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reviewer926826 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Real User
Nov 24, 2021
Easy to use out-of-the-box with minimal configurations
Pros and Cons
  • "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
  • "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."

What is our primary use case?

I am API architect. We are service providers and provide API solutions to our customers.

What is most valuable?

Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.

You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.

When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.

What needs improvement?

Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.

From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.

For how long have I used the solution?

I have been working with Apigee almost five years.

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Apigee
March 2026
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What do I think about the stability of the solution?

Apigee is an excellent product.

What do I think about the scalability of the solution?

The scalability depends on your configuration. You can make it scalable.

Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.

How are customer service and support?

Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.

Which solution did I use previously and why did I switch?

We have used Mule API, Mule API Gateway, and API Manager.

How was the initial setup?

The initial setup is pretty simple.

It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.

What other advice do I have?

Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.

My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.

On a scale of one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at a university with 1,001-5,000 employees
Real User
Nov 17, 2021
More scalable than WSA-2, but also more pricey and does not come with a partnership model
Pros and Cons
  • "Apigee has better scalability than WSA."
  • "Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution."

What needs improvement?

If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiation. 

Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution. 

While I cannot comment definitively on the partnership issue, as the company has yet to get back to me, I can say that this issue and the one of the pricing are why I choose to rate the solution as a six out of ten. 

What do I think about the stability of the solution?

The stability is fine. 

What do I think about the scalability of the solution?

Apigee has better scalability than WSA. 

How are customer service and support?

While the technical support seems fine, I cannot comment on this with certainty, as we did not go ahead with implementation of the solution. Had we gone ahead with a partnership with Apigee, then I would be in a better position to do so. 

What's my experience with pricing, setup cost, and licensing?

If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.

Which other solutions did I evaluate?

If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.

Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution.

Apigee has better scalability than WSA. 

What other advice do I have?

We are customers of Apigee.

I rate Apigee as a six out of ten because of its pricing. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Apigee
March 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
Oct 27, 2021
Solid, stable product for home use but the user interface needs some work
Pros and Cons
  • "I use it because it's simple, it automatically updates, and It hasn't given me any issues."
  • "Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration."

What is our primary use case?

I use it at home to scan my local drive for malware or viruses. 

What is most valuable?

I like Apigee's automatic plates.

What needs improvement?

Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration. Regarding features I'd like to see, they could add self-recovery from the last hour, the last day, etc.

For how long have I used the solution?

I've used Apigee for around five years.

What do I think about the stability of the solution?

The stability and performance are both pretty good. However, I have an FFD disc, so I don't see the scans anymore. They're all done overnight.

What do I think about the scalability of the solution?

The version I'm using isn't scalable. It's not the professional version. 

How are customer service and support?

I have never called Apigee support. I haven't had any issues.

How was the initial setup?

Installing Apigee is very simple and only takes two or three minutes.

What's my experience with pricing, setup cost, and licensing?

The home version is completely free.

What other advice do I have?

I rate Apigee seven out of 10. It's a good tool, but not a fantastic tool. I use it because it's simple, it automatically updates, and It hasn't given me any issues. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1511976 - PeerSpot reviewer
Sr. Solution Architeect at a tech services company with 501-1,000 employees
Real User
Jul 26, 2021
Very functional with a lot of flexibility
Pros and Cons
  • "Great flexibility with its features."
  • "Could be more user friendly."

What is our primary use case?

We are customers of Apigee. 

What is most valuable?

This solution offers a lot of flexibility in its features. Other tools like IBM Data Power have limited capability when it comes to features like data control, VPN management and monitoring. 

What needs improvement?

I think the portal could offer a better user experience. It's functional and does what it's supposed to but it's not user friendly. I'd also like to see better routing features. Currently routing is limited and the setup is complicated. From a VPN management perspective, I think we would like to have more user training available, particularly for advanced users, without having to pay. There is generally a learning curve for advanced usage and configuration, and troubleshooting is a steeper curve. Whenever we have an issue, we're dependent on support. We'd like our personnel to be better trained by Apigee so we can handle issues in-house. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The solution is stable and, from an enterprise perspective, it can handle volume which is important for us. 

