement with Alfresco?
For the moment, I have not had any complaints about how Alfresco could be improved that I could escalate.I could say that it is not a plug-and-play platform. It has a considerable implementation cu...
What is your primary use case for Alfresco?
My main use case for Alfresco is to centralize client records, loan documentation, digital contracts, onboarding processes, internal approval workflows, and evidence for audits.Alfresco works excel...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
900,747 professionals have used our research since 2012.