The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files.
Head Of Sales at inovasys
Meets customers' regulatory requirements and transfer data and access local files
Pros and Cons
- "The solution meets customers' regulatory requirements. Scalability allows for tasks such as transferring data and accessing local files."
What is our primary use case?
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using Azure Stack as a partner for five years.
What do I think about the stability of the solution?
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Azure Stack
May 2025

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What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Azure changed premier support to unified support, which involves allocating tickets to multiple engineers and discussing the problem multiple times. The resolution time for issues is not satisfactory.
There is free support available, but it comes with limitations. The unified support package is free whereas the enterprise support can be costly.
How would you rate customer service and support?
Neutral
How was the initial setup?
There are various implementations available. There are no issues with these implementations. Initially, Azure Stack was complex around five or six years ago. Nowadays, setting up Azure Stack is much simpler, and there are no problems with integrations, similar to other Microsoft products. For example, products like Azure Monitor, Microsoft Sentinel, and others may encounter issues, but Microsoft's R&D is effective in developing solutions for them.
What was our ROI?
ROI varies with each and every customer, but by average it is at the end of second year.
What's my experience with pricing, setup cost, and licensing?
The product is a bit expensive, but you got a reliable solution. You pay upfront for the hardware. You can opt to pay as you go or reserve it, similar to purchasing any software licence.
What other advice do I have?
You need the applications. It's like an extended cloud in your data centre. You can access all the local applications and transfer files between the two clouds seamlessly.
When it comes to security, we're talking about the shared responsibility features between the cloud provider and your on-premises data centre. It's like protecting all parts of the security—from users to servers to files—all aspects of data security. It's akin to having an on-premises data environment, so you must implement roles, DDoS protection, and other security components to secure the environment as well as the public cloud itself. Moving to the cloud doesn't automatically guarantee security; the cloud provider only provides an SLA. You have to implement all the necessary security components.
The product might be a bit complex for non technical people.
I can recommend Azure Stack to others but they should be aware of the technical and security aspects. They should have engineers capable of resolving issues, rather than solely relying on Microsoft support.
The main weakness of Azure Stack lies in its cost. Its value for money is good, offering numerous benefits for the client.
Overall, I rate the solution a out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Consultant at Phoenix Technologies
A reasonably priced product helpful with everything related to data and analytics
Pros and Cons
- "The solution's technical support is great since, in our company, we get answers to most of our questions, and most of our queries get resolved with the help of the documentation itself."
- "The challenge in Azure Stack begins at an individual level when you try to monitor every service from Azure Stack that gets consumed."
What is our primary use case?
Our company's customers consume the products installed from Azure Stack, so that is the usage of Azure Stack for our company. Speaking about Azure Stack from a financial perspective, if I have to talk about ERR, it is approximately 4,000 USD per month.
What is most valuable?
The most valuable features of the solution are related to anything and everything in data and analytics, including data management and Azure ML.
What needs improvement?
I think the monitoring and operational part, including more administration, must be simplified to simplify user adoption. The challenge in Azure Stack begins at an individual level when you try to monitor every service from Azure Stack that gets consumed. The more the configuration capacity is available in Azure Stack, the more configurable it becomes while becoming easier at a user level and administrator level, thereby helping to optimize the consumption cost.
With the road map of Azure Stack, I have, everything looks great. Looking at the way Azure Stack has matured in the market, I feel that the roadmap of Azure Stack is planned pretty well by Azure's product managers.
For how long have I used the solution?
I have experience with Azure Stack for three to four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Considering the administration part and scope for improvement, I rate the solution's scalability an eight out of ten since it needs improvement at a user level and administration level regarding its consumption. The administrator does have all the rights, but then there should be some level of configuration needed if you go at an application level or at a service level where a user is using native capabilities of Azure should have an option for the administrator to extend it to the end user also.
There are around 15 users of Azure Stack in my company.
How are customer service and support?
I do contact the solution's technical support when the need for it arises. The solution's technical support is great since, in our company, we get answers to most of our questions, and most of our queries get resolved with the help of the documentation itself. At least at our company's end, based on the services we are working on, we are less likely to depend on the solution's technical support.
How was the initial setup?
The initial setup of Azure Stack is simple.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
Azure Stack is a medium-priced product, so it is not overpriced, but the prices may be higher for certain services.
