Automation Anywhere Reviews

My primary use case starts with downloading an inventory file in IE and then storing it in the database. This uses DB variables that interact with the banking application.

Through its automating system of generating quotations, it is much easier for us to track back the same customer data. It is giving us a real-time capability for generating reports.

Automation anywhere has equipped us with amazing tools including Bot Insight, IQ Bot, Discovery Bot, etc. The Discovery Bot is used to search the entire task in the system that can be automated. It keeps much value in our organization.

Extracting PDFs is very easy using Automation Anywhere. Its strong points are that it is easy to use, easy to deploy, easy to share, and has multi-user support. Different devices can be used to execute the bot.

The Bot Store provides some utilities for free, which can then be integrated into my workflows easily.

Using automation has reduced between five and eight FTE in our inventory download and update task. This is more generic to the RPA space than AA specifically, but we tried to automate a large, high FTE, end-to-end process as a POC.

AA is user friendly.

The most valuable features are the web recorder, which is used to extract structured table data, the Metabot to handle smart process automation (SPA), Object Cloning, variable assignment, and Message boxes.

IQ Bot is a unique offering from AA that allows you to extract information from semi-structured documents like PDF invoices, using built-in ML. The ability to train documents and easily review any that fall outside of the model is excellent.

AA has good coverage in terms of out-of-the-box functionality for bot development and management. A2019 has some great new features that take this further, such as the ability to create custom commands for your organization, which helps code reuse and development.

Comparing the code from dev to QA or production should be in some easier way.

Pausing the bot and resuming it in Metabot should be easier.

The Control room audit logs should be moved to an archive for those that are more than six months old.

The error handling capability is good but we are facing difficulties when there are multiple tasks in the same project. I want to be able to handle errors that occur in sub-tasks and it would be better to introduce a global error handler so that we can debug all of the relevant tasks.

I would like to have a project sharing hub like GitHub, inside of the tool, which will help to consolidate project files post-deployment.

I have been using Automation Anywhere for the past four years.

We experienced continuous bot disconnections in our environment. Once we validated it with the AA support team, they suggest for version upgrade and it solved our problem.

The technical support team has good knowledge of the product. They understand problems well and then provide solutions. 

My recommendation would be to start with some simpler processes. This will build your capability and understanding far more quickly. Automating processes that utilize a lot of different web applications can be tricky without additional input/error checking. Be sure that your code is resilient enough to ensure inputs get transcribed accurately and pages/content are loaded before executing more lines of code.

In one of my insurance domain processes, I need to extract the details of customers from an input Excel file and I need to update details like Address, DOB, and Names, all based on their requests in a web-based application.

With respect to our environment, we used Excel commands for doing operations and we faced a few Excel issues in production. Everything was fine in Dev and QA. Then we used Excel as a DB and it provided a permanent resolution.

This product has helped us a lot by improving and growing the business in different domains. Initially, when we have started RPA with AA, we implemented it for only one domain. Now, we are in a position to automate most of the processes across domains.

In V10 and V11, most of the Windows and web-based commands are helpful. We mostly use the Database commands in order to make the process faster and more secure, rather than using Excel or a CSV for reading the input files.

When we think from a business perspective, business applications are more compatible with their specific browsers. Let's say one of my customers is using Firefox, which is the most compatible browser for their application, when we try to automate that with AA, we don't get accurate and stable results. They need to make the AA stable across all browsers and I hope to see it fixed in the next version.

As I mentioned, if we don't close an Excel file in a safe manner, then when we try to open it or another Excel file in the same place, most of the time it will lead to issues. As we are working with unattended automation most of the time, no one will be available to take care of those issues when they happen

I have been working with Automation Anywhere for the past four and a half years. I have worked on versions 9, 10, and 11. Currently, I have started working hands-on with A2019. You are moving to A2019 very soon. 

AA is not stable across all different browsers.

RPA is what I have been working on since my career started. 

I can suggest Automation Anywhere.

I tried multiple options but I found that Automation Anywhere has better options when compared to all of the other tools.

Our primary use case is for the automation of output reports in Excel.

It improved the task performance at a team level and improved productivity.

MetaBot is one of the most useful features. 

It should be easier to use.

I have been using AA for five months.

Our primary use case is for automating daily routine jobs, where I have saved a lot of time. I have enhanced my automation knowledge. We have automated the daily reports and it will trigger automatically once jobs are completed from the backend database which has saved a lot of extra work for our team, saving workforce and time. 

The implementation of the bot is easy and can be built in less time when compared to the other automation tools. No coding knowledge is required to build the Automation bot. It's very as simple, easy to use, and maintain.

We used to do many daily routine checks and jobs. We have implemented the automation knowledge which resulted in good productivity, time-saving, and extra efforts being reduced. It has saved a lot of extra work which we used to put for manual report sending. Implementing the bot is so easy that a new joiner can learn it within weeks. You don't need coding knowledge which helped us a lot because many other automation tools require good coding knowledge to develop a bot. The password security feature helped in securing the passwords.

Easy to use, high scalability, password security features, easy access, etc. There is no coding knowledge required which helped us a lot because many other automation tools require good coding knowledge to develop a bot. 

The password security feature helped in securing the passwords. Implementing the bot is so easy that our new joiner also can learn it within weeks. It helped us in testing the application end to end without any errors. Record and playback features helped in making our work less and efficient.

