We've got quite a large technology footprint and I'm looking after the integration of our banking platform with our payment systems.
Digital Finance and IFRS 17 Capabilities at a insurance company with 10,001+ employees
Flexible, allows for fast user engagement, and the technical support is responsive
Pros and Cons
- "The flexibility allows you to quickly run a cloud-native application architecture."
- "The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake."
What is our primary use case?
What is most valuable?
The REST API allows for faster user engagement.
The flexibility allows you to quickly run a cloud-native application architecture.
What needs improvement?
The ability to work across different management solutions in a plug and play fashion would make it easier for faster uptake.
Pricing is an area that can be improved, as it is a little on the higher side. It is more expensive when you compare to open-source products or other vendors.
I think it would be helpful if Apigee had support for voice-activated activities, rather than having to type.
More intelligence in terms of being able to learn from previous activities would be a good addition in the future.
For how long have I used the solution?
I have been using Apigee for about two years.
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What do I think about the stability of the solution?
Apigee is used on a daily basis in our payment systems.
What do I think about the scalability of the solution?
It has performed relatively well from a scalability perspective.
We have about 15 users in the company. They are a mixture of engineers, architects, and administrators, with the majority being architects.
How are customer service and support?
In cases where we have a problem and need support, we have an agreement in place with the vendor to help us navigate through it. They are good and respond to our issues quickly.
Which solution did I use previously and why did I switch?
Apigee was our first choice for this type of product.
How was the initial setup?
The initial setup is of medium complexity. End-to-end, we took about a week to get everything ready. This included the account, the proxies, the target endpoints, etc.
What about the implementation team?
We received assistance from the vendor for our implementation.
Our in-house team is responsible for routine maintenance. This includes backup support, uptime support, patching, applying of certificates, etc. It is an ongoing activity and we also work with the business to continuously improve the integration, so that they are getting the value of the capability of Apigee.
What's my experience with pricing, setup cost, and licensing?
My understanding is that there are costs in addition to the standard licensing fees.
What other advice do I have?
My advice for anybody who is considering Apigee is to first do research and an analysis of what they want to use it for, including specific use cases. It is a good tool but it is important to have well-defined requirements to avoid a high implementation cost and rework.
The requirements have to be very well documented and understood by all parties, especially those who will be involved in implementing it. Following this approach is an important step to getting a good return on investment.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
API Management lead architect at a financial services firm with 10,001+ employees
The Edge engine provides powerful, integrated analytics, which are noteworthy
Pros and Cons
- "API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features."
- "Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach."
What is most valuable?
API/proxy lifecycle workflow for API providers is quite good and one of Apigee's strongest features. Also, like the completeness of the CLI and admin REST services, the Edge engine provides powerful, integrated analytics, which are noteworthy.
What needs improvement?
Initial setup was not trivial for customer-managed topology. Proxy versioning seems a bit confusing/buried in the publishing experience, especially for the URI-based versioning approach.
For how long have I used the solution?
Not in production, we are still evaluating.
What was my experience with deployment of the solution?
Nothing serious; just a bit complex.
Which solution did I use previously and why did I switch?
We currently use WSO2 API Manager version 1.9x in production, but the solution is no longer meeting our needs.
How was the initial setup?
If you deploy a 6-node+ topology, there are many steps required for initial setup. I feel most of this setup complexity is limited to the initial install, and the future auto-scaling of the gateway workload will be an easier/smoother experience
What about the implementation team?
Setup was done by an internal team with some coaching by the vendor.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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April 2025

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Consulting Chief Information Officer at Tippingedge
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Helps us to build, manage, and run the APIs
Pros and Cons
- "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
- "I would like to see better integration and some architectural improvements in future releases of the solution."
What is our primary use case?
My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs.
What is most valuable?
The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products.
What needs improvement?
I would like to see better integration and some architectural improvements in future releases of the solution.
For how long have I used the solution?
I have been working with the solution for more than six years.
What do I think about the stability of the solution?
The product is stable and I would rate its stability a nine of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten.
How are customer service and support?
Google's tech support team is helpful in terms of knowledge transfer.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is very simple. You would need around 50 people to maintain the solution.
What was our ROI?
The tool offers good returns on investment.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is fair. You need to pay additional costs for the support.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
CEO and Founder at BAssure Solutions
Essential management tool; pricing can be tricky for smaller companies
Pros and Cons
- "The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it."
- "I'd like this solution to improve on releasing new features; I'd like it to be more frequent."
What is our primary use case?
Our primary use case for Apigee is as an API management tool. Our client has a fast platform and they want to go to the next level when it comes to customization. As they are looking to go beyond minimalistic customization, they need multiple versions of servers and several APIs. This was a challenge we solved with Apigee.
