I use Apigee as it is an API gateway.
Solution Architect at Hatsuga
An easy-to-maintain solution with live tracking API features
Pros and Cons
- "It is a stable solution...It is a scalable solution."
- "Apigee is not a solution compatible with public clouds, making it one of its shortcomings where improvements are required."
What is our primary use case?
What is most valuable?
The live tracking API feature of the product is Apigee's most valuable component.
What needs improvement?
I don't see any problems in Apigee where improvements are required.
Apigee is not a solution compatible with public clouds, making it one of its shortcomings where improvements are required.
In the future releases of Apigee, I would like it to offer more cloud compatibility features.
For how long have I used the solution?
I have been using Apigee for four to five years.
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May 2025

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What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
Apigee's technical support is okay. My company did not have any issues with Apigee's technical support.
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I haven't used any other solution before Apigee. My company chose to work with Apigee since it offered an enterprise edition, making it an easy-to-maintain solution with live tracking API features.
How was the initial setup?
The product's initial setup phase was not difficult.
The solution is deployed on an on-premises model.
What other advice do I have?
Apigee is a very good product since my company hasn't faced too many issues with it. The tool allows users to look into the performance metrics, dashboards, and proxy performance, which are some of the positives. On the negative side, Apigee is not a cloud-compatible tool because it serves as an API gateway and a lot of systems are connected to it, which was a bottleneck for our company to deal with since we wanted to move to the cloud.
I rate the overall product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Chief Software Architect at a computer software company with 10,001+ employees
Robust API management with extensive features for scalability and security, yet it has a learning curve, requiring careful configuration of numerous parameters
Pros and Cons
- "Its flexibility allows seamless management of different products, showcasing scalability to handle extensive solutions."
- "We've encountered challenges in leveraging Connect functionality, prompting us to explore additional tools, such as Fergus, to address implementation and security issues."
What is our primary use case?
The bank embarked on a journey towards open banking solutions, particularly in the realm of online banking and medical services. This initiative prompted the need for a gateway solution, and after careful consideration, the bank chose Apigee as its API management platform. Since then, the collaboration with Apigee has proven beneficial, leading to ongoing improvements and learning experiences for the teams involved.
What is most valuable?
We find great value in the ability to segregate distinct projects within the system and extract security statistics. Its flexibility allows seamless management of different products, showcasing scalability to handle extensive solutions. Whether dealing with hundreds or thousands of nickel services, this configuration enables us to sustain ongoing work effectively, ensuring real and efficient management of diverse IT projects.
What needs improvement?
Our focus on improvement primarily revolves around security, differing somewhat from the Connect endpoint. We've encountered challenges in leveraging Connect functionality, prompting us to explore additional tools, such as Fergus, to address implementation and security issues.
For how long have I used the solution?
I have been working with it for four years.
What do I think about the stability of the solution?
The stability issue occurred once in a real-life scenario at the bank, causing a downtime of approximately one hour, leaving the entire bank without internet access. This incident was not typical of a bank, and other companies might view it as an isolated event. Occasionally, a service may slow down due to factors like migration, causing disruptions within the timeframe of a timeout.
What do I think about the scalability of the solution?
The system is scalable; however, achieving scalability involves updating numerous properties and parameters. While it is manageable, the learning curve proved significant, and we gained insights through collaboration with a team of three during the development process.
How was the initial setup?
The initial setup is relatively complex. While it may require learning, trial, and understanding, once you reach an advanced level, it becomes a more personalized experience.
What about the implementation team?
The deployment process involves sharing JSON or Slack commands, and the subsequent steps are then taken over by the company from the Apigee, initiating the process from scratch or refreshing it.
What other advice do I have?
Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Apigee
May 2025

Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Associate Consultant (Data Engineer) at MediaAgility
A highly scalable solution that can be used for API management
Pros and Cons
- "The most valuable feature of Apigee is its simplicity of deploying an API and restricting access, like rate limit, with the API."
- "The technical support could be improved because their response time is slow."
What is our primary use case?
Apigee is an API gateway used for API management.
What is most valuable?
The most valuable feature of Apigee is its simplicity of deploying an API and restricting access, like rate limit, with the API.
What needs improvement?
The technical support could be improved because their response time is slow.
For how long have I used the solution?
I have been using Apigee for two and a half years.
What do I think about the stability of the solution?
I rate Apigee an eight out of ten for stability.
What do I think about the scalability of the solution?
Apigee is a pretty scalable solution. Approximately ten developers use Apigee in our organization. The traffic that we have is close to 10,000 API requests a day.
I rate Apigee a nine or ten out of ten for scalability.
How was the initial setup?
