Automation Anywhere Reviews

Our primary use case is for automated digital invoice signature validation. The bot is designed to create a successful or rejection incident in ServiceNow based on validation output, and then uploads the email attachments received in Outlook for that particular invoice to respective SFTP folders.

Validating 1000 invoices manually takes weeks of time using five FTEs. By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy. The increased efficiency totally justifies the name Automation, as with a single click, it does five FTE work in a single day.

The most valuable features are the Secure Credential Vault, Email automation, and the REST API. These commands have reduced the number of lines of code.

The script/task command has helped with modularization.

The REST API could be improved.

We have been using Automation Anywhere for 15 months.

I automated an application launched through the Citrix environment. The application was running on the SIT environment. Our application was a legacy desktop telecom domain application that runs on a Citrix environment. It was a very difficult task to automate our legacy application and we have seen only one tool which was able to successfully implement the automation. I have come to know about the AA tool and wanted to try this tool. And we are successfully able to automate a few of our flows with high accuracy and we have since then used AA for some of our functional executions on our legacy desktop application.

I have also implemented AA for the business process of logging into the work machine, opening remote desktop, and triggering some jobs during odd times. We have also made use of AA to keep our remote desktops active so that they do not get logged out and become a hurdle for our tasks during non-office hours.

After using AA for some of the flows, we identified that the execution time was reduced by 70% when compared to the other automation tool that we have been using for 8 years. As we didn't find any other tool that supports our legacy application automation, we have been using the existing one for the past 8 years. But once we tried with AA, our POC was successful and we are able to automate some of our flows and execute them. We have been saving huge man-hours by using AA. AA has made us to implement a new automation tool for the testing of our legacy application.

Automation Anywhere provides the best application to use for RPA and other automation requirements. It's very easy to use and easy to understand. It's UI(user interface) is user-friendly and easily understood by users, it is very easy to install Automation Anywhere. Simply click on next to install. It is easy to develop a bot, and no coding knowledge is required to develop. 

AA has another feature BOT STORE which contains pre-built bots for most commonly used applications like sap, oracle, etc and last but not least IQ bot features which are used to extract unstructured or semi-structure data from pdf, images, emails, etc. Automation Anywhere also provides a dashboard so you can check your bot details like bot accuracy, bot failure details, and ratio, etc. It helps to find errors. It also provides error handling commands so if you know the bot may get any error so you can handle it.

Configuring A2019 and using it is getting a little difficult because of frequent errors of compatibility. It is not so user friendly like the enterprise desktop version. Sometimes the A2019 platform takes too much time in the pre-processing and deployment process which is too time consuming and to solve this we need to restart the services and also sometimes need to restart our machines. This is extra overhead. AA-client is too heavy software. AA-client should support multiple languages. Sometimes the client software needs to login, again and again, every hour and so.

Advanced Machine Learning and AI features with visualization capabilities should be included in the tool so that the product can offer many new use cases and 

I have been using Automation Anywhere for 1 year and 6 months.

The bots automated were very stable and was not needed a lot of maintaining effort.

The solutions were easy to implement across many machines and using the cloud to run the bots on remote machines was a great feature.

We have been using a different solution and finding an alternative tool to help improve productivity. After the AA solution worked for us, we have been using both solutions to improve productivity even more.

It was completely easy and we didn't face any issues in setting up the software for the first time.

We implemented the bot through in-house team.

We have evaluated Tricentis TOSCA and we couldn't be able to automate our legacy application flows with it.

My primary use case is the automation of manual tasks involved in Order to Cash and Procure to Pay.

During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos.

TCPL has successfully implemented a bot to synchronize data flow (including document files viz. docs, pdfs, images) between its in-house developed install portal and Microsoft Navision ERP.

TCPL has automated the AWB tracking of all outbound shipments to get latest updates on all our shipment movements, take timely corrective measures to ensure our customers receive shipments on time. This helps in ensuring timely order deliveries which results in higher customer satisfaction and lower DSO as we can collect on time only if we deliver on time.

Other bots are:

Vendor Invoice Processing and Data Entry

Accounts Receivables Data Entry

• AA RPA has drastically reduced speed of execution and thus turn around time of processes, ensuring all service level agreements are met and our customers get a great experience.
• Savings of fives Full-time Equivalent or 160 manhours.
• Lower Daily Sales Outstanding as we now meet SLAs and can collect all payments in time.
• Reduction in errors as bots never do wrong calculations or get distracted
• Higher Employee productivity as they are now free from the repetitive mundane work
• Important financial decisions based on updated and accurate information in-hand.

