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Alfresco pros and cons

Vendor: Hyland
3.8 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Engineering teams and developers can seamlessly introduce new functionalities.
The flexibility of searching through metadata enhances the user experience.
Alfresco's integration capabilities, particularly with scanning, are highly valuable.
Document storage and retrieval is significantly improved and indexed by metadata.
Technical support from Alfresco is fast and professional.

CONS

Alfresco has a very steep learning curve, making it easy to make errors during the learning process.
Document capture functionality could be improved in Alfresco.
Configuration of Alfresco is a significant challenge.
Alfresco could enhance workflow digitalization and improve artificial intelligence capabilities.
Initial setup and configuration require considerable effort in Alfresco.
 

Alfresco Pros review quotes

it_user574515 - PeerSpot reviewer
Works with 11-50 employees
Dec 19, 2016
The product allows engineering teams and developers to introduce new things in a seamless and easy way.
it_user575838 - PeerSpot reviewer
CEO at a tech services company
Dec 21, 2016
Document repository.
it_user507636 - PeerSpot reviewer
Manager Records and Information Governance at a energy/utilities company with 1,001-5,000 employees
May 29, 2017
I like the ease of use, sections, and calendar.
Learn what your peers think about Alfresco. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Karthi Keyan - PeerSpot reviewer
Head Of Information Technology at a consultancy with 11-50 employees
May 3, 2022
The most valuable feature is the flexibility of the searching elements of the metadata.
reviewer2560407 - PeerSpot reviewer
Program Manager at a financial services firm with 11-50 employees
Oct 1, 2024
Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive.
Karthi Keyan - PeerSpot reviewer
Head Of Information Technology at a consultancy with 11-50 employees
Nov 26, 2024
The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata.
JM
Country Head Spain at Apiux
Apr 1, 2025
Alfresco's technical support is very fast and professional.
UC
Technical Project Manager at a tech vendor with 5,001-10,000 employees
Jun 9, 2025
You can meet your users' expected features without having Alfresco's involvement.
 

Alfresco Cons review quotes

it_user574515 - PeerSpot reviewer
Works with 11-50 employees
Dec 19, 2016
Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving.
it_user575838 - PeerSpot reviewer
CEO at a tech services company
Dec 21, 2016
I would like them to consider document capture functionality.
it_user507636 - PeerSpot reviewer
Manager Records and Information Governance at a energy/utilities company with 1,001-5,000 employees
May 29, 2017
Metadata, auto class, disposition log, and legal hold.
Learn what your peers think about Alfresco. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Karthi Keyan - PeerSpot reviewer
Head Of Information Technology at a consultancy with 11-50 employees
May 3, 2022
I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen.
reviewer2560407 - PeerSpot reviewer
Program Manager at a financial services firm with 11-50 employees
Oct 1, 2024
The configuration of Alfresco is a big challenge.
Karthi Keyan - PeerSpot reviewer
Head Of Information Technology at a consultancy with 11-50 employees
Nov 26, 2024
Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities.
JM
Country Head Spain at Apiux
Apr 1, 2025
Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk.
UC
Technical Project Manager at a tech vendor with 5,001-10,000 employees
Jun 9, 2025
If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children.