I've provided support for around five or six customers. One notable use case involves a customer with a small branch looking to cover their building. Due to budget constraints, we recommended Ruckus Unleashed for its cost-effectiveness, and it proved suitable for small offices. Another customer engaged in a proof of concept for access points to cover a specific site. I've offered support for approximately five or six customers. This year, I collaborated with around five customers, and I'm uncertain about the number from last year. In one instance, a customer with a limited budget opted for Ruckus Unleashed, especially suitable for small offices due to its cost-effectiveness. Another customer engaged in a proof of concept for access points to cover a specific site.
Head Of Technical Department at a tech consulting company with 11-50 employees
Provides seamless connectivity for large public venues, as well as pop-up sites and loading docks
Pros and Cons
- "Regarding access points, the customer typically considers low-cost plans, and Ruckus Unleashed Access Points are commonly used. These access points are managed through the Microsoft console and can be accessed either with or without ports. The management is done through a controller. The main benefits customers see include cost-effectiveness, especially for those with budget constraints. Aruba, in particular, provides a good user experience. Some customers might choose Huawei, but enterprise access points are also considered. Additionally, the unified access point capabilities are valuable, allowing management from the same account. However, there is a limitation of twenty-five access points, and if a customer requires more, they need to create another site or account. If the customer exceeds twenty-five access points, they need to generate another site or virtual business to manage additional access points, as the external number is limited to twenty-five."
- "I believe there's room for improvement in the validation process, especially for customers facing compliance issues when managing access points from the cloud. It would be beneficial if the access points could also be managed from an on-premises controller. Regarding additional features, customers express interest in enhancing the controller, specifically improving the capability to manage a higher number of access points from the same controller. This feature is crucial for better scalability. Another feature that customers would appreciate is the ability to increase the number of access points. However, the current process for obtaining this permission can be time-consuming, and customers would like to see improvements in this regard."
What is our primary use case?
What is most valuable?
Regarding access points, the customer typically considers low-cost plans, and Ruckus Unleashed Access Points are commonly used. These access points are managed through the Microsoft console and can be accessed either with or without ports. The management is done through a controller.
The main benefits customers see include cost-effectiveness, especially for those with budget constraints. Aruba, in particular, provides a good user experience. Some customers might choose Huawei, but enterprise access points are also considered. Additionally, the unified access point capabilities are valuable, allowing management from the same account. However, there is a limitation of twenty-five access points, and if a customer requires more, they need to create another site or account.
If the customer exceeds twenty-five access points, they need to generate another site or virtual business to manage additional access points, as the external number is limited to twenty-five.
What needs improvement?
I believe there's room for improvement in the validation process, especially for customers facing compliance issues when managing access points from the cloud. It would be beneficial if the access points could also be managed from an on-premises controller.
Regarding additional features, customers express interest in enhancing the controller, specifically improving the capability to manage a higher number of access points from the same controller. This feature is crucial for better scalability. Another feature that customers would appreciate is the ability to increase the number of access points. However, the current process for obtaining this permission can be time-consuming, and customers would like to see improvements in this regard.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for past two years.
Buyer's Guide
Aruba Instant On Access Points
January 2026
Learn what your peers think about Aruba Instant On Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
The scalability is restricted to twenty-five access points. To manage additional access points, a new site ID needs to be created, and each site ID accommodates up to twenty-five access points. This approach is followed to onboard and manage access points within the specified limitations.
How are customer service and support?
I've got a technical support case.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm familiar with the solution, and I believe it's widely used in the business sector. However, I think the organization is involved in much more. But I don't recall having the analytical details on that solution.
How was the initial setup?
It is necessary to connect the instant access points with NGINX. The serial number is a standard identifier, and it's considered more standard than an enterprise access point. Regarding the deployment, the controller is in the cloud, and the appliances are on-premises.For the deployment of instant access points, as a partner, our engineers handle the implementation. Customers typically provide information about the environment, such as the location of access points. Documentation is not frequently requested, and the deployment time varies based on factors like the number of access points. The initial configuration of the controller takes about 30 minutes, and adding access points afterward typically takes 2 to 5 minutes each.
What about the implementation team?
There is a challenge related to resetting access points, especially when dealing with repeated access points. The process involves obtaining the access point from PeerSpot or another source and performing a hard reset. This issue is a common aspect in various solutions.
