We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google.
Technical Architect at a tech vendor with 10,001+ employees
Has improved our performance with great features such as out-of-the-box policies
Pros and Cons
- "This is a front-layer gateway that helps to improve our overall performance."
- "Integration should be improved."
What is our primary use case?
How has it helped my organization?
Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us.
What is most valuable?
Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features.
What needs improvement?
Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.
Buyer's Guide
Apigee
March 2026
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884,933 professionals have used our research since 2012.
For how long have I used the solution?
I've been using this solution for over six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product.
How are customer service and support?
On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow.
How was the initial setup?
Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house.
What other advice do I have?
Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect at a tech services company with 10,001+ employees
API management solution used specifically for analytics for retail customers
Pros and Cons
- "One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability."
- "When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer."
What is our primary use case?
We use the Apigee platform for analytics, specifically for retail customers. We have used this solution to enhance the capability of some of our legacy systems. We have 300 users on this platform.
What is most valuable?
One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability.
What needs improvement?
When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer.
For how long have I used the solution?
I have been using Apigee for more than seven years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer support for this solution is very good. We have received immediate responses from the technical team.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not that straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution offers annual licensing.
What other advice do I have?
I would recommend this solution for API management and is one of the best on the market.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Apigee
March 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Mature, reasonable price, and easy to use and set up
Pros and Cons
- "It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great."
- "There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself."
What is most valuable?
It is easy to use from a developer perspective and a customer perspective.
It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great.
What needs improvement?
There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself.
It lacks the connectors and connectivity. That's something that would be good to have.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
I have not faced any stability issues.
How are customer service and support?
Their support is good.
How was the initial setup?
For on-premise, there is complexity, but the cloud version is easy to set up.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable for the features they provide and the maturity of the platform.
What other advice do I have?
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Software Architect at a tech services company with 10,001+ employees
User-friendly platform for developing and managing APIs; offers good technical support
Pros and Cons
- "A simple platform that's easier to work with than IBM API Connect. Support for it is really good and gives it advantage over other providers."
- "Sometimes there are glitches, which means there's still room for improvement in the platform."
What is most valuable?
One feature I found most valuable in Apigee is its simplicity. All features remain the same in all of the API tools, and I have experience with IBM API Connect and Apigee, but Apigee is easier to work with, plus the learning curve is not that steep.
Another thing I like about this solution is that the support is really good, and this gives Apigee advantage over other providers.
I like the development feature of Apigee. You will find it easier to work with Apigee than IBM API Connect.
What needs improvement?
We found a glitch in Apigee, and we raised it with them: It's the response overlapping from the API with high traffic.
They have been working on that, and they have shared a patch with us, but I'm not sure if that is publicly available for all users. It was made available to our organization: one single patch of Apigee.
For how long have I used the solution?
I've been using Apigee for over two years, and I've used it in the last 12 months.
What do I think about the stability of the solution?
This product is is stable.
What do I think about the scalability of the solution?
Apigee is a scalable product.
How are customer service and support?
Technical support for Apigee is very good.
Which solution did I use previously and why did I switch?
I used IBM API Connect, but found it easier to work with Apigee.
Which other solutions did I evaluate?
I evaluated IBM API Connect.
What other advice do I have?
I'm both a user and an integrator of Apigee.
We have deployments both on-premises and via cloud. We use both, like Google SaaS and the on-premises solution.
We are a consultant for different organizations. Some organizations prefer on-premises deployment, with everything on their private cloud, and this means they use the older version of Apigee. Some organizations use the latest version because they're using Google SaaS directly.
My advice to people who are looking into implementing Apigee in their organization: If it fits your budget, then it is a good product. If it fits into your ecosystem, e.g. you are in that ecosystem, not in IBM or other CA-based ones, Apigee is something you can go for. It is a good platform.
I haven't worked with CA, and there are others, e.g. MuleSoft, so I can't comment on how Apigee compares with those competitors, but compared to IBM API Connect, Apigee is a good one.
I'm rating Apigee eight over ten. There's still room for improvement, so it's an eight for me.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Director at a computer software company with 1,001-5,000 employees
Flexible, effective API management, and reliable
Pros and Cons
- "Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas."
What is our primary use case?
Apigee is a platform for API management.
What is most valuable?
Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas.
It has many features, such as flexibility, coding writing, and JavaScripting.
For how long have I used the solution?
I have been using Apigee for approximately four years.
What do I think about the stability of the solution?
Apigee is stable. In the entire API management world, I feel this is one of the best tools for pure API management. If there are any orchestrations or business processes to be involved, then Mulesoft or Boomi can be used, but comparatively, all the security and governance policies that are available on the dashboards and the reports make Apigee the best tool for pure API management.
How was the initial setup?
The installation is good. I won't say it is complex, but it has many configurations and types of policies that are available. However, it can be easily done.
What's my experience with pricing, setup cost, and licensing?
Apigee is slightly expensive, but again, it can depend on the type of usage. All things considered, it is slightly expensive.
AWS is winning in the cost category, they have many packages and services but when using all these services together I am not sure what the cost would be.
Which other solutions did I evaluate?
I have evaluated Mulesoft and Boomi. I have found these two solutions are being used secondarily to Apigee. Additionally, AWS and Azure's Gateways are becoming popular in the market. From the cost perspective, in the two years, AWS gateway is widely being used. These four solutions are widely being used in the market but Apigee is much far ahead than all other tools.
AWS and Apigee have similar features. I don't see any significant change in the difference at the moment. The choice is more about convenience and cost.
What other advice do I have?
