- Versatility
- It supports multiple OS's
- Physical & virtual
- Application aware
- Short & long-term retention
Sales Manager at a tech services company with 51-200 employees
Cloud-to-cloud backups need work, but has support for multiple OS's.
What is most valuable?
How has it helped my organization?
We can provide a reliable service to our customers.
What needs improvement?
Cloud-to-Cloud backups.
For how long have I used the solution?
I've used it for 10 years.
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May 2025

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What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
It's very good.
Technical Support:It's very good.
How was the initial setup?
It was straightforward.
What about the implementation team?
We did it in-house.
What was our ROI?
80%.
What's my experience with pricing, setup cost, and licensing?
Always keep an eye on the competitions’ price.
Which other solutions did I evaluate?
Veeam, which we also use.
What other advice do I have?
Take the training courses to get the most out of it.
Disclosure: My company has a business relationship with this vendor other than being a customer: We both use and sell Asigra and other cloud solutions.
IT Manager with 51-200 employees
Complex deployment especially around testing but easier to manage and administer than a tape backup
What is most valuable?
Backing up to the cloud
How has it helped my organization?
Replaced an ageing tape backup product and reduced administration.
What needs improvement?
Data encryption due to the speed of restoring multiple files
For how long have I used the solution?
6 months
What was my experience with deployment of the solution?
Limited issues around configuration and backup client on different platforms
What do I think about the stability of the solution?
Product would occasionally encounter issues when it impacted other software
What do I think about the scalability of the solution?
None encountered.
How are customer service and technical support?
Customer Service:
Very good indeed.
Technical Support:Again, very good technical support
Which solution did I use previously and why did I switch?
Used a tape solution, cloud backup is easier to manage to and administer.
How was the initial setup?
Complex especially around testing.
What about the implementation team?
Through a vendor with a very high level of expertise.
What was our ROI?
2-3 years of reduced administration costs.
What's my experience with pricing, setup cost, and licensing?
£2k per month plus £5k setup.
Which other solutions did I evaluate?
No, this was the market leader and a proven technology.
What other advice do I have?
For large numbers of file restores it is advisable to also have an onsite NAS device for faster restore times.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Asigra
May 2025

Learn what your peers think about Asigra. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
Director at Data2Vault
The agentless architecture has minimized our software footprint at the client level
Pros and Cons
- "The agentless architecture has minimized our software footprint at the client level."
- "It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."
- "They should improve the malware scanning capabilities, extending it to protect cloud application data."
What is our primary use case?
I use Asigra to deliver backup as a service, DR as a service, and archive as a service across Microsoft and Linux operating systems.
How has it helped my organization?
It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature.
What is most valuable?
I have found the remote virtual DR for recovery feature very useful. The agentless architecture has minimized our software footprint at the client level.
What needs improvement?
They should improve the malware scanning capabilities, extending it to protect cloud application data.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I have experienced no issues with the product's stability.
What do I think about the scalability of the solution?
I have experienced no issues with the product's scalability.
How are customer service and technical support?
The technical support is knowledgeable and provides good support.
Which solution did I use previously and why did I switch?
I did not use any solutions before Asigra.
How was the initial setup?
Some expertise was required for the initial setup.
What about the implementation team?
It was implemented using an in-house team. Asigra provides good customer support.
What's my experience with pricing, setup cost, and licensing?
Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services.
Which other solutions did I evaluate?
I implemented other products like EVault and Veeam before switching to Asigra.
What other advice do I have?
Asigra is a reliable solution with high recovery rates.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a MSP using Asigra in-house and deliver services to end user clients
Communications Manager at a tech services company with 51-200 employees
Our backup engineers can build relationships with customers as they know their data is being protected. The UI, however, could use a facelift.
Valuable Features:
Asigra does not require any agents to be installed - it's a much more effective (and less labour-intensive) solution than the agent-based alternatives out there.
Improvements to My Organization:
It allows our backup engineers to build great relationships with customers as they know their data is being protected by best-in-class software. It gives customers peace of mind that their data is in safe hands.
Room for Improvement:
The UI could do with a facelift.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Analyst at a consultancy with 51-200 employees
Vastly improved user down time. Tapes could take hours to retrieve, now that issue has been eradicated.
What is most valuable?
Simplicity, very easy to restore user data. Means that we don't have to request off site tapes to be delivered to the office, can easily access the cloud data and restore most data within minutes.
How has it helped my organization?
As above, vastly improved user down time on important data that has been deleted. Tapes could often take hours if not over a day to retrieve, now that issue has been eradicated.