The debugging tools need to be included, for where and why it has failed to execute the bot in a clear manner. Maintaining the bot is a little tough sometimes during a failed issue. If Automation Anywhere is developed in a real-time environment, we can do daily routine our home routine jobs much easier. I am learning a bit daily day by day. 

Automation Anywhere can also be improved in machine learning and artificial intelligence. It would make our lives easier.

I have been using this for the past six months.

Good stability.

The scalability is good.

I have used Selenium and now i am trying to switch to AA.

I have evaluated a few other tools, UFT and Tosca.

We use Automation Anywhere for automating our processes.

Automation Anywhere improved our organization since it saved us a lot monetary value.

SMART Automation Technology is the most valuable feature.

The IQ Bot could use improvement. 

I have been using AA for 13 months.

We primarily use this product for Web Applications, Outlook, and Excel.

It helped to increase productivity in a commendable manner.

The most valuable feature is PDF automation, where we can automate templated PDFs with almost 100% accuracy.

DOMX path support for identifying the web elements is helpful.

The Control room features, such as pooling devices, Queues, and the secure environment, are also valuable.

Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version. 

We have been using Automation Anywhere for two years.

Relatively the installation is complex compared to other competing technologies. Lot of things has to be worked around for Control room setup and for starting the bot development like user creation and specific roles getting assigned etc... 

I've installed it on my own using installation guide. But a lot more things are involved while installing

The ROI on major bots has been phenomenal.

I have used AA to automate window-based applications like SAP, Microsoft Dynamics AX, Database, Microsoft Office (Excel, Access), CSV/TXT file, folders based operations, etc. When it comes to web-based applications, AA really shines. Automation applications Share-point, Blackline Reconciliation, Agile point submissions, and Web-based reporting exercises are in real-time.

When it comes to the database AA also works pretty well with SQL and Oracle by executing CRUD queries.

Automation Anywhere has improved my organization by automating many rule-based and nonjudgmental processes in domains like telecommunications, human resources, financial services, and daily or monthly reporting. The deployed bots/automation helped the organization in terms of errorless progress, meeting SLAs in time, 24/7 working hours, reducing dependencies from the human workforce, and FTE realization.

The realized FTE was deployed in more of a complex process and the employee utilization also improved. 

Out of all the features from Automation Anywhere version 11, IQ Bot, is the most valuable feature because it helps us in the conversion of semi or unstructured data to structured data which made it possible to automate a lot of complex processes.

Other than the IQ Bot, the below commands in the task bot also shine in a very useful and reliable way:

Excel Spreadsheet Commands, Database Commands, API Integration, Credential locker management feature and Workload management feature.

The Automation Anywhere Control room component features can be improved, as of now it contains too many roles and rules which makes it confusing to use it.

They should make it more simple because a lot of times I have to go through the user manual while dealing with the Automation Anywhere Control Room.

I always wanted a python and javascript editing console in version 11, which I later found in A2019. Earlier, only Run script command was there to directly run the scripts which somehow creates one additional dependency to the solution.

I am using AA v11 for three years and A2019 for the last two months.

Its pretty nice actually. AA is very stable with Windows-based applications.

When it comes to scalability, the mini bots comes into the picture and helps us to scale the automation. 

It was very satisfying.

I have used Blue Prism as a primary automation tool but due to the limitation of commands/stages the organization considered AA as a primary tool. 

It was very easy to install since it automatically validates if all required files are installed in the machine or not.

My organization is partners with Automation Anywhere.

I am just a developer so I have no idea about ROI.

I do not have that much knowledge about cost/pricing or licensing details.

I worked with Blue Prism also.

I am pretty impressed with the A 2019 version.

We have automated desktop applications, web applications, SAP applications, invoice processing through IQ Bot, as well as other projects. We have been achieving high accuracy with a maximum success rate.

The product is simple to use and provides a good base of functionality out of the box to cover most automation scenarios. It is also very extensible in that additional functionality can be added through the use of class libraries and APIs.

I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities. We simply train the Bot by uploading sample files, and it then begins classifying, processing, and extracting the data within a short span of time. We can easily train the bot to extract the required fields, and we are processing tons of invoices using IQ Bot in a fraction of the time. This has saved our company lots in terms of both costs and manpower.

Working with Automation Anywhere is very easy in my environment. The automation is built with easy workflows and commands, which are user-friendly, even for people without a programming background.

The biggest advantage that Automation Anywhere provides is the Bot Store, where we search the existing bots and download relevant ones for our own use. These are very helpful in our automation because they are done very fast and deploy in a short time.

They bring out new or enhanced functionality on a very short cycle, which is great, although a criticism would be sometimes new features are released so quickly they can sometimes be a little buggy.

We have been faced with inconsistent error handling during the bot development stage, which is something that should be improved. The error handling is generally good, but the problem arises when developing multiple tasks within the same project. Specifically, I want to handle the error that occurs in a sub-task, as we have to ensure that all of the relevant tasks are completed properly in order to continue the process.

I would like to see a global error handler introduced, which will explicitly handle errors over the entire project.

I would like to have a Project Sharing Hub, similar to that of GitHub, but inside the tool. This would help with consolidating all of the project files at the end of the deployment.

We have been using Automation Anywhere for one year.