What was our ROI?
Prior to the inquiry, we had a substantial customer who exclusively preferred Aruba's solution for their extensive file-sharing needs. The customer insisted on sticking to Aruba and didn't consider alternative solutions from other vendors. Consequently, we recommended the Enterprise Access Point. However, upon realizing the high cost associated with this option, we engaged in discussions with the IT manager to explore ways to reduce costs.
What other advice do I have?
Prior to recommending Aruba as our distribution partner, I engaged in discussions with various teams, including the business team, to understand the diverse needs of our customers. Our customers span across different industries, including HVAC, performance, and enterprise security. Each customer segment has its unique set of requirements and questions. Some are focused on home security, while others are concerned with enterprise-level solutions.
In particular, Aruba's cloud offerings have features and technologies that set them apart. The vendor landscape is competitive, and Aruba stands out in terms of the unique features it offers. One notable feature is the integration of sensors in access points, which enhances the solution's capabilities. However, I also inquired about Aruba's compatibility with external devices and sensors, such as those used for Central Scale Effect. This information is crucial for understanding the overall performance and integration capabilities of Aruba's solutions.
For medium and small businesses, the rating would be eight out of ten for Ruben Incident Intelligence. The consideration is based on the fact that each customer, particularly those with small branches, may require approximately eight or nine devices from Verizon. It's important to note that this evaluation pertains to the pricing solution, not Ruben software specifically.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technical Solution Management at a tech services company with 1-10 employees
Improves the overall wireless connection experience, easy to install and manage
Pros and Cons
- "It's a good solution and a good technology."
- "The customer service and support are terrible."
What is our primary use case?
We have a lot of examples of use cases, but the greatest project is with the Sao Paulo government and the Brazilian government. It’s the biggest project using this kind.
What is most valuable?
It's easy to manage and install. For the customer, it improves connectivity, the wireless experience, and speed. It improves the overall wireless connection experience.
What needs improvement?
The radio frequency coverage area is not good. The number of users that can connect at the same time and the user density on a single AP is not good in Aruba.
Also, Aruba has a lot of switch solutions, and they use a lot of CLI (Command-Line Interface) language. One type of switch might use one language, while another might use an older language. Even within the same product line, you have different languages.
It's not easy to manage everything because even though all the products are within the same system, everything is different.
For how long have I used the solution?
I have been working with it for two years.
What do I think about the scalability of the solution?
The scalability with Aruba Central, we have a limited capacity.
Instant On is very limited. There's a limit of 2,000 users and 120 APs in the same cluster. This is very difficult. I don't know how to resolve this. I think the only way is to change to a cloud solution.
How are customer service and support?
The customer service and support are terrible. The global technical support is really bad. It's not good.
How would you rate customer service and support?
Negative
How was the initial setup?
From the partner's perspective, it's easy to install and manage. It's a good solution, a good technology to improve the partner's experience.
It takes three minutes to set it up and deploy it from start to finish. It is pretty easy.
The deployment model can be both on-premises and cloud. We use Aruba Central in the cloud, and also Instant On app. The most difficult is when they use the Mobility Controller, the on-premises controller solution from Aruba.
The maintenance is easy.
What was our ROI?
The return of investment lies in the good experience of the customer. The best way to justify the expensive cost is the good wireless connection experience.
What's my experience with pricing, setup cost, and licensing?
Instant On Access Points are expensive. Compared to other solutions like Ubiquiti and Extreme, they're very expensive.
What other advice do I have?
Overall, I would rate it a nine out of ten. So the product is pretty good, but the technical support is terrible.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Aruba Instant On Access Points
January 2026
Learn what your peers think about Aruba Instant On Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
ICT manager at a real estate/law firm with 11-50 employees
An expensive solution that can be recommended for SMB market
Pros and Cons
- "The product is scalable. It has 20 users."
- "The tool's pricing is not good."
What needs improvement?
The tool's pricing is not good.
What do I think about the stability of the solution?
Aruba Instant On Access Points are stable.
What do I think about the scalability of the solution?
The product is scalable. It has 20 users.
How was the initial setup?
The tool's deployment is easy. You need to log in to the portal and scan the QR code to add the device. You can complete the deployment in four hours. You need one person to handle it.
What other advice do I have?