What needs improvement?
For me it does what it needs to.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No, have easily scaled up as we've increased the amount of data we now hold.
How are customer service and technical support?
Customer Service:
From the limited contact I've had it's been very good.
Technical Support:Excellent, always at the other end of the phone with a solution to most of the few issues we've had.
Which solution did I use previously and why did I switch?
Just tape storage with a local firm.
How was the initial setup?
I wasn't involved in this but from the sounds of it it was very simple. Most of our servers are virtualised so we just needed to set them up and our supplier did the rest.
What about the implementation team?
Through a vender, they knew what they were doing and there was very little if any down time.
Which other solutions did I evaluate?
Symantec cloud was the only other product and it came down to cost, you had to install the client on all the servers which was done with a fee, with Asigra there's no such problem which makes it very cost effective.
What other advice do I have?
Worthwhile, possible the initial setup of the hardware is costly but once you're going the costs are relatively cheap, it's the data costs that can rack up.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant at a tech services company with 51-200 employees
Backup of databases like Oracle and SAP could be improved, Everything is automated and no hassles for the administrator.
What is most valuable?
Agentless backup, Desktop and laptop backup, BMR.
How has it helped my organization?
Since we have implemented Asigra we don’t have an administrator to do manual backup to tapes and external HDD. Everything is automated and no hassles for the administrator.
What needs improvement?
Backup of databases like Oracle and SAP.
For how long have I used the solution?
3 years
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
8/10.
Technical Support:5/10, Due to different timezones it would always be difficult to get hold of a tech. Need to have more people on board for support which covers all timezones and should be an expert in the product.
Which solution did I use previously and why did I switch?
We did not have a backup solution in place, ease of management is one key factor to use Asigra.
How was the initial setup?
Since I work on backup and storage for more than 6 years it looked pretty straightforward.
What about the implementation team?
In-house team.
What was our ROI?
80%.
What's my experience with pricing, setup cost, and licensing?
Don’t recollect since it was handled by the procurement team.
What other advice do I have?
Ease of use and management, one time setup is what all it requires to get going.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners with Asigra.
Director at Data2Vault
Features Have The Ability to Protect Many Different Platforms
What is most valuable?
Its automation, security, optimisation, simplicity, reliability, very high recovery rates, and ability to protect so many different platforms.
How has it helped my organization?
It frees up technical resources, because once it is setup, it just runs.
What needs improvement?
More integration with leading storage solutions.
For how long have I used the solution?
Since 2008.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Asigra technical support is outstanding.
Which solution did I use previously and why did I switch?
No, we selected Asigra from day one.
How was the initial setup?
Setting up our N+1 Asigra infrastructure was straightforward. Provisioning client environments vary according to how well their systems and software are setup.
What's my experience with pricing, setup cost, and licensing?
Asigra is a cost effective solution and very competitive in the market.
Which other solutions did I evaluate?
EVault, Veeam, and Dell EMC.
What other advice do I have?
Try it in a proof of concept.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant at a tech services company with 51-200 employees
You don’t need to install software on the servers that you are backing up, but the support should be 24/7.
Valuable Features:
One product that can back up almost any platform or application. Windows, Mac OS X, Unix, SQL databases, SharePoint, Oracle, Exchange, Android, iOS, and clouds services like Office365 and Salesforce.
You install the client on one computer in the network, and you use this to backup any other servers or applications in your network. You don’t need to install software on the servers that you are backing up.
Improvements to My Organization:
It provides a secure and stable cloud backup solution. It has been on the market a long time and is well developed. All backup data is encrypted, and with the correct configuration only the end user can access their data with the right encryption key.
Room for Improvement:
They should have 24/7 support for customers in different time zones. They are slow to respond to requests, and I get the impression that the ServiceDesk is overloaded. However, I haven’t used the ServiceDesk that much.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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I agree with Asigra being one of the top software for Cloud Backup and would recommend it to anyone as long as they are aware of:
1) Recovery after a disaster is complex and cumbersome - ask for procedures in case of complete disaster - i.e. installation in secondary location and Bare Metal Recovery
2) testing for Disaster Recovery - backups must be turned off during testing and back to point (1)
3) Requirements for purchase of (Asigra Database) SQL Server for database over 10GB can get expensive
4) Data retention and versions must be kept low as per/Gb costs could add up quickly
5) If recovery is interrupted during recovery process(due to ISP or Network) it must be restarted from beginning - large amounts of data can take a long time