Avigilon Alta Aware Reviews

In my company, we started with Avigilon Alta Aware for the deployment process related to our electric vehicle charging parking lot. The product consists of cameras meant for typical surveillance.

Previously, there were only some cameras in my company, and now, with the product, there are more cameras. With the product, my organization has been able to improve the visibility of specific areas because there are additional cameras available for use now. The product is cloud-based, which helps users in most scenarios, as it becomes easier for them to be able to monitor through cameras without having to install specific applications, offering a better user experience.

Honestly, I don't know whether the product is any different than any other cloud-based product. Some analytics are available in the product, but in our company, we have not enabled the analytics-related functionality offered by the tool because we are just testing out the platform, which doesn't really prompt us to dig into the nitty-gritty concerning the solution. There should be more analytics-related functionalities available in the product than competing brands, but we haven't dove into any of that yet.

Nothing stands out to me in the product where I feel that a certain aspect or area needs to be fixed. It seems like a pretty solid product right now.

Edge recording works just fine on the product. In the product, pulling the video is fine as long as you have enough bandwidth.

The product doesn't currently allow users to change the resolution and frame rates of the cameras. From an improvement perspective, the product should allow users to change the resolution and frame rates of the cameras. In the portal, you can't change the resolution and frame rates of the cameras, though I believe you can go into the camera and change it. I don't understand the use of providing a solution to users as a cloud-based product without an option to make changes.

If the product offers an on-premise version, then a lot of money can be saved since you can save a lot on maintenance. Products, like Avigilon Alta Aware, are server-based hardware, so you don't have to worry about having to update or worry about the software part or about Windows updates. If the server goes down, then you might get stuck because the product does not do the recording, but there is nothing to worry about since 50 TB of space might be available, which can easily cost you 15,000 USD, making it very expensive.

I have experience with Avigilon Alta Aware.

The stability of the product so far has been fine. Stability-wise, I rate the solution a ten out of ten.

I don't think it's a really scalable product. I think it's perfect for small to mid-sized businesses with less than 30 cameras.

Scalability-wise, I rate the solution a four out of ten.

You can add as many cameras as you want, but there is no grid format to make it easier to view it with a bunch of cameras, and there is no way to partition them and segment them into different areas.

I have barely contacted the solution's technical support, but when I do, they know what they do and are helpful. I rate the technical support a ten out of ten.

Positive

My company deals with a lot of vendors like Hanwha, Panasonic, and Amazon. My company needs to test the products from Avigilon Alta Aware as we operate as a reseller and an integrator who installs the solutions for our customers. Every customer is different, so we like to be able to test out these new platforms and check if they are a fit for someone who didn't have a good product before. The product seems like a tool my company could offer to some of our budget-minded customers.

The ease of deployment I experienced when it came to the solution was excellent.

My company does evaluate other options apart from Avigilon Alta Aware most of the time. Genetec offers a product that is very similar to Avigilon Alta Aware, but it is not as functional as the latter.

The platform's usability can be considered top-tier since even a three-year-old child can use it.

I would suggest those planning to use the solution get a camera firewall.

I rate the overall tool an eight out of ten.

We use Avigilon Alta Aware to support multiple companies with offices in Montgomery and Mobile, Alabama's different RSA (Retirement Systems of Alabama) buildings. We use it to build access levels for the elevators to their offices, bathrooms, parking decks, closets, or storage rooms.

Avigilon Alta Aware has greatly improved our organization compared to the previous system. Avigilon Alta Aware is very clear and concise with what you're doing and how you're trying to find certain things. I found little tricks here and there that make it faster to build out something.

The most valuable feature of Avigilon Alta Aware is its ability to be used for mass servers to keep and store all the data for multiple companies under RSA. The solution helps us make individual cardholder ID names for several people with the necessary access. When we make new IDs for them, we can automatically have all the access they need on it, and we just type their name and fill in their information.

The solution’s technical support could be improved.

Avigilon Alta Aware should add more features that can be useful for big-scale companies or make it a little easier to build out the elevator access levels. We should be able to click on an access level and then pull up the camera that's attached to it.

I have been using Avigilon Alta Aware for three years.

I rate Avigilon Alta Aware a seven out of ten for stability.

I rate Avigilon Alta Aware an eight or nine out of ten for scalability.

I rate the solution’s technical support a six or seven out of ten.

Neutral

The solution’s initial setup was straightforward.

Around 10 to 20 people were involved in the solution’s deployment.

