We use it for API monitoring purposes, and for the management of KPM metrics around the APIs.
Technical Architect at a media company with 10,001+ employees
I am satisfied with the stability of this solution, but I would advise you to be careful due to its cost
Pros and Cons
- "The use case which I have installed serves the intended purpose."
- "They need to work on the cost of the solution."
What is our primary use case?
What needs improvement?
They need to work on the cost of the solution. But again, it depends on the use case. The use case which I have installed serves the intended purpose. I don't have any negative feedback on it.
For how long have I used the solution?
We have been using the solution for the last six or seven years.
What do I think about the stability of the solution?
I am satisfied with the stability of the solution.
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Apigee
February 2026
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What do I think about the scalability of the solution?
I have around 500-2000 users using the solution in my company. It serves the purpose of my use case.
How are customer service and support?
There is no real technical support unless you have a problem with the servers or something gets lost. It is only when the service is down or there is some issue, there'll be a reply from them depending on your subscription.
What's my experience with pricing, setup cost, and licensing?
The biggest advantage of the competitors over Apigee is cost. I would advise you to be careful due to its cost.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Content Writer
Stable with good recommendations from clients, but it can be challenging to manage and needs a dedicated team for deployment
Pros and Cons
- "Apigee is a great product with good feedback and recommendations from clients."
- "The pricing for the product was a bit higher. I also found it challenging to manage sometimes."
What is our primary use case?
In my previous company, I used Apigee after modernization to manage client APIs.
What is most valuable?
Apigee is a great product with good feedback and recommendations from clients.
What needs improvement?
It is best to ask a developer about the areas for improvement in Apigee, as I'm a content writer, though the pricing for the product was a bit higher.
Apigee would also need developers or a dedicated team for deployment. I also found it challenging to manage sometimes.
For how long have I used the solution?
My last project with Apigee last December.
What do I think about the stability of the solution?
Apigee is a stable product.
Which solution did I use previously and why did I switch?
The company only used Apigee. It didn't use any other solutions.
How was the initial setup?
As a writer, I didn't set up Apigee. Another team set it up.
What's my experience with pricing, setup cost, and licensing?
Compared to other products, Apigee had higher pricing.
What other advice do I have?
I used Apigee for my customer, but I no longer work for the company.
I'm a content writer and was involved in researching and creating documentation about Apigee for a client.
The majority of the clients had fifteen to twenty users of Apigee.
My rating for Apigee is seven out of ten.
The company was an Apigee partner.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Apigee
February 2026
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881,733 professionals have used our research since 2012.
Application Solution Architect at a real estate/law firm with 1,001-5,000 employees
Twenty four hour technical support, easy to deploy, with stability
Pros and Cons
- "It is easy to deploy, configure, and monitor the APA."
- "The entire user across all the layers should be singly authenticated through an external authentication system."
What is our primary use case?
We use this for intuition with a third party.
What is most valuable?
It is easy to deploy, configure, and monitor the APA.
What needs improvement?
The hardware is extremely high compared to other similar products. The entire user across all the layers should be singly authenticated through an external authentication system.
For how long have I used the solution?
I have been using Apigee for the past four to five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Technical support is available twenty-four hours a day. When it is a critical issue, they come online and support us. They take real-time access to our system and support us in solving the problem. It can take time, but they are able to solve the problem.
How was the initial setup?
Our initial setup and deployment took six months with the help of a partner.
What's my experience with pricing, setup cost, and licensing?
Apigee is easy to deploy, configure and maintain.
What other advice do I have?
I would rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a tech vendor with 10,001+ employees
Has improved our performance with great features such as out-of-the-box policies
Pros and Cons
- "This is a front-layer gateway that helps to improve our overall performance."
- "Integration should be improved."
What is our primary use case?
We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google.
How has it helped my organization?
Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us.
What is most valuable?
Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features.
What needs improvement?
Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.
For how long have I used the solution?
I've been using this solution for over six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product.
How are customer service and support?
On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house.
What other advice do I have?
Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect at a tech services company with 10,001+ employees
API management solution used specifically for analytics for retail customers
Pros and Cons
- "One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability."