How are customer service and technical support?

We have good support from Google. They provide onsite support and everything is available to us. We are happy with the support.

How was the initial setup?

The initial setup is quite easy. 

What other advice do I have?

I recommend this solution. Apigee offers a month free usage so you can play around and explore the product and then make a decision. We had a good opportunity to test things out before purchasing the solution. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
Real User
Feb 27, 2021
A very stable platform with automated installation and useful proxy, security, and traffic control features
Pros and Cons
  • "We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features."
  • "In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration. Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago."

What is our primary use case?

I'm a developer as well as an architect. We have internal clients as well as external clients. We have other teams within the enterprise that use this platform. They do development, and sometimes, we do development for them. Then we host these solutions in the same infrastructure. We also have external clients who want to integrate their applications with us.

How has it helped my organization?

We've been having point-to-point connections with external vendors. It has actually helped us to be able to integrate our internal applications with external vendors. It is more like a single point of entry into the enterprise. Initially, we used to have the vendor directly interact with the application owners, but now, we come in between as an integration partner for external vendors. All integration has to go through us, which makes management as well as security simpler.

What is most valuable?

We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features.

What needs improvement?

In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration.

Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago.

For how long have I used the solution?

We've been using this solution for four years.

What do I think about the stability of the solution?

It has been a very stable platform. We've not really had any production issues. We've not had any issues where the production environment went down, and we were not able to use it at all. 

How are customer service and technical support?

We've not really had so many issues. Whenever we had issues, sometimes, they responded quickly, and sometimes, it took them a while to get back to us, but it has not really affected the business because we usually have development issues or issues that don't cause an outage. 

How was the initial setup?

It is not straightforward. It has multiple components, so setting it up is not straightforward, but the good thing about this is that they have automated a lot of the setup. It comes as an appliance or in RPM packages that you can install at specific locations in the operating system. So, its installation is easy because it has been automated.

What other advice do I have?

Because of the multiple components it has, if you are trying to implement this in your environment, you need people who are experienced in most of these open-source utilities, such as NGINX, Drupal, OpenAL, etc. You would require someone knowledgeable in those utilities to be able to support the environment.

I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1207650 - PeerSpot reviewer
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Real User
Feb 2, 2021
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
  • "I like implementing different policies, for example, rate-limiting policy."
  • "More documentation on the Open Banking Standard will help."

What is our primary use case?

We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.

What is most valuable?

I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.

What needs improvement?

More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.

For how long have I used the solution?

I've been using Apigee for a few months.

What do I think about the stability of the solution?

It's a stable product. It's easy to manage, and we have implemented it for our production deployment.

What do I think about the scalability of the solution?

Apigee is a scalable solution.

How are customer service and technical support?

I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.

How was the initial setup?

The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.

What about the implementation team?

We went through the documentation and the website and deployed the solution ourselves.

Which other solutions did I evaluate?

All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.

What other advice do I have?

If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach. 

On a scale from one to ten, I would give Apigee a seven. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Architect at a retailer with 10,001+ employees
Real User
Oct 26, 2020
Great functionality and excellent technical support
Pros and Cons
  • "A very functional solution."
  • "This solution is much easier to set up compared to any of the other API gateway solutions."
  • "The cost of the solution is quite high."
  • "The cost of this solution could be improved and it would be better if it were on private cloud."

What is our primary use case?

My current job is to compare all the different API gateways and to create a report for management. We use this tool primarily to secure our API. We have a set of API from our four businesses and we're trying to apply these APIs to multiple applications. For example, third parties can leverage our APIs built to their own solutions and applications and we build applications on top of these APIs. I make the system available like a mobile app. Primarily the API management for the entire ecosystem of AP that we are building and the DGPS are providing, have varied capabilities across the organization. Apigee also acts as a proxy, everything is done within that. 

We also leverage the developer portal of Apigee as a main feature, which can be given to outside customers by third parties to build their own applications around our API. One of the standout features of Apigee is the different PolyPhaser functions that we use. For example, we use throttling, encryption/decryption and we also use external AP integration with PV.2 I'm a senior architect and big data engineer and we are customers of Apigee. 

