Automation Anywhere Reviews

I start using automation anywhere for my first project to automate HR process. For HR, one of my customers uses a lot of manual processes in their company. They manually update reports in Excel and have a lot of use cases that trigger emails to staff.  Examples of emails are applications for training or requests to top management for approval.

By using Automation Anywhere, we can help our customer manage their data by connecting the Bot to the database and automate emails that are sent between staff and the top management.

When implementing RPA with AA for an organization, we can figure out the spaghetti processes and align the business process so that they become linear. This is possible because RPA uses rule-based automation. Ultimately, it means that the organization will be more structured.

Having AA also helps to improve time-savings, as it is able to complete the whole process faster. The accuracy of the data posted in the system also increases.

In terms of cost, AA reduces the cost of hiring workers because the number of workers can be fixed after implementing RPA.

The most valuable features are object cloning, image recognition, assignment value, and automation for databases, OCR, PDF, Excel, and email.

Excel automation is especially helpful because a lot of small companies are still using Excel as their data storage.

Database automation is really important for executing report queries.

PDF automation is useful because a lot of companies still use PDFs as fillable forms. To automate a PDF, it uses the OCR function to extract data, from either a soft copy or handwritten-scan form.

Last but not least, the assignment value command is really needed to help with the manipulation of variable datatypes. Without this, it is quite hard to manipulate the data.

The assign value function is not there in the A2019 Community edition, which makes it hard for a developer to manipulate the data. For example, using a data table record, when I want to assign a value to a record variable, I am not able to assign it properly. I am only able to define a hardcoded value inside that variable, whereas the requirement is to put the value inside that variable dynamically using another variable. 

In the next release, I am hoping to have a feature where the developer can use a programming method like ".Double/.toString" to make programming faster. As it is now, one has to pull commands one by one for assignment.

Next, I am hoping that AA can have an explanation and directions for each command and how it is to be used by developers. For example, with the OCR function, it would be helpful to know what data is compulsory for the developer to enter, and what data is optional. By having guide like this, it would be more developer-friendly. This would be better for beginners who are using AA for the first time. 

We have been using Automation Anywhere for less than one year.

the stability of the studio is ok and some features is easy to use. but sometimes i feel to automate excel is quite hard and developer need to make many repetitive steps just to insert dynamic data into each cell in excel.Hopes in version 11.3 will have read range and write range function instead need to loop many times and set the cell one by one.btw, i like dictionary data type and impress with AA because no need to read file and just put the path it can already work. but i hope for dictionary variable data type also can support .xlsx file to save as dictionary and able to add dictionary key and value that outside from the file by able to add keypair value by assigning them  as temporary value during process.

Quickly scale to thousands of bots in the front and back office, no matter the type—attended, unattended, or intelligent automation.

The modern microservices architecture enables the platform to scale both vertically and horizontally, delivering fast ROI.

We do not yet have experience with customer support. We have been using AA for less than one year.

In another company, I previously used a different RPA solution. I have switched because I have changed companies, to one that is using AA.

To install the application is easy, but you need to prepare a few accounts during the initial setup. These include a Creator account for developers, a Bot Runner, a server, and a database.

We deployed with the assistance of a vendor team and we are satisfied.

Some of the factors that contribute to ROI are the low cost, ease of maintenance, and automatic updates.

This is a comprehensive automation offering with a scalable architecture and flexible pricing models. This keeps the RPA TCO low and you can automate with confidence.

We evaluated UiPath before choosing Automation Anywhere.

Overall, this is a great tool because it's easy to maintain and it can reduce hiring costs, leading to reduced overall costs in the future.

I am using IQ Bots for invoice indexing for many clients.

My primary use case is extracting invoice details from different vendors for validation purposes. We convert CSV files to Excel for formatting and before A2019, I used to do all validations with VBA script. Now, with AA A2019, it validation very easy using Python. It is also very fast and efficient.

I have created Task Bots for many finance-related clients and they are also working very well. Recently, I converted all of my bots to A2019.

Automation Anywhere has improved my organization, OMFYS Tech.

We have implemented many processes in the organisation with RPA, as we had done with HR bots for different HR processes. From these, we made most of the demo videos that we show to our clients. It helps to discover new processess to automate and use in new projects.

The A2019 version is very stable for the processes that we make. On the other platform, we have projects using Java, Oracle, Python, and HTML, where we had automated processes when required.

I found the new feature of integrating Python and HTML the most valuable. Using this, we can get the DOMXPath dynamic for every HTML property.

