My company uses Azure Stack to host the records management software.
General Manager at Advance Record Management
Though the solution offers great features like scalability and ease of use, the setup phase needs to be made easier
Pros and Cons
- "The product has remained stable so far in our company."
- "I feel that Azure Stack has so many different variables which are not very clear...In general, the initial setup phase of Azure Stack is an area with concern that needs improvement."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are scalability, ease of use, and its ongoing maintenance process that takes away a lot of trouble when one has to do an on-premises installation.
What needs improvement?
I feel that Azure Stack has so many different variables which are not very clear. Unless you have a great deal of knowledge or a really good integrator, you may encounter a few surprises when you begin with the implementation phase of Azure Stack. In general, the initial setup phase of Azure Stack is an area with concern that needs improvement. The initial setup affected me the most from the point of view of the cost structures related to Azure Stack.
I can't comment if I would like to see any additional functionalities added to the solution since I currently don't use even 10 percent of its capabilities.
For how long have I used the solution?
I have been using Azure Stack for six months. My company just uses the product internally.
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What do I think about the stability of the solution?
The product has remained stable so far in our company.
What do I think about the scalability of the solution?
It is a scalable solution.
There are around 30 users of the product in our company, and I get it to the needs of approximately 250 clients of our company who use the solution.
My company does not necessarily plan to increase the use of the solution in the near future. The usage of the solution will organically grow if required.
How are customer service and support?
I have faced no issues with the technical support provided by Microsoft. I haven't had direct contact with Microsoft since it is the vendor from Microsoft that provides me with good technical support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I currently use Fortinet FortiGate.
I haven't previously worked with products similar to Azure Stack since every product in our company was deployed on an on-premises model.
How was the initial setup?
The solution was initially deployed on an on-premises model, and currently, my company is shifting the product to the cloud.
The solution's implementation phase took place over a span of approximately two and a half months.
People from Azure managed the deployment of the solution in our company from their end, so I don't know the efforts people put in to deploy the solution.
What about the implementation team?
I have a consultant who takes care of the deployment, configuration, and migration part of the solution. I haven't faced any issues with the solution's deployment, configuration, and migration phases since I got help from a third-party integrator, who was very helpful.
What was our ROI?
I have not seen any return on investment from the use of the solution in my company.
What's my experience with pricing, setup cost, and licensing?
Azure Stack's price falls on the higher side of the spectrum. The licensing costs for Azure Stack in our region range somewhere between 40,000 to 50,000 USD. Though my company makes monthly payments towards the licensing costs of Azure Stack, I have plans to purchase a three-year plan in the future. The licensing costs for Azure Stack include the cost of the additional facilities it provides, like maintenance and support.
What other advice do I have?
I am satisfied with the overall product.
I recommend those who plan to use the product in the future to do their homework and learn everything about it before purchasing it.
I rate the overall product a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Principal Enterprise Architect at a tech vendor with 10,001+ employees
A portfolio of products that extend Azure services and capabilities to your environment of choice
Pros and Cons
- "One of the features I really appreciate is the Hybrid Cloud Extension UI."
- "One aspect that I consider a drawback is the cost associated with Azure Stack, as its deployment expenses tend to be on the higher side compared to other solutions."
What is our primary use case?
We primarily utilize Azure Stack for hybrid cloud deployments, mainly for scaling up compute resources quickly when needed. This involves spinning up instances on the public cloud, specifically Azure, to manage workloads distributed across on-premises and the public cloud. Additionally, we employ Azure Stack for certain floor-based or edge computing solutions, particularly in locations such as factories, to store, maintain, and support specific operations.
Azure Stack serves a crucial role in our hybrid cloud strategy because we can't place all our data in the public cloud for various reasons. One key use case for Azure Stack is data localization, especially in countries like Australia and Denmark where strict data regulations are in place. For applications and data that cannot leave the country, we rely on Azure Stack to maintain and manage them locally. Meanwhile, for other workloads, we leverage the public cloud, predominantly Azure, to meet our requirements.
What is most valuable?
One of the features I really appreciate is the Hybrid Cloud Extension UI. It simplifies the management of workloads across on-premises, public cloud, and edge locations through a single interface. This functionality streamlines the management process for me. Another aspect I find valuable is the consistency Azure Stack offers. It provides a uniform experience, from service names to user interface, whether I'm working in the cloud, on-premises, or at the edge. This consistency is crucial in managing various deployment scenarios. Lastly, Azure Stack's ability to function in isolated or remote areas, such as factory and plant locations with limited network connectivity, is highly valuable. This synced operation capability ensures smooth operations even in challenging environments.
What needs improvement?