The solution's deployment is quick and does not take more than an hour. However, when you face challenges, the support is not very great.
On a scale from one to ten, where one is difficult, and ten is easy, I rate Apigee an eight or nine out of ten for the ease of its initial setup.
What's my experience with pricing, setup cost, and licensing?
Apigee is a pretty expensive solution.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
Apigee is deployed on the cloud in our organization. I would recommend the solution to other users. Our clients for Apigee are mostly medium and enterprise businesses.
Overall, I rate Apigee a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consulting Chief Information Officer at Tippingedge
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Devops Engineer at a financial services firm with 10,001+ employees
Has a robust community and outstanding performance
Pros and Cons
- "If you have numerous applications and high traffic, Apigee is a strong choice for its excellent features and outstanding performance."
- "It is an expensive solution."
What is our primary use case?
It is mainly used for business applications.
What is most valuable?
Some of the essential aspects that organizations consider when selecting a product like ETG, which offers tracing tools, bug tracking, AI capabilities, scalability, and performance-related features, include strong community support. Having a robust community can be invaluable for finding solutions to various problems, especially during migrations and other challenges. Large companies tend to favor such products because of their established user communities and excellent support. While there may be alternative products with advanced API management features, they often fall short in terms of the support they provide, making products like Apigee a preferred choice.
What needs improvement?
The product offers numerous features, but our organization primarily utilizes only a few of them. While I focus on the essential features required for my work, I'm aware that there are many other features within the product that I rarely or never use. Therefore, when evaluating the overall performance and capabilities of the product, it's not outstanding. The features we do find valuable work well, but there might be shortcomings in other areas. To provide meaningful feedback or identify weaknesses, I would need to have a comprehensive understanding of how the product supports a diverse range of customers and their experiences. Otherwise, it wouldn't be fair or practical to pinpoint specific issues.
For how long have I used the solution?
I have been using Apigee for the past four years.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It is a scalable product.
Which solution did I use previously and why did I switch?
I have used other solutions such as WS02 and Westworld API Management.
How was the initial setup?
It is straightforward until and unless there aren’t any custom installations. Dealing with issues can be challenging, especially when custom installations are involved. Problems may arise with components not responding, leading to overall system malfunction. Installation failures, interruptions, and errors are common issues encountered in this context.
Normally it takes one to two hours. But when problems arise, it can take up to one week.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution.
What other advice do I have?
If you have numerous applications and high traffic, Apigee is a strong choice for its excellent features and outstanding performance. However, if your requirements are minimal and you don't need many features, there are other competitive API management products available. These alternatives can be more cost-effective. If you're looking for an open-source option and don't have critical applications that necessitate specific features, then Apigee is a suitable choice.
I would overall rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Consultant at Systems Limited
Scalable solution with good work efficiency
Pros and Cons
- "Its customer service is good."
- "They should improve the monitoring tools for on-premises environments."
What is our primary use case?
We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.
What is most valuable?
The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.
What needs improvement?
They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its scalability as a ten.
How was the initial setup?
I rate the solution's initial setup process as a seven.
What other advice do I have?
The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implemnter
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Helps us to build, manage, and run the APIs
Pros and Cons
- "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
- "I would like to see better integration and some architectural improvements in future releases of the solution."
What is our primary use case?
My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs.
What is most valuable?
The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products.
What needs improvement?
I would like to see better integration and some architectural improvements in future releases of the solution.
For how long have I used the solution?
I have been working with the solution for more than six years.
What do I think about the stability of the solution?
The product is stable and I would rate its stability a nine of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten.
How are customer service and support?
Google's tech support team is helpful in terms of knowledge transfer.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is very simple. You would need around 50 people to maintain the solution.
What was our ROI?
The tool offers good returns on investment.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is fair. You need to pay additional costs for the support.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
User-friendly, reliable, and issue-free
Pros and Cons
- "The solution is stable and reliable."
- "I don't have any notes for improvement."
What is our primary use case?
We just started with the solution and are learning about its functionality and use cases right now. It's a requirement in our company that we have a tool of this nature.
What is most valuable?
There is less CLI needed compared to other options. It's more user-friendly and easier to navigate.
Everything is working well. We haven't had issues.
The solution is stable and reliable.
What needs improvement?
I don't have any notes for improvement. I don't need any extra features.
For how long have I used the solution?
I just began using the solution.
What do I think about the stability of the solution?
The solution has been stable. We haven't had issues since we started using it. There are no bugs or glitches and it doesn't crash or freeze.
What other advice do I have?
We are using the latest version of the solution. We're new to the product. I'm not sure which deployment we are using.
I'm a customer and end-user. I'd recommend it to others. So far, using it has been very helpful.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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