On the other hand, Python scripting is very helpful nowadays. We just create a Python script and integrate it with the bot, which makes the work very easy and fast.

I like the IQ Bot very much, as most of my projects use it for invoice indexing purposes.

The recorder in the A2019 version is way ahead, as it allows us to use Chrome and other browsers to capture the object properties. 

The UI can be improved a little bit to make it easier for beginners to understand.

There are many commands called Actions that are very good but sometimes, I feel that it should be more comfortable to find and search for specific commands. There should be some type of hint or notification system about what actions are useful, according to the situation or part of the process that it is in while creating the bot.

The speed of the bot processing on a whole can be improved so that the bot can run in less time than the task or processes.

We have been using Automation Anywhere for one year.

Stability-wise, it is a ten out of ten.

I would rate the scalability a ten out of ten.

I did not use another RPA solution prior to this one. I started my RPA journey with automation anywhere only because it is the best available solution in the market.

This is a value for the money product.

I evaluated UiPath and Blue Prism but neither one had IQ Bot-like features. That's why I rejected them and choose AA.

My advice is not to think too much. Just compare the features then you will get to know why AA is the best solution of all.

We are using this product for the development, running, and monitoring of automated processes. We are using IQ Bot for advanced tasks using cognitive technology.

Automation Anywhere has helped in automating business processes for simple to complex business cases. It also helped in understanding, learning, and discovering new automation ideas.

The features that I find most valuable are:

1. There isn't much scripting.
2. It is easy to learn and implement.
3. No prior programming knowledge required to learn and develop.
4. On the server-side, multiple developers working on a single project can save their individual works and have them stored in a single repository.

Custom models with advanced features can be included in the IQ Bot models for unstructured and semi-structured data.

We have been using Automation Anywhere for between eight and nine months.

The primary use case of this solution is that we are automating repetitive processes such as daily currency calculation, data entry in the EPR system, email reading and sorting data, extracting data from webpages, and extracting data from invoices.

We also use automation for data massaging on Excel data, database connectivity, PDF data extraction, scheduling bots, and the validation of extracted data from webpage or invoices.

We use error handling to point out which of the bots are failing. 

We are using v11, A2019, and IQ Bot. 

With the help of Automation Anywhere, our organizational efficiency has increased. We have automated HR-related tasks such as CV shortlisting and salary slip generation processes. This has decreased our time consumption for these tasks.

We have also improved our clients' organizations by automating repetitive processes. With this, the ROI has increased and the overall time consumed by processes is reduced. We now use this manpower for other important tasks.

Human intervention is not required for most of the processes and also, they are auto-scheduled.

The most valuable features are data extraction and entry into webpages, extracting data from unstructured invoices, email sorting and attachment downloading, Excel actions, database connectivity, IQ Bot for extracting data from invoices, connectivity with ERP applications, as the REST and SOAP web services.

With the help of these features, we can automatically fetch data from invoices and websites, which is followed by the automated data entry into the webpage and ERP system.

Excel actions help us for automating work on Excel workbooks.

The A2019 Community version does not fully support Mozilla Firefox, as it has problems when you try to capture data from the Firefox window. 

I would like to see more features added in the Community editions to improve developer hands-on practice. 

When you try to capture an error snapshot in A2019, it's not capturing the proper data compared to V11. 

The Recorder action in the A2019 Community edition is not supported. 

If we refresh the window then it does not show the Chrome window title in the list. This only works on Internet Explorer.

I have been using Automation Anywhere for the last two years.

The technical support team was helpful at the time of installation and setup. Whenever we are stuck, the support team's help is very important.

I haven't used an RPA solution other than Automation Anywhere.

The initial setup was straightforward. With help of the Automation Anywhere technical support team, it is easy to set up.

We implemented using the vendor team. The level of expertise is very good, and they help very well.

The setup cost for this is onetime and licensing is based on your choice of product.

We evaluated Blue Prism and UiPath before choosing Automation Anywhere.

Overall, the product is very good where the repetitive tasks are more in manufacturing industries and the finance department. It is the best solution for any type of industry to automate their repetitive process, leading to increased ROI and reduced time consumption.

It is primarily used for automating manual processes in Project. Automation was carried out in a two-way process, downloading files from client email and scanning values from PDF file. Post these values were compared with thresholds and return mail is sent. Most of the process is carried out in the Windows environment and the Gmail suite is used as the target output location. It also included SAP application BEx for downloading the file as an Excel sheet and sent as an attachment to an email. This was all implemented in AA, and saved a few man-hours in Project.