Which other solutions did I evaluate?
Based on the secondary data or information we got in our company based on the initial evaluation we did, I think the way the instances are spread and made available across the globe makes Azure Stack a relatively easier product compared to its competitors. Azure Stack becomes easier to adopt with the new GDPR and the country-level data privacy or security rules implemented.
What other advice do I have?
I recommend Azure Stack to those planning to use it. Most of our company's customers who use Azure Stack are happy.
I rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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May 2025

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Product Lead at redBus
Offers good support and great integration capabilities
Pros and Cons
- "Azure Stack provides us with computational power. We also get an option to have it with Azure Cloud, which is beneficial. We don't need to buy any other extra servers or any virtual machines with high-end graphics."
- "The solution's price is high, and the implementation process is difficult. I would like to see a lower price and simpler implementation for Azure Stack."
What is our primary use case?
Our company is trying to build an application out of Azure Stack. We are trying to build an API out of Azure Stack, which will communicate with the ERP systems.
What is most valuable?
Azure Stack provides us with computational power. We also get an option to have it with Azure Cloud, which is beneficial. We don't need to buy any other extra servers or any virtual machines with high-end graphics. All the aforementioned details make it more convenient for me to work with Azure Stack.
What needs improvement?
The solution's price is high, and the implementation process is difficult. I would like to see a lower price and simpler implementation for Azure Stack.
For how long have I used the solution?
I have been using Azure Stack for a year and a half. We also use the solution in our company. I am using the solution's latest version.
My company is a reseller of Azure.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
Right now, it is not in the production stage as it is still under the development stage, because of which I can't give a number on how many people are using it currently.
How are customer service and support?
We got technical support from Azure about thirty days ago, and they have been very good.
I rate the support team a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is deployed on Azure Cloud.
The deployment part was a bit difficult, but the document helped me to get it done. While configuring it, we faced issues with its network interfaces, along with some security issues and vulnerabilities.
It took me around 40 days to implement Azure Stack.
What about the implementation team?
The implementation process was something that came along from the reseller from whom we bought the solution.
Three members consisting of an ML developer, a person from DevOps, and an architect, were required to do the deployment.
What's my experience with pricing, setup cost, and licensing?
Azure Stack is not a very costly tool. The pricing is according to the services we buy. When compared with AWS, Azure is a bit more costlier.
There is a need to pay additionally for maintenance or support. If you need premium support, you have to pay extra.
What other advice do I have?
Azure Stack is a good solution since it allows you to explore more things, especially on the ML or DevOps sides. I would recommend Azure Stack to anybody planning to use it.
My company has attempted to integrate Azure Stack with products from other vendors. We haven't faced any difficulties integrating Azure Stack with products from other vendors. We provide solutions with Azure platform.
Overall, I rate the solution an eight and a half out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Lead Architect at a computer software company with 1-10 employees
A comprehensive solution that is worth its money, but certain elements are difficult to deploy
Pros and Cons
- "It is probably the best solution out there."
- "Certain elements are difficult to deploy."
What is our primary use case?
We are looking to implement asset management of marks and enrollment.
What is most valuable?
The product is fine. It comes with everything. It is probably the best solution out there.
What needs improvement?
Certain elements are difficult to deploy.
For how long have I used the solution?
My organization has been using the solution for a number of years.
How was the initial setup?
The deployment is probably not easy. Certain elements are easy to deploy, but certain elements aren’t. The ease of deployment depends on the maturity of the technical teams. If they're quite mature and experienced, then it's not too much of an issue. If there is a knowledge or skill gap, then, obviously, it'll be quite an issue. However, if it is a large organization, engaging with Microsoft is probably fine since it can fill in all the gaps for the organization.
What about the implementation team?
We have a dedicated Microsoft team always working within our organization.
What's my experience with pricing, setup cost, and licensing?
The product is expensive, but it is fine for the value that the solution produces.
What other advice do I have?
I work for the government in a department related to leasing infrastructure. We are using the latest version of the product. Intune has recently opened a lot of functionality very similar to Jamf. There's quite a big gap between what Jamf offers and what Intune offers.
People planning to use the product should engage with Microsoft quite early on and see what products would benefit them rather than trying to figure it out themselves. It would be good if Intune would offer features aligning with enrollment and asset discovery. Jamf provides these features.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Manager at a university with 51-200 employees
A great way to extend Azure services to the environment of your choice
Pros and Cons
- "Technical support is quick and responsive."