We have seen a return on investment with Avigilon Alta Aware. The solution helped us save a lot of time. Sometimes, we'll have people hit gate alarms. The solution allows us to easily go back and zoom in on their tag number and pull that back up in the other system that we have to connect back to see who owns that tag. Then, we can ping them to say they must pay money because they hit the gate alarm.

I am using the latest version of Avigilon Alta Aware.

Overall, I rate Avigilon Alta Aware an eight out of ten.

I use Avigilon Alta Aware in my company as a cloud-based CCTV system.

The most useful feature of the solution stems from the fact that it has all the CCTV features, but the most valuable one is its single sign-on capabilities. The tool also has a search feature that allows users to geofence an area. If someone walks into the geofenced area, the tool sends an email to the user, which is a nice feature.

As of now, single sign-on capabilities are available for most systems in the organization since it is easy to hold just one user code and have a single sign-on for all the applications. The concept of single sign-on wasn't widely supported in the past for CCTV systems, but it has been supported for the last twelve months.

The product is pretty good at the moment, but I did not find anything that needs to be improved. The product does what it says it can do.

The product has many features at the moment, so I can't pinpoint any features that could be improved in the tool. The product seems to offer everything that all the CCTV manufacturers can, like counting people and such related stuff. I think it is a pretty good product. I am happy with the tool's features, so I don't see anything that could be improved for the use case I have in my company. My company uses a pretty small system. If my company had a couple of thousands of cameras, then maybe we would have had some issues. For small-scale usage, the tool was perfect.

I am sure there is a limit to the product's scalability, and because of this, I feel that it would not work well with a very large system. The scalability of the product for large systems needs to be improved.

The only problem with the solution lies in the area of recurring yearly licenses, for which the solution does not provide any reminders to users stating that they need to renew their licenses. If you don't remember that you need to renew your license and it expires, you will lose access to your systems. There were no issues with handling a small number of cameras.

I have been using Avigilon Alta Aware for a year and a half.

It is a very stable solution. My company never had any issues with the stability part of the product.

My company did not try to use the scalability feature of the product. The product does seem to be scalable.

The scalability of the product is definitely good for small to medium-sized systems.

Around 20 people in my company use the product.

The product was used only in one location.

My company did not interact with the technical support team of the product.

My company did not previously use any other solutions, but I have experience with a lot of products since I have been in the security industry for many years.

The product's initial setup phase was very straightforward when you get access to the cloud application.

Once the software is deployed, the solution can be deployed in a couple of hours.

Only two people were involved in the product deployment process.

Our company's in-house team carried out the product's installation phase.

I have seen an ROI from using the solution, especially considering it was a reasonably priced solution that could be deployed as a cloud-based tool.

The product's price is reasonable. There is a recurring license fee per camera per year.

The benefits of the product stem from the fact that it is a tool that is user-friendly and allows you to work with multiple manufacturers of cameras, so it is not something that just one manufacturer manufactures. You can use the cameras from multiple manufacturers.

The product did not require any maintenance.

I am confident in the tool's stability and user-friendliness, so I suggest others use it.

I rate the overall tool an eight to nine out of ten.

I use Avigilon Alta Aware in my company for surveillance and access control.

The clients are satisfied with the product and quality of our service. So we have made real impact in terms of Cooperate Security 

Video Analytics Support. You rarely find any product supporting the same. The ability to count people in a room, the ability to identify an odd person or item. It's just wow.

The tool is very expensive, making it an area of concern where improvements can be made.

I have been using Avigilon Alta Aware for six months. My company is a customer of the solution.

I have not had any issues with the product. The product is stable as long as your network is stable.

In Kenya, my company provides the solution to around 40 banks, so the tool requires around 40 administrators.

I have experience with the solution's technical support. I rate the technical support an eight out of ten.

Positive

In my company, we integrate TruVision Software with Avigilon Alta Aware.

I am a technician who installs software, so I found the product's initial setup phase to be easy.

For small premises, like an office place, the deployment of the tool takes a day.

The solution is deployed on an on-premises model.

The product is worth every of your penny.

The tool is very expensive.

I recommend the product to first-time users who plan to use it. It is easy to integrate other systems with Avigilon Alta Aware. It won't be expensive to integrate other systems with Avigilon Alta Aware.

Avigilon Alta Aware is a good system that can be considered dependable by its users.

I rate the overall product an eight out of ten.

We sell and also use Avigilon Alta Aware as a CCTV system.

The product helps our customers in smart video analytics. There are many search options, including color, motion rate, pixels, etc.

This helps the customers to identify unwanted incidents and prevent them. The GUI and controls are user-friendly and intuitive.