What is most valuable?

I like the functionality of this solution. 

What needs improvement?

The cost of this solution could be improved and it would be better if it were on private cloud. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I'm not directly involved in the technical support aspect, but I've heard that the technical team is excellent. They provide support from the beginning until you completely run all your setups.

How was the initial setup?

This solution is much easier to set up compared to any of the other API gateway solutions. There is extensive documentation available.

What other advice do I have?

I would go with Apigee if you have the money. It will give you enough APIs for management. If you're looking simply for one functionality then I wouldn't recommend Apigee.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1267518 - PeerSpot reviewer
Systems Engineer at a financial services firm with 5,001-10,000 employees
Real User
Sep 26, 2020
Flexible API management and analytics that can be built out to fit varied needs
Pros and Cons
  • "The opportunity for customization is really vast and it is a really good feature built into the product."
  • "It has all the features necessary to work in anything from a basic scenario to advanced applications."
  • "I would definitely recommend this product over any other products available in the market in this category."
  • "The setup and installation process could be improved with a container-based system."
  • "I would say that it currently takes too long to set up and deploy and that it is not as short a time to complete the process as it should be."

What is our primary use case?

It is a Google cloud solution for API management and analytics.  

What is most valuable?

I have not had the opportunity to completely explore the product's capabilities in the time that we have been using it. But I can say that the customization is really vast and it is a really good feature built into the product. I can customize different authentication methods and methods for authorization. I can also use redaction. So security is flexible to our needs and it works well.  

What needs improvement?

It is a user-friendly solution, but it would help if Google could provide a container-based solution instead of just a standalone one. With a container-based deployment and support for Terraform, it would be better for our deployments and that would be great. Right now we have to configure different areas manually. Some areas can be automated, but the deployments are not as fully automated as they could be otherwise. 

so, they currently have a software as a service offering or a standalone offering. I want to see something like a hybrid cloud deployment. I also want to see a private cloud deployment. 

For how long have I used the solution?

We are still building out the environment. We are running four environments until we accept that it is fully tested. So we are not live yet and we will really go live and into production sometime in the first quarter of next year. But we have been using Apigee within the last 12 months for testing purposes.  

What do I think about the scalability of the solution?

The scalability of the product is good. Our use case is right now is applied in only one environment. When we are about to go to production, we will probably do high-availability testing with a dual environment so we can come up with any potential scalability issues. But for now, we have not really touched that area in our testing.  

We do have a lot of people using Apigee already. This is the primary gateway for us to talk to external applications. I would say that services around 800- 900 applications which are using the gateways. That is also involving many teams and end-users who access those applications.  

How was the initial setup?

My recommendation for installations is that the product installation, set up and delivery process could be improved. It is straightforward in the initial steps. The part which is automated by Google is very straightforward. The remaining part, we have to do manually. The remaining components have to be manually configured. If Google were to do a container offering of this solution, then adopting it would be seamless because everything would be able to be automated.  

I would say that it currently takes too long to set up and deploy and that it is not as short a time to complete the process as it should be. It is more mediocre, somewhere in the middle, and has moderate difficulty instead of being seamless and simple.  

What about the implementation team?

We did not have to use an integrator, reseller, or a consultant for deployment. It was all done in house by our own teams.  

Which other solutions did I evaluate?

We tried Axway API gateway and we also tried MuleSoft. We found that these solutions did not fit our scenario as well as Apigee because our scenario is a very special scenario where we want to keep everything that we already have on board. In our current situation, we have big AWS (Amazon Web Services) accounts and a big AWS footprint. So we want to also be able to use AWS for Apigee hosting. That is where our environment and needs become a little bit of a custom scenario. Apigee works for us in this scenario and that is why we ultimately went with Apigee over other products.  

What other advice do I have?

I would definitely recommend this product over any other products available in the market in this category. It has all the features necessary to work in anything from a basic scenario to advanced applications. So I find that everything in it is flexible and available in this one product. Because of that I highly recommend it to anyone.  

On a scale of one to ten (where one is the worst and ten is the best), I would rate Apigee around an eight out-of-ten.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.