- "I would only recommend this solution to smaller organizations like ours because I cannot really speculate what big issues that the bigger organizations will face."
What is our primary use case?
We're getting more serious with Office 365 now. We start from the mailbox, the mail server exchange, and then we also have SharePoint. We have migrated all the local network drives, shared drives, home drives, to Office 365 SharePoint. We have been making use of the document library for sharing, and this year, we've started to use more of Microsoft Teams as a kind of collaboration, for online meetings within the organization and also to communicate with our students. Microsoft Teams is not the only software that we use, we also use Zoom for class meetings, and then Microsoft Teams for team meetings, really.
As an education provider, we have many students — over a thousand students actually; they are also the users of this domain. We also have 250 permanent and casual staff, it's quite a big number.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the scalability of the solution?
At this stage, we are quite pleased with Office 365 Azure. To me, Azure offers a pathway for dealing with the active directory, and for storing all our Office 365 information assets.
How are customer service and technical support?
Technical support is quick and responsive. I find that whenever I encounter an error (sometimes it's really the system errors or something that I didn't know how to do), the customer support is quite helpful. We get good support from Microsoft in terms of Office 365.
Take today, for example, we have a worldwide issue (maybe just Australia), and our Office 365 cloud authentication components were down for almost an hour. Thankfully, customer support helped us rectify that problem very quickly.
What about the implementation team?
A consultant helped us with the implementation back in 2018.
What other advice do I have?
I would only recommend this solution to smaller organizations like ours because I cannot really speculate what big issues that the bigger organizations will face. For a small or medium-sized college, it's quite good — I can't see any negative sides. In particular, our staff and students don't really use our computers. That means they are bringing their own devices and using their own computers. Because of Office 365, they don't need to come here (to campus) and they don't need to connect to any kind of VPN in order to access their emails or order their course materials or even the information that we provide on the internet, for that matter. Everything is on the cloud.
On a scale from one to ten, I would give this solution a rating of ten — strictly because I have nothing to compare it to.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Hard to manage and not user-friendly but relatively stable
Pros and Cons
- "You can scale the solution if you need to."
- "The solution is not user friendly. I'd prefer to move over to AWS, which is much easier in this sense."
What is our primary use case?
Not sure
How has it helped my organization?
move to cloud - improved by no need to maintain hardware
What is most valuable?
We've had a lot of issues with the solution as of late. We aren't very happy with it right now.
The stability is okay.
You can scale the solution if you need to.
What needs improvement?
We started to get issues in May of this year. We didn't know that the one side of Azure was not fully migrated. There's two Azure on-premise solutions in our organization.
I needed to migrate everything that wasn't migrated over quickly. I needed someone who was knowledgable to assist to get it done. Therefore, I asked Windows and was looking into our budget.
We told them to go ahead and do it, and that we had two thus far, one for memory, one for CPU, and that's all. I only wanted two point areas. I wanted my Azure to point to only one, however, now it's set up to point to two point areas, which is not what we want.
The solution is not user friendly. I'd prefer to move over to AWS, which is much easier in this sense.
The product could improve its manageability.
For how long have I used the solution?
I've been using the solution for a while, however, we started having issues with the solution in May of 2020.
What do I think about the stability of the solution?
The stability is okay, however, there are a few glitches here and there.
What do I think about the scalability of the solution?
The scalability is okay. However, AWS is easier to scale. With AWS, you don't have to update your CPU and RAM. Everything's done for you.
How are customer service and technical support?
In terms of technical support, it's very bad. We don't have a guy who is good at helping us, in our company, so we have to rely on the Shanghai team. The one person who supports us is in Shanghai.
We are relying on Shanghai technical support to help to create dashboards or whatever we need. Moving forward, we need a good technical guy in-house to help us. I cannot rely on Shanghai every time.
Shanghai also seems to have two teams, however, I don't understand why. There's no direct number to the right people you have to reach, and the customer team we find to be quite bad. We're not overly satisfied with the level of service we've been provided so far.
How was the initial setup?
The initial setup wasn't as easy as AWS, which has a much simpler deployment.