I find the graphic user interface and ease of usability to be the most valuable feature.

The wide range of functions and drag and drop workflow designer makes it easy to learn and work on, for both developers and business users. Being completely web-based makes it even easier and more comfortable to work on, for everyone. From a personal experience, I could learn and start building RPA bots using automation anywhere community edition in less than one month due to the good quality training material available at AA university and the use of usability.

Though IQ Bot is the most powerful and effective cognitive OCR platform for data extraction in the market, still, there is a lot of scope for improvement as there are a lot of non-standard documents which do not give a high straight-through processing rate and accuracy.

Additional features to be included in the next release should be the option to develop basic web portals through which business users can view and run required bots on demand. Secondly, some features of BPM should also be included in the RPA platform itself so that business workflows can be defined and automated easily.

I have been using AA for eight months.

I start using automation anywhere for my first project to automate HR process. For HR, one of my customers uses a lot of manual processes in their company. They manually update reports in Excel and have a lot of use cases that trigger emails to staff.  Examples of emails are applications for training or requests to top management for approval.

By using Automation Anywhere, we can help our customer manage their data by connecting the Bot to the database and automate emails that are sent between staff and the top management.

When implementing RPA with AA for an organization, we can figure out the spaghetti processes and align the business process so that they become linear. This is possible because RPA uses rule-based automation. Ultimately, it means that the organization will be more structured.

Having AA also helps to improve time-savings, as it is able to complete the whole process faster. The accuracy of the data posted in the system also increases.

In terms of cost, AA reduces the cost of hiring workers because the number of workers can be fixed after implementing RPA.

The most valuable features are object cloning, image recognition, assignment value, and automation for databases, OCR, PDF, Excel, and email.

Excel automation is especially helpful because a lot of small companies are still using Excel as their data storage.

Database automation is really important for executing report queries.

PDF automation is useful because a lot of companies still use PDFs as fillable forms. To automate a PDF, it uses the OCR function to extract data, from either a soft copy or handwritten-scan form.

Last but not least, the assignment value command is really needed to help with the manipulation of variable datatypes. Without this, it is quite hard to manipulate the data.

The assign value function is not there in the A2019 Community edition, which makes it hard for a developer to manipulate the data. For example, using a data table record, when I want to assign a value to a record variable, I am not able to assign it properly. I am only able to define a hardcoded value inside that variable, whereas the requirement is to put the value inside that variable dynamically using another variable. 

In the next release, I am hoping to have a feature where the developer can use a programming method like ".Double/.toString" to make programming faster. As it is now, one has to pull commands one by one for assignment.

Next, I am hoping that AA can have an explanation and directions for each command and how it is to be used by developers. For example, with the OCR function, it would be helpful to know what data is compulsory for the developer to enter, and what data is optional. By having guide like this, it would be more developer-friendly. This would be better for beginners who are using AA for the first time. 

We have been using Automation Anywhere for less than one year.

the stability of the studio is ok and some features is easy to use. but sometimes i feel to automate excel is quite hard and developer need to make many repetitive steps just to insert dynamic data into each cell in excel.Hopes in version 11.3 will have read range and write range function instead need to loop many times and set the cell one by one.btw, i like dictionary data type and impress with AA because no need to read file and just put the path it can already work. but i hope for dictionary variable data type also can support .xlsx file to save as dictionary and able to add dictionary key and value that outside from the file by able to add keypair value by assigning them  as temporary value during process.

Quickly scale to thousands of bots in the front and back office, no matter the type—attended, unattended, or intelligent automation.

The modern microservices architecture enables the platform to scale both vertically and horizontally, delivering fast ROI.

We do not yet have experience with customer support. We have been using AA for less than one year.

In another company, I previously used a different RPA solution. I have switched because I have changed companies, to one that is using AA.

To install the application is easy, but you need to prepare a few accounts during the initial setup. These include a Creator account for developers, a Bot Runner, a server, and a database.

We deployed with the assistance of a vendor team and we are satisfied.

Some of the factors that contribute to ROI are the low cost, ease of maintenance, and automatic updates.

This is a comprehensive automation offering with a scalable architecture and flexible pricing models. This keeps the RPA TCO low and you can automate with confidence.

We evaluated UiPath before choosing Automation Anywhere.

Overall, this is a great tool because it's easy to maintain and it can reduce hiring costs, leading to reduced overall costs in the future.

We are using this product for the development, running, and monitoring of automated processes. We are using IQ Bot for advanced tasks using cognitive technology.

Automation Anywhere has helped in automating business processes for simple to complex business cases. It also helped in understanding, learning, and discovering new automation ideas.

