We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments.
Manager, Delivery at Yael
Reliable, great for API management, and able to expand
Pros and Cons
- "The initial setup isn't too complex."
- "Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud."
What is our primary use case?
What is most valuable?
The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking.
The solution is stable.
The initial setup isn't too complex.
It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.
What needs improvement?
Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.
Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises.
For how long have I used the solution?
I've been using the solution for about four years. I've used it for a while.
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What do I think about the stability of the solution?
The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure.
We have had some issues with bugs in the product itself.
What do I think about the scalability of the solution?
The solution is scalable.
We have three banking clients on the solution.
The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less.
How are customer service and support?
The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention.
How was the initial setup?
The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be.
We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.
We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward.
There is a team of six people that can assist with deployment and consulting with clients.
What's my experience with pricing, setup cost, and licensing?
There are different models that customers can choose from. They have a subscription model.
What other advice do I have?
I'm a consultant.
We are using a few different versions of the solution.
I'd recommend the solution to others.
It'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Deployment made simple, diversified licenses for your business in mind, with high scalability
Pros and Cons
- "The most valuable feature is the API gateway."
- "I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters."
What is our primary use case?
We want to sell API products and if you want to market the API product that you are building, then definitely you can go for the Apigee or any API product, but if you are in Google Cloud, definitely you can go for Apigee because only Apigee offers current cloud.
What is most valuable?
The most valuable feature is the API gateway.
What needs improvement?
I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters.
For how long have I used the solution?
I have been using Apigee for the past two years.
What do I think about the stability of the solution?
There is good stability with Apigee
What do I think about the scalability of the solution?
Apigee is scalable and we have around one thousand customers currently.
How are customer service and support?
Technical support is good with everything.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is extremely straightforward and not complex at all.
What about the implementation team?
You can do the deployment usually in one month with the documentation provided and it can be done in-house.
What's my experience with pricing, setup cost, and licensing?
Apigee has several different licenses you can obtain depending on your needs.
Which other solutions did I evaluate?
Previously, I had used IBM Data Power.
What other advice do I have?
I would rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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August 2025

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Senior Software Engineer at a tech vendor with 10,001+ employees
Has many API management features and is useful in developing a new proxy
Pros and Cons
- "Apigee makes proxy management very simple."
- "The account simplification process can be improved."
How has it helped my organization?
Apigee brings a lot of projects, including development projects. For example, when an oil company is swiping a card in the palm station for payment of oil. As it swipes, it hits the database, and Apigee manages the entire process with the help of dedicated proxies. Managing those proxies is very easy, and Apigee makes proxy management very simple.
What is most valuable?
We have found APA management and API health monitoring valuable.
What needs improvement?
The solution can be improved by simplifying the account creation process.
For how long have I used the solution?
We have been using the solution for a year and a half and are currently using version eight.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and multiple users utilize it in our organization.
How are customer service and support?
I rate customer service and support as six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously did not use any other solutions.
How was the initial setup?
I rate the complexity of the initial setup as medium. The deployment method is based on the company's contract, and approximately ten people are required for deployment.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
I rate the solution a seven out of ten. The solution is good, but the account simplification process can be improved. I advise users considering this solution to go for it because it has many API management features, including the health log error-finding tool and developing a new proxy.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Lead Consultant at Allstate
Reliable and scalable solution that's easy to set up
Pros and Cons
- "The initial setup was easy - there was an onboarding document with steps that we followed."
- "An area for improvement would be to provide more information while troubleshooting."
What needs improvement?
An area for improvement would be to provide more information while troubleshooting. In the next release, Apigee should allow product owners to use its tools instead of just platform engineers.
For how long have I used the solution?
I've been using Apigee for a year.
What do I think about the stability of the solution?
Apigee is stable.
What do I think about the scalability of the solution?
Apigee is scalable.
How was the initial setup?
The initial setup was easy - there was an onboarding document with steps that we followed.
What other advice do I have?
I would rate Apigee eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group CEO at Mmusi Group
An API management and predictive analytics software that lets you personalize products
Pros and Cons
- "I simply like how you can personalize your products and put them into product categories. That's what I like the most."
- "The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics."
What is our primary use case?
I use Apigee for healthcare management.
What is most valuable?
I simply like how you can personalize your products and put them into product categories. That's what I like the most.
What needs improvement?
The analytical aspect of it could be better. I think it is fair if Apigee lets you configure some of the metrics of the key details you want to monitor in terms of analytics.
For how long have I used the solution?
I have been using Apigee for about two years.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
Apigee is a cloud solution, and it's scalable. I have about two departments using it predominantly to share staff. Because of how the company was structured, we had one for original regulations and one for Africa. The regulations in some of the African countries are not the same.
How are customer service and support?
I'm satisfied with customer service. On a scale of one to five, I'll give them a five.
Which solution did I use previously and why did I switch?
Before Apigee, I used G Data Software, IBM, and more.
How was the initial setup?
Apigee is in the cloud, so it's more like software-as-a-service.
What's my experience with pricing, setup cost, and licensing?
You do not necessarily pay for the license. The cloud solution is based more on transactions. So, you pay for it either way.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give Apigee a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager at a computer software company with 10,001+ employees
Easy to use out-of-the-box with minimal configurations
Pros and Cons
- "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
- "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."
What is our primary use case?
I am API architect. We are service providers and provide API solutions to our customers.
What is most valuable?
Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.
You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.
When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.
What needs improvement?
Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.
From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.
For how long have I used the solution?
I have been working with Apigee almost five years.
What do I think about the stability of the solution?
Apigee is an excellent product.
What do I think about the scalability of the solution?
The scalability depends on your configuration. You can make it scalable.
Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.
How are customer service and support?
Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.
Which solution did I use previously and why did I switch?
We have used Mule API, Mule API Gateway, and API Manager.
How was the initial setup?
The initial setup is pretty simple.
It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.
What other advice do I have?
Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.
My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.
On a scale of one to ten, I would give Apigee an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consulting Chief Information Officer at Tippingedge
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Managing Consultant at Systems Limited
Scalable solution with good work efficiency
Pros and Cons
- "Its customer service is good."
- "They should improve the monitoring tools for on-premises environments."
What is our primary use case?
We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.
What is most valuable?
The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.
What needs improvement?
They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its scalability as a ten.
How was the initial setup?
I rate the solution's initial setup process as a seven.
What other advice do I have?
The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implemnter

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