It was helpful in managing manual task automations and innovative ways to be introduced to projects. It most benefitted us in converting daily routine tasks into automated processes at minimal cost with available infrastructure. This was the most valuable use, that it didn't cost clients infrastructure. Also, a daily status update of the process is sent through an email easily, updating all stakeholders with daily status. The overall features proved a profitable deal in implementing AA in Project.

AA control room is one central system to manage our tasks. We found it excellent to administrate. It was used for easy scheduling of process/task in Remote desktop. This helped to avoid manual intervention to trigger tasks. 

Also, various features like easy email and file reading eg: PDF, XML, etc were innovatively helpful to scan out values and use as variables in code. 

Another helpful feature is the easy command sidebar provided, where we can easily drag and drop a required command.

The accuracy in Web Recorder needs to be improved, defective outputs found most of the time(not sure if is a website side issue). 

You cannot add dynamic variables in PDF scanned values, hopefully, this can be added as a new feature in future.

Integration with most-used email applications eg: Gmail, Outlook, etc for ease in sending mails without any configuration of port or hostname. This could help to concentrate on actual problems, instead of spending time to figure out port and hostname for sending or receiving emails.

I have been using AA for the last five months. 

Recognizable stability observed in tool with various tasks performed in parallel.

Scalability may vary situation with each situation. According to me, most of the time we will get expected results with substantial capacity of computation in the process.

Customer and technical support both were supportive and were able to provide solutions quickly.

We used Blue Prism and the reason we switched was because we found more ease in using features and less documentation required compared to Blue Prism.

Complex, since there are multiple applications involved, SAP, EMail through Gmail suite. Setting up an application in remote desktop with access to SAP and emails. 

In-house.

Our ROI is 22.81%.

License for AA, before investing in infrastructure list out and analyze the current setup, since AA can be implemented at a minimal cost as well without extra infra/setup.

We previously used Blue Prism.

Our primary use is to provide a digital solution with a view to delivering robust, time-efficient, and error-free solutions to business customers. The requirements for every customer are quite different depending upon their return on investment measures, the need for automation in their organization, etc.

Other than that, I as an individual have found a fondness towards the product, which helps me automate all of my day-to-day activities. They are monotonous and the bot can jump in and make my work life such that I can breathe a little easier.

My environment varies from customer to customer.

Automation Anywhere has not only my organization but several customers as well. Particularly the organizations from the automobile industry have benefitted from AA in their vision to transform their business objective towards the path of digital transformation. 

In fact, there are more than 25 customers that we have or will have partnerships with. These groups are willing to invest more in automation so that their valuable resources are not wasting their time and energy with monotonous work. Instead, they are better utilized in improving their employee value and thus helping the organization grow.

It is very difficult to automate Telnet and Terminal screens using Java or Python. Automation Anywhere has made the automation of these processes pretty much hassle-free and easy to use.

The robust and flexible nature of the product gives it the capability to automate almost all rule-based processes in each and every ERP application that is currently available in the market.

Another added advantage of this product is its capability to automate web-based processes and its ability to automate all processes without compromising a single bit on security.

As a developer, I would like to have copy commands available from one bot to another. It is a tedious task to write the same snippet of code in different bots again and again, whereas I could simply copy and paste the patch of code, like in the older versions.

As a business user, I would like to have a feature wherein the bot is run on demand, whenever an email with a specific keyword or whenever a specific person sends an email to the bot's email address. Thereby, I need not worry about setting up a schedule in the WebCR.

We have been using Automation Anywhere Enterprise for two years, and the A2019 version for five months.

The software can automate almost all web based or desktop based applications. Its wide range of commands makes it possible to automate almost any rule based process with ease. 

Scalability is pretty good as it covers pretty much all of the applications and almost all processes can be automated.

More often than not, I have a quick response from their support team. Hence, I would say I am pretty much happy with the way they are organized as a support team.

I have always been a user of Automation Anywhere and did not work with another RPA product.

The Express mode installation is pretty straight forward. However, the SSO (Single sign-on) enablement, which is a requirement for many customers, is a bit complicated because the certificate needs to be installed.

For customers, we have the Automation Anywhere team to support us in case we need any assistance. Otherwise, we do the installation on our own.

As far as the expertise of the Automation Anywhere team, I must admit that they know their product and are very skilled at it.

I think the organization has been making some real profits with the help of this product, although I don't really have access to the numbers.