We ran into issues in terms of migration. Not everything was fully migrated, originally, and that caused us a lot of problems. It's still not quite set up how I would like it to be.
Which other solutions did I evaluate?
I've looked into AWS, which is more user friendly, and is a solution I would prefer to move over to. Not only is it always easier for us too manage by another provision, it's a lot faster. Azure is slower.
What other advice do I have?
Honestly, if I were to compare the two, I'd say that AWS is much better. It's so much easier to deal with and easier to understand. It's also easier to deploy and has a shorter learning curve overall. On top of that, AWS provides 20% of the traffic to the site. You don't need to update your processor for CPU and RAM. They do all of that for free. There's just way more up-sides to AWS than Azure, unfortunately.
Azure is just average. I'd rate it five out of ten. As an end-user, I find it far too difficult to manage, and it's not really worth the effort, especially when there are other solutions that make it so much easier.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy General Manager at a comms service provider with 5,001-10,000 employees
The solution has a great dashboard, but the services available are limited
Pros and Cons
- "The admin dashboard is the main feature of the solution."
- "Azure Stack doesn't have all the services available in Microsoft Azure."
What is our primary use case?
We are providing solutions based on Azure Stack to customers. It has the same interface as Microsoft Azure in a local context.
What is most valuable?
The admin dashboard is the main feature of the solution. Different services are running on it.
What needs improvement?
Azure Stack doesn't have all the services available in Microsoft Azure. It would be useful if Azure Stack could be developed to be like Microsoft Azure with all the services. Although Microsoft manages it, not all of Microsoft Azure’s services are available on Azure Stack.
When we try to build a solution on Azure Stack, there are some limitations with the services available, most of which are available on Microsoft Azure. Adding more services to Azure Stack will be beneficial for customers. The product doesn’t have a DR solution available locally. The product does not support a local DR either.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the product’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
We are getting support through a local partner.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of initial setup a four out of ten.
What about the implementation team?
The deployment process took a few weeks. We needed two to three people to deploy the solution. It's an engineered system that comes with everything loaded. Microsoft’s team handles configurations. We only had to handle the equipment and manage it locally.
What's my experience with pricing, setup cost, and licensing?
Pricing depends on the solutions which we build on. IaaS’s pricing is high. Other services might be competitive.
What other advice do I have?
I am using the latest version of the product. Azure Stack is an on-premise solution that gives cloud services to customers. We give it as a cloud service to customers. Although it is a fully managed solution from Microsoft, it has limitations. Overall, I rate the product a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technology Consultant at Hewlett Packard Enterprise
Highly secure and reliable solution
Pros and Cons
- "The most valuable features are related to managing Kubernetes cluster nodes."
- "There should be more focus on the user interface, specifically for the management console."
What is our primary use case?
So we have offered Azure Stack to one of the biggest telco companies here in the Philippines. We have two sites there, and so far, their business has been growing good. They want to deploy more sites here in the Philippines using Azure Stack.
What is most valuable?
The most valuable features are related to managing Kubernetes cluster nodes.
What needs improvement?
When it comes to room for improvement, there should be more focus on the user interface, specifically for the management console.
In the future release, I would like to see better UI.
For how long have I used the solution?
I have actually been with HPE for five years now, and we have been a partner of Microsoft Azure's teams even before I joined. So I would say five years.
We always use the latest version. The latest is HCI version 21H2.
What do I think about the stability of the solution?
It is very stable. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. Our clients are enterprise businesses. And I think they've been using it for about four years now.
How are customer service and support?
Sometimes there have been software issues, but customers still need assistance from us, the hardware vendor. So I think the ticketing and issue logging need to be more available.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the initial setup a seven, where one is difficult, and ten is easy. The deployment took around two to three months.
What's my experience with pricing, setup cost, and licensing?
If we compare it in the market to other vendors, I think it would be around four out of ten, where one is low, and ten is high. There is additional fees required for support.
Which other solutions did I evaluate?
I have conducted cost analysis and simulations using AWS, Azure Stack, and Google Cloud. So I've performed several cost analyses based on customer requirements. But I haven't had extensive hands-on experience with those public clouds.
What other advice do I have?
Overall, I would rate the product a nine out of ten because Azure Stack is very reliable. It's highly available and provides the requirements needed by the customers' applications. It's also very secure.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner | Hardware vendor

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