One aspect that I consider a drawback is the cost associated with Azure Stack, as its deployment expenses tend to be on the higher side compared to other solutions. Another significant challenge is integration, especially with third-party products. While Azure Stack seamlessly integrates with Microsoft's own tools and platforms, there is room for improvement in its compatibility with third-party solutions. Lastly, although updating and patching Azure Stack is more straightforward than in older Windows versions, there is still room for enhancement in the upgrade and patch management process.
For how long have I used the solution?
I have been using the solution for more than 18 months.
What do I think about the stability of the solution?
It is definitely stable and I would rate it nine or eight out of ten.
What do I think about the scalability of the solution?
It's a bit complex to scale and I would rate it a seven out of ten.
How are customer service and support?
The customer service is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The reason we lean towards Azure Stack over competitors is that it offers strong integration with the public cloud, specifically Azure. Many of our clients use Microsoft 365, and this leads to a significant presence of Azure workloads. Additionally, a substantial portion of our servers run on Windows. These factors make Azure Stack a favorable choice for us. When comparing it to Nutanix, Azure Stack stands out in terms of its integration with the public cloud and, in some cases, cost-effectiveness.
How was the initial setup?
The initial setup is moderate, not extremely simple but not very complex. It is hybrid but depends on the requirements of the client. The percentage of workloads on Azure Stack varies across our customers, ranging from ten percent to sixty percent. We opt for Azure Stack as a hybrid solution when a customer has some workloads on the public cloud. Typically, we set up Azure Stack in an on-premises data center and migrate workloads from existing environments, such as VMware or Hyper-V, to Azure Stack.
However, if the workloads are primarily for the public cloud, we migrate them directly to the public cloud. The choice between Azure Stack and public cloud migration depends on various factors, including connectivity, compliance, costs, and other specific requirements. In essence, our Azure Stack environments are hybrid, with around thirty to forty percent of workloads residing on-premises and the remaining fifty to sixty percent in the public cloud.
I would rate it a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing falls in the middle. It serves as a mediator between being expensive and being affordable, but it's not exactly cheap either. I would rate it a six out of ten.
What other advice do I have?
I would overall rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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ICT Leader at Safripol (Pty) Ltd.
Ability to store and process large amounts of data
Pros and Cons
- "The most valuable feature of Azure Stack is its ability to store and process large amounts of data."
- "Azure Stack is an expensive product that should be made more cost-effective."
What is our primary use case?
We use the analytics side of Azure Stack extensively. I use Azure Stack for advanced analytics, AI machine learning, and business intelligence to report and interpret data. We also use the solution to store our data repositories from a data lake perspective.
What is most valuable?
The most valuable feature of Azure Stack is its ability to store and process large amounts of data. The analytics side of Azure Stack is pretty influential to our business.
What needs improvement?
Azure Stack is an expensive product that should be made more cost-effective.
For how long have I used the solution?
I have been using Azure Stack for five years.
What do I think about the stability of the solution?
I rate Azure Stack a ten out of ten for stability. Azure Stack is very stable. We just had one glitch in five years, and the glitch was for a couple of hours. So, Azure Stack's stability is very good.
What do I think about the scalability of the solution?
I rate Azure Stack a ten out of ten for scalability. Azure Stack is very scalable. Around 100 IT users are using Azure Stack in my company. Finance engineers are using it for reporting. From a finance perspective, Azure Stack is extensively used by cost accountants.
How was the initial setup?
Fortunately, we used a partner to set up Azure Stack instead of doing it ourselves. It was relatively simple for them to set up the solution. If we had done it ourselves, it would be pretty complex. The partners who set up Azure Stack for us have done it for a number of organizations. It was pretty quick, and it took a matter of weeks to set it up.
What was our ROI?
Azure Stack definitely gave us a return on investment in my previous organization. My previous organization was a mining organization, and the value we got from the system was improved utilization of fleets. We could monitor and improve fleet utilization, which had a monetary return but was never quantified. We managed monthly to increase the utilization closer to a significant eighty percent from about forty or fifty percent.
What's my experience with pricing, setup cost, and licensing?
Azure Stack has an annual licensing fee, which is very expensive. We pay service costs to the integrator or the partner to support and maintain Azure Stack.
What other advice do I have?
We have a Microsoft Edge device to transfer data between the cloud and on-premise. However, the backing for Azure Stack is purely cloud-based.
The deployment of Azure Stack was done through an integrator. The first step in deploying Azure Stack was to set up the Azure platform in the back end, to put down temporary Edge devices, and then later on, the actual dedicated Edge devices were shipped from Microsoft.