My organization had a partnership with Automation Anywhere and hence did not have much of a choice.

We have so many use cases. One of them is in finance. We have a finance portal where the team updates the billing records. Based on the Excel input, the file bot creates entries in different modules based on conditions. One error bot maintains a log. It takes value input dynamically and the tool is very flexible so in case of any changes in the future, the developer or user doesn't have to change the code. They can do it with the help of configurable files. At the end of the process, the bot sends an intimation mail to the end-user with the bot execution status.

With the help of Bot, it has increased the productivity of the current process and we do not need to spend more time on error resolution and rectification.

While doing processes manually, the user has to manually open all the Excel files and needs to check each and every row one by one to check a few validations and conditions. For that, the user has to filter all the unique records that were very time-consuming. In case of invalid records, the user has to manually update a few fields into that. Now, with the help of Automation Anywhere Bot it's being handle automatically, and work that would take one week is now being completed within an hour.

There are many valuable features available but the Automation Anywhere learning portal has very good learning materials and videos in place which is very user-friendly and can be learned easily.

From a Commands perspective, below are some most valuable features:

1. Metabot (User can develop the code offline just after capturing the screen, easy to drag and drop commands, reusable, and easy to use).

2. Object cloning (helpful to capture most of the controls with its Object properties)

3. Excel operations, Emails, Default Error handling features, Version control, etc...

Many clients use the Citrix environment but AA has very low functionality to automate a Citrix environment.

I would like to see improvement in advance Excel commands like lookups, Pivots, etc. 

After changing the name of the ATMX file, the developer has to remap all the variables again manually at all place and it does not auto handle the renaming of ATMX or variable. In older version 10 it worked fine but from version 11 due to enhancement, this function does not work and faces issues during the development.

I have been using AA for the last three years. 

Automation Anywhere is the best in terms of customer service/technical support. 

We have used Ui Path, Python with Selenium. Automation Anywhere provides effective training videos and material which helps users to understand the tool easily and we can easily drag and drop commands to automate with a user-friendly user interface. Automation Anywhere also has better customer service support.

The initial setup was easy with the help of Automation Anywhere team support.

They're very flexible around pricing and licensing.

We have evaluated Blue Prism, Ui Path, and Workfusion.

Within just a few years Automation Anywhere has different versions and closing their support to the older version soon. Migration of each bot to a new one becomes a bit difficult for clients.

Automation Anywhere should have a single and stable version which can be easily accessible and easily migrate the processes.

Our primary use case is for invoice processing. It's a constructive tool that eases my work in desktops as well as web automation. The basic idea is to fetch the data from an Excel and use it as input for the desktop app and then the end result will be used as output and restored back in Excel to create records. There are innumerous functions available in the tool such as creating meta bot, keystrokes, error handling, email automation and many more. The repository is very manageable. The tool is quite feasible and easy to understand even for non developers.

My organization has many projects that use RPA tools for their use cases such as Ui Path, Workfusion, Blue Prism and Automation Anywhere. I have been working on a project that uses Automation Anywhere. AA has been a useful tool after a lot of research among business analysts and developers. Since many of my company's employees are trained in AA it is set to be a prodigious tool. Many of our tasks are automated using AA and due to ease in handling, it becomes the first choice in terms of RPA tool.

AA provides multiple features such as Windows actions, Database actions, Conditional Actions, Files/Folder Actions, Loop actions, Internet actions, and Clipboard actions. I have used mostly all of these features. The one feature which I found interesting is Internet actions. Compared to other RPA tools available in the market, AA is highly encrypted. On the cloud and virtual machines, it is highly scalable. Unattended automation is a key feature in AA. It serves as a tool that gets easily integrated with other platforms. Quick coding is what attracts me.

AA has many features but the issue is with the loss of overhead on computing resources. For example, if the bot is encrypted, the bot should decrypt it first then act accordingly. If there are issues with the logic in the bot, there will be a lot of computer memory overload. There should be an additional feature for cloud functionality.

Also, there should be an improvement done in Citrix automation.

There should be a bit of a pricing cut down as other RPA tools charge only for bot runners. If any new features been introduced it would be a delight for many developers like me.

I have been using Automation Anywhere for almost a year.

It was quite informative and helpful.

The initials steps are quite straightforward and the support desk has been helpful.

I have implemented through in house only. But the vendor team helped us in developing use cases.

I would like to highlight that AA has a bit more pricing range compared to other RPA tools. AA charge for control room. They charge for bot runners.