What is most valuable?
The features I found most valuable are how the APIs are published, the whole process of finalizing the API, and then controlling it.
What needs improvement?
I'd like this solution to improve on releasing new features; I'd like it to be more frequent.
In my opinion, I think that they should start thinking about improving the solution so that they can compete with open source. You get the support in the paid version, but open source features are being introduced much faster than Apigee's. New open source features come out every week.
For how long have I used the solution?
I have been working with the Apigee solution for about eight months.
What do I think about the stability of the solution?
My impression is that the stability of this solution is good. It's easy to use and stable. The releases take a long time. They do proper testing and introductions. But, when it comes to open source, they keep giving you more features.
How are customer service and support?
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
How was the initial setup?
My impression is that the initial setup is seamless. The deployment was done pretty quickly. Our model of deployment is the cloud, more specifically, AWS.
I think that the deployment and maintenance are done by a team of DevOps of six people.
What was our ROI?
Apigee as a management tool is essential and critical. There is no question when it comes to ROI because this is a mandatory spend from either a policy perspective or an invoicing perspective. When it comes to smaller companies, the pricing might be a bit of a concern.
What's my experience with pricing, setup cost, and licensing?
The smaller companies have a more innovative pricing model, which is why I recommend Apigee when it comes to price. We have a monthly license. I usually work on onboarding the solution for a client for about six months and then I hand it over to them.
What other advice do I have?
We currently have only one customer with Apigee.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Deployment made simple, diversified licenses for your business in mind, with high scalability
Pros and Cons
- "The most valuable feature is the API gateway."
- "I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters."
What is our primary use case?
We want to sell API products and if you want to market the API product that you are building, then definitely you can go for the Apigee or any API product, but if you are in Google Cloud, definitely you can go for Apigee because only Apigee offers current cloud.
What is most valuable?
The most valuable feature is the API gateway.
What needs improvement?
I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters.
For how long have I used the solution?
I have been using Apigee for the past two years.
What do I think about the stability of the solution?
There is good stability with Apigee
What do I think about the scalability of the solution?
Apigee is scalable and we have around one thousand customers currently.
How are customer service and support?
Technical support is good with everything.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is extremely straightforward and not complex at all.
What about the implementation team?
You can do the deployment usually in one month with the documentation provided and it can be done in-house.
What's my experience with pricing, setup cost, and licensing?
Apigee has several different licenses you can obtain depending on your needs.
Which other solutions did I evaluate?
Previously, I had used IBM Data Power.
What other advice do I have?
I would rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SOA & BP Technical Manager at EJADA
A stable and scalable platform with good technical support
Pros and Cons
- "The capabilities are very powerful."
- "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."
What is our primary use case?
We use Apigee to share open data for the government. It was a pilot project for one of the government teams who wanted to start the journey of open data.
What is most valuable?
The capabilities are very powerful.
What needs improvement?
Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.
When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.
The implementation should be easier.
For how long have I used the solution?
We implemented Apigee six months ago.
What do I think about the stability of the solution?
Apigee is stable. We have approximately 1,000 users.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
To construct the environment, can take two to three weeks.
The presentation is based on the business and can be done in three to four months.
What's my experience with pricing, setup cost, and licensing?
The iicense is subscription-based.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
It's a very good product. I would rate Apigee a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Principal Engineer at a computer software company with 1,001-5,000 employees
A cloud-based API management platform that's easy to use
Pros and Cons
- "Apigee is very easy to use, and you can code in any language."
- "Access restrictions can be improved."
What is our primary use case?
We have an API, which I developed using multiple languages and different applications. We have a lot of applications, and they have their individual APIs. We create a proxy for those applications in Apigee, and we expose those proxies to access those APIs.
How has it helped my organization?
Apigee didn't exactly improve our organization, but it fulfilled a requirement. There are a few tools in the marketplace, but we thought Apigee was the best for our use case.
What is most valuable?
Apigee is very easy to use, and you can code in any language, like JavaScript, Java, or any other language. That's really helpful. It's cloud-based, so there's no need for any installation.
What needs improvement?
Access restrictions can be improved. For example, you can't restrict access to some people or some groups. You have to give them total access.
For how long have I used the solution?
I've been using Apigee for about three months.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
I think it depends on your license, but it's highly scalable.
How was the initial setup?
The initial setup is straightforward. We don't need a lot of training for the developers to start working, just a few days at most. It's very easy to start with, and the development effort is also a lot less.
What other advice do I have?
For potential users of Apigee, I'd tell them there's a free version if they want to check it out and have a trial.
On a scale from one to ten, I would give Apigee an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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