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Asigra pros and cons

Vendor: Asigra
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Offers comprehensive data protection through a wide range of backup options.
Features strong encryption and security measures for data safety.
Provides reliable and efficient backup and restore capabilities.
Highly scalable to accommodate growing data storage needs.
Excellent customer support and responsive technical team.

CONS

Limited integration capabilities
Slow data restoration process
Complex initial setup
Inconsistent customer support
High licensing fees
 

Asigra Pros review quotes

it_user163623 - PeerSpot reviewer
NOC Manager with 51-200 employees
Aug 25, 2015
Once you have Asigra, you are set, it’s a rock solid platform that works every time.
it_user164892 - PeerSpot reviewer
Technical Consultant at a tech services company with 51-200 employees
Nov 23, 2014
Since we have implemented Asigra we don’t have an administrator to do manual backup to tapes and external HDD; everything is automated and there are no hassles for the administrator.
it_user165138 - PeerSpot reviewer
Senior Technical Officer at a tech services company with 51-200 employees
Nov 24, 2014
Asigra’s multi-tenancy feature is most valuable as it allows the company to on-sell a private cloud backup and recovery solution to existing customers.
Learn what your peers think about Asigra. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user165918 - PeerSpot reviewer
Customer Support Engineer at a tech services company with 51-200 employees
Nov 27, 2014
Smooth integration into customer's environment, interactive UI.
it_user175560 - PeerSpot reviewer
IT Manager with 51-200 employees
Dec 25, 2014
Cloud backup is easier to manage and administer than our previous tape solution.
it_user219180 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
May 4, 2015
Asigra's client-less approach is one of the best in the industry.
BR
Principal at Blueshift Data Protection
Mar 17, 2016
Flexibility really means a lot for us. Being able to address almost every client backup and recovery requirement means that we have a tremendous amount of confidence as do our partners that Blueshift is going to be able to deploy a solution quickly and efficiently.
it_user330909 - PeerSpot reviewer
Communications Manager at a tech services company with 51-200 employees
Oct 20, 2015
It allows our backup engineers to build great relationships with customers as they know their data is being protected by best-in-class software.
it_user331017 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Oct 20, 2015
It provides a secure and stable cloud backup solution.
it_user328809 - PeerSpot reviewer
Head of Fasset Technologies at a tech services company with 501-1,000 employees
Oct 22, 2015
The Asigra product on the whole is a fantastic solution and I would highly recommend this as it delivers everything our business and our subsequent customers required.
 

Asigra Cons review quotes

it_user163623 - PeerSpot reviewer
NOC Manager with 51-200 employees
Aug 25, 2015
Customer services would be a 3 out of 5, simply due high turnover and lack of communication.
it_user164892 - PeerSpot reviewer
Technical Consultant at a tech services company with 51-200 employees
Nov 23, 2014
Technical Support: 5/10, Due to different timezones it would always be difficult to get hold of a tech.
it_user165138 - PeerSpot reviewer
Senior Technical Officer at a tech services company with 51-200 employees
Nov 24, 2014
The setup and configuration of this product is quite complex.
Learn what your peers think about Asigra. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user165918 - PeerSpot reviewer
Customer Support Engineer at a tech services company with 51-200 employees
Nov 27, 2014
Personally speaking, I think the reporting should be more interactive.
it_user175560 - PeerSpot reviewer
IT Manager with 51-200 employees
Dec 25, 2014
Product would occasionally encounter issues when it impacted other software.
it_user219180 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
May 4, 2015
Asigra's implementation and day-to-day costs are very high; necessary features can significantly increase the cost of implementation.
BR
Principal at Blueshift Data Protection
Mar 17, 2016
I think Asigra still needs to simplify their GUI.
it_user330909 - PeerSpot reviewer
Communications Manager at a tech services company with 51-200 employees
Oct 20, 2015
The UI could do with a facelift.
it_user331017 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Oct 20, 2015
They should have 24/7 support for customers in different time zones. They are slow to respond to requests, and I get the impression that the ServiceDesk is overloaded.
it_user328809 - PeerSpot reviewer
Head of Fasset Technologies at a tech services company with 501-1,000 employees
Oct 22, 2015
At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use.