I rate Aruba Instant On Access Points a seven out of ten. I recommend it for the SMB market.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Channel Sales Manager at a consultancy with 1,001-5,000 employees
An affordable stable solution for WiFi with easy management
What is our primary use case?
We use the solution for Wi-Fi solutions.
What is most valuable?
The solution is stable and easy to manage.
What needs improvement?
The solution’s scalability and autonomous part could be improved.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable but up to a limit. It is not for enterprise. Aruba has made the Instant On for a separate range.
10-15 people are using this solution.
We cater the solution to smaller customers, like small hotels, clinics, or hospitals. It is deployed where the customer is budget-constrained.
How was the initial setup?
The initial setup is easy and takes one to two days to complete.
One or two technically qualified would be sufficient for managing Instant On.
What was our ROI?
We’ve achieved ROI.
What's my experience with pricing, setup cost, and licensing?
One doesn’t need a license to use Instant On. You can install and plug and play. It is an affordable solution.
What other advice do I have?
I recommend the solution because it is stable and easy to manage.
Overall, I rate the solution an eight to nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Pre-Sales & Technical Manager at a tech services company with 501-1,000 employees
Though the setup phase is easy, the product needs to have lesser limitations
Pros and Cons
- "The product is easy to set up, providing value for time since it is very quick."
- "The product's machine or equipment can cater to around 20 connections and cannot go beyond 50 simultaneous connections, because of which I think the tool's scalability is limited."
What is our primary use case?
Regarding the product's use cases, the solution is good, or else people would have reached out to us complaining about its performance or faulty equipment.
What is most valuable?
Aruba Instant On Access Points is one of the better types of equipment in terms of entry-level access points though there are not many advanced features that are being used in it. Aruba Instant On Access Points is used in retail, cafeterias, or campus networks to provide access points to provide Wi-Fi.
What needs improvement?
From an improvement perspective, I hope to see lesser limitations in Aruba Instant On Access Points.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for less than two years. I use Aruba Instant On AP25 Access Points.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten. We haven't had many complaints coming in from the customers regarding the performance or the equipment, so I think they are a little above average.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a four out of ten.
The product's machine or equipment can cater to around 20 connections and cannot go beyond 50 simultaneous connections, because of which I think the tool's scalability is limited.
In my company, around 200 users are there for Aruba Instant On Access Points.
Aruba Instant On Access Points is suitable for small businesses.
How are customer service and support?
I haven't specifically used the solution's technical support and have always opted for general HPE support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Cisco.
How was the initial setup?
I rate the initial setup a three on a scale of one to ten, where one is easy, and ten is difficult.
The solution is deployed on-premises.
The tool can be deployed in a day.
Two people from my company are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a six on a scale of one to ten, where one is cheap and ten is expensive. Solutions from some brands are cheaper than Aruba Instant On Access Points, while others, like Cisco, are expensive.
What other advice do I have?
The product is easy to set up, providing value for time since it is very quick.
Overall, I rate the solution a seven and a half out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Infrastructure Manager at a manufacturing company with 51-200 employees
A scalable and stable solution with simple deployment
Pros and Cons
- "The solution is scalable."
- "The tool is priced high."
What needs improvement?
The tool is priced high.
For how long have I used the solution?
I have been working with the solution for one to two years.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I would rate the tool's scalability an eight out of ten.
How was the initial setup?
The product's deployment is simple and took around two weeks to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution's pricing an eight out of ten.
What other advice do I have?
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Reliable and easy-to-implement solution
Pros and Cons
- "Its technical support is excellent."
- "The solution's range could be better."
What is most valuable?
The solution is excellent and reliable.
What needs improvement?
The solution's range could be better. Presently, it reaches up to a 40-50 ft. radius. It would be helpful for enterprise customers if it covers a 70-80 ft. radius.
How are customer service and support?
The solution's technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy with Aruba switches. In comparison, it is time-consuming if you use third-party switches.
What other advice do I have?
If you want a reliable and easy-to-implement solution, go for Aruba. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
IT Specialist
Is easy to manage, has a very nice interface, and looks nicer on the ceiling
Pros and Cons
- "The coverage Aruba provides across the physical area is much better. Most probably because of the new technology, the 4x4 antenna, and everything around it. It's just a much better, easier to use, and easier to manage product."