The features that I find most valuable are:

1. There isn't much scripting.
2. It is easy to learn and implement.
3. No prior programming knowledge required to learn and develop.
4. On the server-side, multiple developers working on a single project can save their individual works and have them stored in a single repository.

Custom models with advanced features can be included in the IQ Bot models for unstructured and semi-structured data.

We have been using Automation Anywhere for between eight and nine months.

We use Automation Anywhere to automate web-based administrative tasks. For example, we have a task to extract Excel reports from a site to gather issue tickets information, filter and compute the data, and store it to the SharePoint site. This is done manually and takes five hours to complete daily. Using Automation Anywhere, we created a bot that extracts the data from the site, filters and computes the extracted data to generate the report according to required output and format, and uploads the report at SharePoint.

With Automation Anywhere bots, we are able to cut down the manual efforts by 80% in generating Excel and Power BI reports, extracting and uploading files to various sites, and many other web-based administrative tasks. This also makes our report more accurate since it eliminates miscomputations of reports due to human error. Automation Anywhere also allows us to train our team members in creating bots of their own since it is very easy to use and has a user-friendly interface and it requires less coding.

The most valuable features for us are the Image Recognition and Object Cloning. We used this feature to automate our web-based tasks with repetitive actions or complex conditions. These features are very easy to use and do not require you to have deep knowledge in programming to understand since it has a drop and drag feature used to control it. It is also very reliable in recognizing images and locating objects on a web page, client software, or local files, so we have very little hiccups in completing the tasks with the bot we have created. 

The Web Recorder should also include a feature where the user can select what browser you want it to run since it is currently using the Internet Explorer browser as default. Some of our web-based systems are currently not compatible with Internet Explorer and can only run using Firefox or Google Chrome. Image recognition can be improved if it can still run the created bot in a different PC with different resolution sizes as it is currently very dependent on it and will not able to recognize the image you need if there are changes to resolution size.

I have been using Automation Anywhere for two years. 

The stability of the automations created using Automation Anywhere is very impressive. It provided us reliability in running the bots using Automation Anywhere where we have problems in using our previous RPA platform.

Automation Anywhere allows a very wide scale in terms of providing automations to our daily tasks that we thought were not possible before.

We previously have an RPA platform but it is not very reliable especially in recognizing images.

It lessens the FTE required to complete our daily task and provided more time for us to expand our capability to accept additional tasks.

I am not in charge regarding this matter.

No. Automation Anywhere was our first choice.

Our primary use case is the comparison of field-level capture status of English invoices done using UiPath Document Understanding, with a converted CSV header and table-format CSV file of invoices done using IQ Bot A2019.

Automation Anywhere (AA 2019) IQ Bot has improved efficiency and is very useful for the Conversion of Invoices to CSV files and JSON files to PDF boxes.

The most valuable feature is the conversion of PDF Invoices to CSV and to PDF Boxes.

The conversion time of invoices to JSON File should take less time using AA2019 IQBot, the report file creation feature should be added into IQ Bot A2019.

We have been using Automation Anywhere for the past four months.

Our primary use has been to automate a few mundane tasks in the organization, which really helped us in this COVID situation. As most of the people are WFH and we were not able to connect to each and every individual, it helped to ease everyone's tasks and ensure they were completed on time and without errors.

Because of this, our customers are happy and our vendors were able to help us in terms of meeting our customer satisfaction and not compromising on anything. This has become the new normal for us and we have started adapting to it.

Human hours are saved and are utilized in other tasks. Since we all are in a critical situation, our office was shut down temporarily and functioning over the cloud. Employees were facing several problems like network issues and we couldn't arrange things for them, so we ended up taking their tasks and start automating them.

This ensures that they were utilized in customer satisfaction roles and that the issues were not left unattended.

A few reports and emails were automated to communicate with customers because our US server was offline.

The most valuable feature is recording in the Control Room, as it allows me to chose what I want to have recorded, ensuring that I get the right thing on time.

All of the options are available in the control room and with the search capability, even a person who is not from a computer background can easily create bots.

Certain areas of the user interface require improvement. Most of the time, it's pretty easy to drag and drop the required field but it would much better if we had voice commands so that I save time instead of using my mouse and keypad.

It would be better if it were digitally designed so that users can feel the live experience as if looking at the exact interface, rather than the logo.

Replacing the list of search options with voice commands for each item would be great.

I would like like to see changes made to the appearance of the control room. Although we all love the brownish dark mode, it would be better designed with white and orange instead of the dark brown colour on the left side of the panel.

We have been using Automation Anywhere for two years.