- "When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer."
What is our primary use case?
We use the Apigee platform for analytics, specifically for retail customers. We have used this solution to enhance the capability of some of our legacy systems. We have 300 users on this platform.
What is most valuable?
One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability.
What needs improvement?
When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer.
For how long have I used the solution?
I have been using Apigee for more than seven years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer support for this solution is very good. We have received immediate responses from the technical team.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not that straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution offers annual licensing.
What other advice do I have?
I would recommend this solution for API management and is one of the best on the market.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director API Management and Integration at a tech services company with 51-200 employees
Mature, reasonable price, and easy to use and set up
Pros and Cons
- "It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great."
- "There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself."
What is most valuable?
It is easy to use from a developer perspective and a customer perspective.
It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great.
What needs improvement?
There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself.
It lacks the connectors and connectivity. That's something that would be good to have.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
I have not faced any stability issues.
How are customer service and support?
Their support is good.
How was the initial setup?
For on-premise, there is complexity, but the cloud version is easy to set up.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable for the features they provide and the maturity of the platform.
What other advice do I have?
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at a computer software company with 1,001-5,000 employees
Flexible, effective API management, and reliable
Pros and Cons
- "Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas."
What is our primary use case?
Apigee is a platform for API management.
What is most valuable?
Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas.
It has many features, such as flexibility, coding writing, and JavaScripting.
For how long have I used the solution?
I have been using Apigee for approximately four years.
What do I think about the stability of the solution?
Apigee is stable. In the entire API management world, I feel this is one of the best tools for pure API management. If there are any orchestrations or business processes to be involved, then Mulesoft or Boomi can be used, but comparatively, all the security and governance policies that are available on the dashboards and the reports make Apigee the best tool for pure API management.
How was the initial setup?
The installation is good. I won't say it is complex, but it has many configurations and types of policies that are available. However, it can be easily done.
What's my experience with pricing, setup cost, and licensing?
Apigee is slightly expensive, but again, it can depend on the type of usage. All things considered, it is slightly expensive.
AWS is winning in the cost category, they have many packages and services but when using all these services together I am not sure what the cost would be.
Which other solutions did I evaluate?
I have evaluated Mulesoft and Boomi. I have found these two solutions are being used secondarily to Apigee. Additionally, AWS and Azure's Gateways are becoming popular in the market. From the cost perspective, in the two years, AWS gateway is widely being used. These four solutions are widely being used in the market but Apigee is much far ahead than all other tools.
AWS and Apigee have similar features. I don't see any significant change in the difference at the moment. The choice is more about convenience and cost.
What other advice do I have?
I rate Apigee an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior architect at a tech vendor with 10,001+ employees
plenty of useful features, good technical support, and reliable
Pros and Cons
- "Apigee is a strong-featured solution. It leads in Gartner Quadrant ratings and it is a full-slated API solution that has the features that an API gateway requires."
What is our primary use case?
We use Apigee an API gateway solution. It can be used in many areas or industries. For example, in Indian, the railway and finance sector, or in Australia, for the Oil Industry.
What is most valuable?
Apigee is a strong-featured solution. It leads in Gartner Quadrant ratings and it is a full-slated API solution that has the features that an API gateway requires.
For how long have I used the solution?
I have been using Apigee for approximately three years.
What do I think about the stability of the solution?
Apigee has been stable.
What do I think about the scalability of the solution?
I have found Apigee to be scalable.
We have more customers using Apigee than other API gateway solutions.
How are customer service and support?
The technical support for Apigee is very good.
How was the initial setup?
There is installation documentation available.
What about the implementation team?
We have standard administrators teams for the deployment. We can also receive support from the Apogee team. If we are unsure of the requirement for deployment, we have one person from Apogee for two months and they will do the job and leave afterward.
What's my experience with pricing, setup cost, and licensing?
The price of Apigee could be less expensive. The solution can be purchased monthly or annually.
What other advice do I have?
I would recommend this solution to others, it is a good choice.
I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Updated: February 2026
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