Fortunately, the deployment and maintenance of Azure Sack are done by an integration partner. They maintain it, and we pay them a service level agreement. I don't know what they've got operating in the back end, but a relatively small team of no more than five people keeps it running.
Regarding Azure Stack, I would ask users to be very mindful of what services they consume. It is like a buffet. So the more services you subscribe to, the higher the cost. So, the cost can escalate quite rapidly. There's a lot of convenience, but it comes at a cost.
Overall, I rate Azure Stack an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Globally scalable, highly stable, savings on existing licenses
Pros and Cons
- "We have found the Kubernetes version is one of the key components which we are using heavily."
- "I would like to see the AI side come to one hundred percent in the near future."
What is our primary use case?
Our primary use cases are computing, data platform along with migrating event-driven architecture. We use a lot of data bricks and data components. From the integration to data, and from the application deployment perspective to the platform as a service.
How has it helped my organization?
Azure Stack enhanced the productivity from the developers to testers to infrastructure engineers in the following way:
* Developers and the QA team focused on delivering business values rather than thinking about the build and deployment
* The infrastructure team focused more on automating the infra-build pipelines for different environments in no time
* Azure Pipelines automated 80% of manual efforts on both the Development and Infra front.
What is most valuable?
We have found the Kubernetes version is one of the key components which we are using heavily.
What needs improvement?
I would like to see the AI side come to one hundred percent in the near future. I would love to see a more reliable SAP improved.
For how long have I used the solution?
I have been working with Azure Stack for the past seven years.
What do I think about the stability of the solution?
Azure Stack is highly stable across the globe from my experience.
What do I think about the scalability of the solution?
Azure Stack is extremely scalable across the globe.
How are customer service and support?
One of the best parts of technical support is they are really on top of all the issues. Once an incident has been raised, their team will call our technical engineers and start supporting them immediately. This is one of the major reasons why I have used Azure Stack. Azure Cloud is becoming so popular because in the end, businesses need assurance and they are always on top of it.
Which solution did I use previously and why did I switch?
We were using an on-premise solution, but you know that an on-premise solution is not scalable with a cloud-based environment.
How was the initial setup?
The initial setup is pretty straightforward. It is a lean, shallow learning curve. They can quickly grasp it and can start working on deployment. The deployment was pretty smooth because we set up the CI/CD pipeline and Azure pipeline, which automatically builds the solution. It does the unit test and performance test, and if everything goes well, it is scheduling the deployments for production quickly.
What about the implementation team?
We have both in-house and third-party teams, depending on the requirements and complexity of the deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing is pay-as-you-go, and Azure also provides a bring-your-own-license. I believe that is a good option if anyone is looking at it and they already have a license. They can get the infrastructure and the provision in a very short time and it will save the existing licenses.
Different applications will have different licensing needs. It depends on which tool you use. You will then need to secure that license.
Which other solutions did I evaluate?
We evaluated AWS and Google. It depends on the company and what the best fit is for the organization. If companies have similar requirements, they can follow us, or if they have a different requirement, I believe that Google or AWS might fit their needs as well.
What other advice do I have?
I think that anybody who wants to move on to Azure Stack, needs to assess their requirements, and what business needs they have. I would rate Azure Stack an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Sales at inovasys
Meets customers' regulatory requirements and transfer data and access local files
Pros and Cons
- "The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files."
What is our primary use case?
The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files.
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using Azure Stack as a partner for five years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Azure changed premier support to unified support, which involves allocating tickets to multiple engineers and discussing the problem multiple times. The resolution time for issues is not satisfactory.
There is free support available, but it comes with limitations. The unified support package is free whereas the enterprise support can be costly.
How would you rate customer service and support?
Neutral
How was the initial setup?
There are various implementations available. There are no issues with these implementations. Initially, Azure Stack was complex around five or six years ago. Nowadays, setting up Azure Stack is much simpler, and there are no problems with integrations, similar to other Microsoft products. For example, products like Azure Monitor, Microsoft Sentinel, and others may encounter issues, but Microsoft's R&D is effective in developing solutions for them.
What was our ROI?
ROI varies with each and every customer, but by average it is at the end of second year.
What's my experience with pricing, setup cost, and licensing?
The product is a bit expensive, but you got a reliable solution. You pay upfront for the hardware. You can opt to pay as you go or reserve it, similar to purchasing any software licence.
What other advice do I have?
You need the applications. It's like an extended cloud in your data centre. You can access all the local applications and transfer files between the two clouds seamlessly.