I rate Apigee an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior architect at a tech vendor with 10,001+ employees
plenty of useful features, good technical support, and reliable
Pros and Cons
- "Apigee is a strong-featured solution. It leads in Gartner Quadrant ratings and it is a full-slated API solution that has the features that an API gateway requires."
What is our primary use case?
We use Apigee an API gateway solution. It can be used in many areas or industries. For example, in Indian, the railway and finance sector, or in Australia, for the Oil Industry.
What is most valuable?
Apigee is a strong-featured solution. It leads in Gartner Quadrant ratings and it is a full-slated API solution that has the features that an API gateway requires.
For how long have I used the solution?
I have been using Apigee for approximately three years.
What do I think about the stability of the solution?
Apigee has been stable.
What do I think about the scalability of the solution?
I have found Apigee to be scalable.
We have more customers using Apigee than other API gateway solutions.
How are customer service and support?
The technical support for Apigee is very good.
How was the initial setup?
There is installation documentation available.
What about the implementation team?
We have standard administrators teams for the deployment. We can also receive support from the Apogee team. If we are unsure of the requirement for deployment, we have one person from Apogee for two months and they will do the job and leave afterward.
What's my experience with pricing, setup cost, and licensing?
The price of Apigee could be less expensive. The solution can be purchased monthly or annually.
What other advice do I have?
I would recommend this solution to others, it is a good choice.
I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Associate Vice President at a tech services company with 10,001+ employees
Good analytics, rich developer portal, and definitely stable
Pros and Cons
- "The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features."
- "iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement."
What is our primary use case?
I'm a part of a service provider company, and we basically provide all kinds of services for our customers. One of the areas for which we provide services is API management. We work a lot with Apigee, and we have experience and a good team working with Apigee.
In terms of use cases, we've created a good marketplace for one of the clients. They are a logistics company, and they have a lot of vendors and partners with whom they work. So, we have created a marketplace where the vendor's partners can integrate for their shipments and other things. They can integrate their applications into this marketplace.
We have also implemented developer portals where we do the onboarding of developers. They can create their code SDKs, etc.
Currently, we are at a customer site, and we are migrating the on-premise version H to Apigee X, which is the latest one.
What is most valuable?
The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features.
The authentication mechanisms are quite easily built into Apigee, which is something that most of the other products have also now started supporting.
What needs improvement?
iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement.
For how long have I used the solution?
It has been four to five years.
What do I think about the stability of the solution?
It is definitely stable. Performance-wise, we have not seen any major bottlenecks. What we have realized is that the performance is not just because of the tool itself. If you take any API management tool, the performance also depends on the way the integrations are done. So, if implemented correctly, performance is not really an issue.
What do I think about the scalability of the solution?
With the SaaS model, scalability is there.
It is suitable for large companies because it is a bit pricey. It is definitely not for small companies, but it might be suitable for medium companies.
How are customer service and support?
We have not been in touch with them much because we mostly have done development, but they do provide good support. Their support during the initial design architecture phase is also very good. So, if you have bought the licenses, they do provide an architect to come in and define the whole architecture. That way, the support is good.
Which solution did I use previously and why did I switch?
We work on multiple API management tools based on the requirement of a particular customer. We have worked on Apigee, Dotcom, MuleSoft, to name a few.
How was the initial setup?
Managing an on-premise setup themselves can be a huge overhead for customers. Apigee, I believe, releases patches very frequently, and those upgrades and maintenance activities are quite an overhead. Having said that, it has good support. They provide a lot of scripts through which the installation and other things can be automated, but obviously, we have to tailor those to our needs. On-premise is definitely a little bit of overhead. We have to have a team to manage that, but now with Apigee X going on SaaS, most of the implementations are on SaaS. So, this overhead is minimized a lot, and you just have to do the configurations.
What's my experience with pricing, setup cost, and licensing?
It is a bit on the expensive side. Its licensing cost is a bit high, and that's where we've seen people going back on their decisions.
What other advice do I have?
In the latest version of Apigee, they've broadened the support for socket communication, which was previously missing in Apigee Hybrid.
I wouldn't recommend Apigee for simple situations because sometimes, it does become an overhead. It is overkill for simple situations. If you have very complex scenarios where you are trying to embark on a cloud journey and you still have systems on-premise or some systems are hosted on some other cloud and you want to do an integration, Apigee is really good. It provides support for the mesh architecture, and with that, it becomes quite easy.
The advice that we normally give is that when you are starting on an Apigee journey, you should not think of it just as an API management tool. We try to give it as an enterprise API platform that a large customer with different lines and businesses, such as a bank, would eventually leverage as a whole. You should not treat it in a way where only a particular group is using Apigee. It is an enterprise platform. So, you should treat it as a platform.
I would rate Apigee an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Integration Specialist at a financial services firm with 501-1,000 employees
Overall great functionality, highly stable, and good technical support
Pros and Cons
- "There is plenty of support documentation available."
- "The Apigee cloud admin UI could be more user-friendly by adding a few more features."
What is our primary use case?
Apigee is a platform for developing and managing APIs.
What is most valuable?
Overall the solution works well, it is one of the best solutions on the market. There is plenty of support documentation available.
What needs improvement?
The Apigee cloud admin UI could be more user-friendly by adding a few more features.
For how long have I used the solution?
I have been working with Apigee for one and a half years.
What do I think about the stability of the solution?
The solution is highly stable.
What do I think about the scalability of the solution?
We have built an API platform o over 2,000 different partners and all of them are using the gateways.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
The installation was not difficult.
What other advice do I have?
I rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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