- "If there's a way to get a floor map of our office space so we can place the access points on a map to be able to see what's what, where everything is going, where the most traffic is being connected, that would be a nice feature."
What is our primary use case?
Our primary use case is to give users access to WiFi in the office.
What is most valuable?
Aruba Instant on Access Points is easy to manage, has a very nice interface, and looks nicer on the ceiling.
The coverage Aruba provides across the physical area is much better. Most probably because of the new technology, the 4x4 antenna, and everything around it. It's just a much better, easier to use, and easier to manage product.
The cloud-based solution is very easy to set up and easy to manage. You get reporting on it, alerts, and everything.
There is no need to have any physical buttons on the devices, when it's done through the cloud interface, everything is perfect. The full functionality of doing changes on it automatically gets applied to the access points.
It's just a perfectly working product.
What needs improvement?
If there's a way to get a floor map of our office space so we can place the access points on a map to be able to see what's what, where everything is going, where the most traffic is being connected, that would be a nice feature. We had it on Ruckus Access Points. But it's not a must, based on the trade-off of price versus functionality, there's nothing that I would expect to be better than what it is.
For how long have I used the solution?
We have been using Aruba for a month or so.
What do I think about the stability of the solution?
I didn't run a stress test because we don't have that many users, but it definitely works perfectly for the amount of users we have. We have up to 20 to 25 users at a time, we never had more than 25 users. Everything looks very good.
Everything works perfectly as expected, with no drop in usage or connectivity. By 20 users you don't see a difference.
We're going to have a big conference. We're going to have probably 100 users using it. This will be the first time we're going to have that many users. And I will have more input on the reliability when it comes to a lot of users.
It's always on. Everything is perfect.
What do I think about the scalability of the solution?
We only have four access points. I don't see a reason why doing more should make a difference.
Which solution did I use previously and why did I switch?
We went away from the FortiAP to Aruba Instant On and it's much smoother in transitioning, going from one access point to another and the speed on it is much better.
We moved to a new location, so instead of taking Fortinet along, we decided to buy new access points, to try out the new equipment and the new technology. It has better beamforming for the WiFi signal. And it's just a better product.
How was the initial setup?
The initial setup was pretty straightforward for these devices. You just put in the serial number online and power on the device. It finds it and everything is instantly on.
It's very easy to manage. There's almost no manageability to it.
You need much less IT experience or knowledge to set up and manage this solution than I have. I have a lot of experience and a lot of knowledge. You could give it to a new graduate IT person or even no IT knowledge, once it's set up, everything is extremely easy to manage. Maybe to set it up you need a little bit of knowledge, but that's it.
The deployment took ten minutes.
What's my experience with pricing, setup cost, and licensing?
It's not expensive and it comes with everything included. There's no need to buy extra stuff on both, like hardware and software support.
It's very well priced. I can't see that anyone could be cheaper or better.
It is important to us that there are no extra costs for the solution's security features.
You buy the product with all the features. Security-wise and manageability, you don't have any extra costs out of pocket. You pay below $200 for an access point. It's a very good price and everything's included, there's nothing extra.
Which other solutions did I evaluate?
I reached out to our vendor to ask about the cheapest and best solution. If I would need to go with a new WiFi solution, something that wouldn't require us to have an extended payment plan in order to use it. Meraki and other places use cloud management where you need to pay an annual fee in order to use it. They recommended Aruba and I decided to go ahead.
What other advice do I have?
It seems like Aruba is the best product out there at this point for a small business.
Based on my experience, this should be the easiest to use with the least overhead in order to run it because you don't need to have the Cloud Management included. There is no extra equipment onsite or services to run onsite in order to manage it. There are no extra costs to continue using the cloud for how long you want, based on what Aruba is claiming.
At this point in time, I see this for small to medium businesses that don't have in-house IT or a lot of extensive knowledge IT people on-premise. This should be the easiest and most cost-effective WiFi solution to deploy.
I would rate it a ten out of ten. The only reason I would have gone down to nine is because of the phone support. I didn't have a chance to check that the phone support is only for the first 90 days. And the hardware warranty is only for a year. I didn't know that they only have 90 days.
It seems like a solid product. I don't see a real reason why I will need even support but if I could extend the hardware warranty on it for a longer period of time because I didn't use it that long, I don't know maybe in three years from now it will fail, I want to be able to get that replacement if needed.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: January 2026
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