When it comes to security, we're talking about the shared responsibility features between the cloud provider and your on-premises data centre. It's like protecting all parts of the security—from users to servers to files—all aspects of data security. It's akin to having an on-premises data environment, so you must implement roles, DDoS protection, and other security components to secure the environment as well as the public cloud itself. Moving to the cloud doesn't automatically guarantee security; the cloud provider only provides an SLA. You have to implement all the necessary security components.
The product might be a bit complex for non technical people.
I can recommend Azure Stack to others but they should be aware of the technical and security aspects. They should have engineers capable of resolving issues, rather than solely relying on Microsoft support.
The main weakness of Azure Stack lies in its cost. Its value for money is good, offering numerous benefits for the client.
Overall, I rate the solution a out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at NIGERCUBES LTD
A cheap solution that helps to consolidate existing infrastructure
Pros and Cons
- "The solution is cheap and helps consolidate infrastructure to a converged space compatible with medium customers."
- "Azure Stack needs to improve integrations."
What is most valuable?
The solution is cheap and helps consolidate infrastructure to a converged space compatible with medium customers.
What needs improvement?
Azure Stack needs to improve integrations.
For how long have I used the solution?
I have been working with the solution for three to four months.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate Azure Stack's deployment a ten out of ten. My company has one customer for the solution.
How was the initial setup?
I rate the product's deployment a six out of ten. It took about a month's time to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a seven out of ten.
What other advice do I have?
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Technology Consultant at Hewlett Packard Enterprise
Highly secure and reliable solution
Pros and Cons
- "The most valuable features are related to managing Kubernetes cluster nodes."
- "There should be more focus on the user interface, specifically for the management console."
What is our primary use case?
So we have offered Azure Stack to one of the biggest telco companies here in the Philippines. We have two sites there, and so far, their business has been growing good. They want to deploy more sites here in the Philippines using Azure Stack.
What is most valuable?
The most valuable features are related to managing Kubernetes cluster nodes.
What needs improvement?
When it comes to room for improvement, there should be more focus on the user interface, specifically for the management console.
In the future release, I would like to see better UI.
For how long have I used the solution?
I have actually been with HPE for five years now, and we have been a partner of Microsoft Azure's teams even before I joined. So I would say five years.
We always use the latest version. The latest is HCI version 21H2.
What do I think about the stability of the solution?
It is very stable. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. Our clients are enterprise businesses. And I think they've been using it for about four years now.
How are customer service and support?
Sometimes there have been software issues, but customers still need assistance from us, the hardware vendor. So I think the ticketing and issue logging need to be more available.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the initial setup a seven, where one is difficult, and ten is easy. The deployment took around two to three months.
What's my experience with pricing, setup cost, and licensing?
If we compare it in the market to other vendors, I think it would be around four out of ten, where one is low, and ten is high. There is additional fees required for support.
Which other solutions did I evaluate?
I have conducted cost analysis and simulations using AWS, Azure Stack, and Google Cloud. So I've performed several cost analyses based on customer requirements. But I haven't had extensive hands-on experience with those public clouds.
What other advice do I have?
Overall, I would rate the product a nine out of ten because Azure Stack is very reliable. It's highly available and provides the requirements needed by the customers' applications. It's also very secure.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner | Hardware vendor
Chief Business Officer at Knowledge Lens
Reliable, secure, and stable as a platform
Pros and Cons
- "It's more reliable, secure, and easy to deploy. It's much more stable as a platform."
- "For some years, Azure has been working on Synapse. It's their big footprint on the analytics stack. It's a little bit heavy right now in the sense that there are too many components and it's too complex."
What is our primary use case?
We're using the latest version.
It's deployed on the cloud, mainly as a Kubernetes container.
What is most valuable?
It's more reliable, secure, and easy to deploy. It's much more stable as a platform.
What needs improvement?
There's Azure SQL Database on the cloud for small loads, but now they're moving to Synapse, which has a combination of the storage plus the analytics.
For how long have I used the solution?
I've been using this solution for more than six years.
What do I think about the stability of the solution?
It's stable. We haven't had any significant down times, because now you have redundancy across networks. We have not come across any situation where any disruptions have occurred, at least on the cloud connectivity.
What do I think about the scalability of the solution?
It's absolutely scalable. We haven't had any challenges with scalability.
How are customer service and support?
We had some issues, and we directly raised a defect bug to them so they could sort it out. I haven't heard teams complaining about that. I don't see any challenge right now because the stack is much stabler, easier, and we haven't needed to reach out.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Both AWS and Azure are the best in the world right now.
It all depends on what our customers need, so we use both.
How was the initial setup?
One or two people are needed to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing 4 out of 5. It could be lower.
What other advice do I have?
I would rate this solution 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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