It is a complex and fairly optimized solution. The system is reliable in terms of hardware. (Cameras, NVR's, ...)

Out of the box experience is very pleasant with all the features & settings already pre-configured. In my opinion, it has the best technical support services that outperform every other vendor.

There is not much to improve.

If there is anything to improve, Avigilon team is willing to help/fix what is critical.

We have been working with Avigilon since 2017.

Avigilon Alta Aware is stable. I haven't encountered any stability issues.

We provide support for many Avigilon Alta Aware customers. It is scalable. We can cluster multiple servers, that allows the user to create an enviroment which is highly redundant. This minimizes the downtimes.

The technical support team resolves the issues on time. They are devoted to the work. They listen to the customer's problems and help as much as possible.

Positive

We have been working with Dahua DSS Pro and multiple free VMS softwares. Compared with other brands, Avigilon Alta Aware is reliable and has excellent technical support services.

The product is deployed on-premise 99% of the time. The initial setup process is simple. We install the additional software, configure it, and ship it to the customer. They connect the cameras, and we assist them remotely. It is straightforward and takes an hour or two to complete, depending on the requirements.

It is easy to maintain as well. We can call the technical support team if we need any help.

The platform generates an immediate return on investment.

The product is expensive but brings an outstanding value for pricing.

I rate Avigilon Alta Aware a ten out of ten. I advise others to request a demo license from the technical support team.

We mainly use it for identity management, including cardholders and visitor management. So, credential management, identity management, and visitor management are our use cases. 

We register people in Avigilon Alta Aware, and their data goes into the system. We then use it to grant access to specific areas using readers.

It's cloud-based, so it's easy to use from anywhere. You just log in and view activity based on your permissions. 

It's also easy to configure, with simple interfaces for managing panels and readers. Other access control systems can have complex settings, but Avigilon Alta Aware is more user-friendly.

The door-opening APIs. We can embed them into user applications, so people can open doors without physical credentials. They just click a button in our app, and we use the API to open the door.

The user interface is a little basic. It could be more modern and make it feature-rich.

I have been using it for two years. 

I would rate the stability an eight out of ten. It is a very stable system. 

I would rate the scalability a seven out of ten. 

The customer service and support are very good. We have an online portal where we can chat with their support team, and they're responsive.

The initial setup was straightforward and not complex at all.

Our primary business isn't to use these systems ourselves; we deploy them for others. We do use other access control systems, but Avigilon Alta Aware stands out for its user-friendliness.

Avigilon acquired OpenPath, which is now under the umbrella of Motorola. Both OpenPath and Avigilon Alta Aware are very user-friendly.

It's a good, secure, cloud-based system that's easy to configure and use. It has features that can enhance security, and it offers secure channels for information transfer. I'd definitely recommend it.

Overall, I would rate the solution a seven out of ten. 

Avigilon Alta Aware is an easy-to-use solution with easy installation. 

The product needs to synchronize faster. 

I rate Avigilon Alta Aware's stability an eight out of ten. 

I rate the tool's scalability an eight out of ten. My company has 30-40 users. 

The solution's support team is very fast in their response. 

Positive

The tool's deployment is easy. 

I rate Avigilon Alta Aware an eight out of ten. 

I use Avigilon Alta Aware with seven servers and additional cameras, including a server with six terabytes for 200 IBM cameras.

I like how the Avigilon system works with Azure and lets me manage different cameras like Dallmeier. 

Overall, the product works very well. However, about a year ago, one server went down because of a damaged hard disk. But we replaced it and added it to the setup, and everything has been fine since.

I have been using Avigilon Alta Aware for two years.

Avigilon is usually stable. There were no major issues in the last six months. 

I would rate the scalability as a ten out of ten. We have ten users of the product at our company.

If you have some experience, configuring it isn't hard at all.

It is quite expensive.

For new users, my advice is that Avigilon Alta Aware is excellent and secure. It is user-friendly, especially for managing different cameras and systems. Editing camera settings is straightforward. Overall, I would rate Avigilon Alta Aware as a ten out of ten.

We use the solution in government locations in Georgia. We use it for analytics.

We have installed the solution for a VIP customer last year. Archiving and failover are the best features of the product. We chose the solution because of the warranty and after-sales service.

We had some issues with the motherboard. We called the support team to replace the motherboard immediately. The product also makes scan errors.

My organization has a partnership with the product.

The tool is stable. We have around 50 users.

The support is great.

Positive

The initial setup is easy.

The solution is a bit expensive.

I recommend the tool to others. Overall, I rate the product an eight out of ten.